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All 116 Zermatt hotels

Hotel Firefly

4.5 of 5 Hotel   |   Schluhmattstrasse 55, Zermatt 3920, Switzerland
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Ranked #1 of 116 hotels in Zermatt
A recent review
5 of 5 stars reviewed 1 week ago
MiaGingi
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196 people have reviewed this hotel

Traveler rating
    186
    7
    3
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39
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Cosy hotel with a modern and stylish decoration. Beds were super comfortable, we slept like babies. The breakfast is a la carte and is served in your room until noon, a lot of choice and really tasty. Room fully equipped with kitchen, coffee machine, play station, Apple TV, even if we did not use it, it is worth to mention.... More

Was this review helpful? Yes 1
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear MiaGingi, Thank you very much for taking the time to share your experience at Hotel Firefly. We are very grateful that you write so extensively about your stay and that you enjoyed every second here. We are excited to having you back whenever your travel plans lead you back to Zermatt. Best wishes, Family Kalbermatter More

Stavanger, Norway
Top Contributor
51 reviews 51 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel as a stop on our honeymoon and Firefly did not disappoint us! Upon arrival we were upgraded to a larger suite on the 5th floor with views to Matterhorn. Reception staff followed us up to the room and explained the features of the hotel. Breakfast of your choice (you will in a form the day before... More

Was this review helpful? Yes 2
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Monica, Thank you very much for this great feedback. We are very happy that you enjoyed your honeymoon in our Hotel. We hope that we can welcome you soon again so that we can blow every more beautiful places. Enjoy your honeymoon! Best wishes Your family Kalbermatter More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We booked a last minute stay at the Firefly and could not have been happier. The bed was so comfortable that we are trying to buy the same for us at home! Breakfast was amazing, the spa faboulous - the weather was awful - but who cares when you have such a wonderful suite and spa? Thanks again to all... More

Was this review helpful? Yes 1
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Yell M, Thank you very much for taking the time to write us on tripadvisor. We are very happy that you liked our hotel so much even tho the weather was terrible. It is very nice to hear that you loved slepping in our beds and that you want to have a piece of Firefly at your home. We... More

Victoria
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for four nights in July and just loved the hotel. Remembering that Zermatt is an expensive place to holiday. We stayed in the regular apartment on the 3rd floor with views out towards the mountains beyond the village. Our room was plenty large enough for 2 with a nice little cooking hot plate and mini dishwasher. Room... More

Was this review helpful? Yes
FireflyZermatt, Leiter Front Office at Hotel Firefly, responded to this review

Dear guest, we are very happy that you enjoyed your stay in our Hotel. We will forward your request to our Boss so that maybe the next time you stay with us you might can enjoy your holidays in a jaccuzi. We are looking forward to welcome you again in our Hotel. Best wishes Your Family Kalbermatter More

Geneva, Switzerland
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 7, 2014

Firefly is a truly incredible hotel....the suites are impeccably decorated in a mix of traditional and contemporary with furniture from local designers. We were warmly welcomed by staff and upgraded to a larger suite with a huge living area and balcony. All the little comforts have been thought over...coffee machine, great tea (although I couldn't find a kettle so used... More

Was this review helpful? Yes 3
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guest, Thank you very much for your feedback. We are happy to hear that you enjoyed your stay at our Hotel Firefly. We hope that we can have you next time longer than two days. Best wishes Family Kalbermatter and Team More

Dudley
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 5, 2014

Didn't stay at this boutique hotel, but several times J and I visited their Bar 55. Fantastic! Three adjoining rooms, super furniture, a games room with lovely chess/draughts set, pinball machine (not working at the time we were there), football game and pool table - all very high quality stuff. Excellent wines and beers too.

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Paul, Thank you very much for you feedback. We are happy to hear that you enjoyed several nights at our bar and hope that we can welcome you once in our Hotel. Best wishes Family Kalbermatter and Team More

München
2 reviews
5 of 5 stars Reviewed May 4, 2014

A year after our first stay we returned to Zermatt for the PDG race, there were no 2nd thoughts to where to stay. Once again the perfect mixture of recreation, wellness and comfort within a modern and traditional ambiance. We arrived with a warm and friendly welcome from the Family Kalbermatter. It did not take long before we were invited... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Adrian, It was nice to have you guys here and hear about your breathtaking experiences. We hope you welcome you again next year und to hear more about your stories. Good Luck Family Kalbermatter and Team More

Zurich, Switzerland
1 review
5 of 5 stars Reviewed April 24, 2014

Our band Sparrohs stayed for 3 days and 2 nights at the Firefly hotel and we can say it ROCKED! The service was wonderful...everyone was easygoing and always there to assist with any need. The rooms were a new style of great, cozy, and classy. We had our in room fire place burning away and the breakfast was served right... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Brian, It was a pleasure to have you guys here. We really enjoyed the good music and hope to welcome you again soon. You guys ROCK. Best wishes, Family Kalbermatter and Team More

Oslo, Norway
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2014

One of the best boutique hotels in the world. Great food, great rooms and excellent staff. Hope to come back to this hotel next year for more skiing and fun. Great location and the best drinks. Hope to see firefly again soon and hope to visit Zermatt Unplugged again.

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Askil, Thank you very much for your good feedback. It was really fun to have you guys here. Hope to see you again next year. Best wishes Family Kalbermatter and Team More

Reno, Nevada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2014

First trip to Zermatt...wow. Firefly is just about perfect. Great rooms (apple TV even) with hardwood floors, full kitchens, location a short walk down the road from Matterhorn lift. Service was above and beyond - concierge, host, trouble-shooter, train ticket buyer all in one. Romantic spa, felt like we were in our own world. Cozy bar. And the absolute best... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Kirk Thank you so much for taking the time! It is always nice to read that you had a fabulous time here in Zermatt. We are glad that we and our staff can be part of it. We really hope that we can make another unforgettable holiday for you at Firefly. Best wishes, family Kalbermatter More

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Additional Information about Hotel Firefly

Address: Schluhmattstrasse 55, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel Firefly 4.5*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Zermatt #4 Business Hotel in Zermatt #8 Family Hotel in Zermatt #13 Romantic Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
The Hotel Firefly**** is the first address in Zermatt for demanding travellers who expect luxury and lifestyle on the highest level. And as well a sign for the fact that tourism and environmental protection are not contrasts. It connects luxury, lifestyle and environmental consciousness under the same roof. With that, the Firefly sets forwad-looking impulses for a lasting tourism. ... more   less 
Number of rooms
15

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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