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All 118 Zermatt hotels

Hotel Firefly

4.5 of 5 Hotel   |   Schluhmattstrasse 55, Zermatt 3920, Switzerland
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Ranked #4 of 118 hotels in Zermatt
A recent review
5 of 5 stars reviewed 1 week ago
askilholm Oslo, Norway
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177 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Oslo, Norway
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best boutique hotels in the world. Great food, great rooms and excellent staff. Hope to come back to this hotel next year for more skiing and fun. Great location and the best drinks. Hope to see firefly again soon and hope to visit Zermatt Unplugged again.

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Reno, Nevada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

First trip to Zermatt...wow. Firefly is just about perfect. Great rooms (apple TV even) with hardwood floors, full kitchens, location a short walk down the road from Matterhorn lift. Service was above and beyond - concierge, host, trouble-shooter, train ticket buyer all in one. Romantic spa, felt like we were in our own world. Cozy bar. And the absolute best... More

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FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Kirk Thank you so much for taking the time! It is always nice to read that you had a fabulous time here in Zermatt. We are glad that we and our staff can be part of it. We really hope that we can make another unforgettable holiday for you at Firefly. Best wishes, family Kalbermatter More

Zürich
Top Contributor
55 reviews 55 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We went to the hotel already for the second time and do not regret it - it is the best apartment hotel in town. Going there with a family is the perfect way to stay in Zermatt - the hotel provides nice baby beds and even Stokke high chairs were set up for our little ones. The rooms are very... More

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FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guests Thank you so much for writing a feedback for us. We are so glad to hear that you enjoyed your second time here in our hotel. Of course we and our staff make everything to make you feel like home and to make your stay comfortable. Also for the smallest once :-). It would be our pleasure to... More

Zug, Switzerland
Top Contributor
185 reviews 185 reviews
77 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed March 17, 2014

We stayed for a long weekend with some friends and went for the big suite, fitting 8+ people. Pure luxury and a great living room with view to the Matterhorn. Breakfast is served to the room and almost makes you feel at home. A small but very nice spa and a cozy bar make you wanting to stay longer.

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FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guests Thank you so much for the positive feedback. We are glad to hear that you enjoyed your stay in our hotel and that you had the feeling to be at home. It would be our pleasure to welcome you once again. Regards Family Kalbermatter More

Dubai
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2014

I have recently returned from a 3 night stay at Hotel Firefly and fell in love with it. I'm writing this review on behalf of my friends and I (15 of us). We stayed in the 4 bedroom penthouse loft and another 4 bedroom loft and they are both out of this world. The views are just stunning from every... More

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FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guests At first we wanted to thank you for taking the time to write such a great feedback on Tripadvisor. We are glad to hear that you had an unforgettable time in our hotel. It was our pleasure to make your stay as relaxed and memorable as possible Greetings to all the others from the group! We are looking... More

East Greenwich
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2014 via mobile

Great hotel, great location, great staff. Everyone who works there has a really great attitude. The location is great, short walk to the Matterhorn Glacier Paradise lift. Short walk into the main commercial area. Delicious breakfast, served in your room. Outstanding massage therapist on site. Could not ask for more.

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FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guests, thank you very much for this very kind review. We are pleased to hear that you enjoyed your stay in our Hotel and we are glad our services have met your expectations. We hope to welcome you again soon. Best wishes from sunny Zermatt, your Family Kalbermatter More

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 23, 2014

We have just returned from a family holiday at the Firefly. We had a great time.. The staff couldn't do enough. The suite was beautiful. Immaculately clean and extremely comfortable. I would have liked a mirror in the bedrooms but that's a minor quibble! Breakfast was delivered to our room and was plentiful and delicious. Bar 55 is a great... More

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FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guests Thank you so much for your positive feedback here on Tripadvisor. We are very pleased to hear that you had a nice here in our hotel.. Aswell it is a great pleasure for us to know that all these details you mentioned made your holiday enjoyable. We are looking forward to welcome you to another time in Zermatt... More

Valrico, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2014

Perfect!! From the moment you arrive, you feel welcome! My husband and I were traveling through Switzerland while he was doing some climbing. This hotel was our second stop and was perfect. We were greeted and checked in promptly upon arrival and even received a welcome cocktail. From there, they showed us to our room and made sure we understood... More

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FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Tammy Thank you so much for your positive feedback. We are glad to hear that you had a great time in our hotel. It is always our pleasure to make you stay as comfortable an unique as we can. We are looking forward to welcome you once again in the Firefly and wish you all the best! Family Kalbermatter More

ratingen
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 9, 2014 via mobile

Everything about this beautiful hotel nestled in Zermatt Switzerland is perfect. The staff is outstanding, the Decor is fantastic, the bar is excellent serving the widest range of delicious cocktails and drinks, wonderful homemade house snacks, a beautiful wine cellar, a spa area that you never want to leave. For the most relaxing outstanding vacation and the hotel that takes... More

Was this review helpful? Yes 1
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guests At first we wanted to thank you, that you tooked the time to write such a nice feedback. We are so glad to hear that you very happy with the style and the staff of our hotel. It means a lot to us to read that you had a good time here. It would be our pleasure to... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed February 6, 2014

I just spent my vacation in the Firefly Zermatt. What can I say? I had the best time ever! The hotel is a mixture between traditional and modern/loft style. Very comfy, stylish and a place where you truely feel like being at home. A warm welcome, a hot tub and the best beds I ever slept on!! If you want... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Sara Thank you so much for your positive feedback on Tripadvisor. We are glad to hear that you had a fabulous time in our Hotel Firefly. Our wish is it to make all of our guests to feel like at home. It is the best thing to hear that you felt exactly like this. It would be our pleasure... More

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Additional Information about Hotel Firefly

Address: Schluhmattstrasse 55, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 118 hotels in Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel Firefly 4.5*
Official Description (provided by the hotel):
The Hotel Firefly**** is the first address in Zermatt for demanding travellers who expect luxury and lifestyle on the highest level. And as well a sign for the fact that tourism and environmental protection are not contrasts. It connects luxury, lifestyle and environmental consciousness under the same roof. With that, the Firefly sets forwad-looking impulses for a lasting tourism. ... more   less 
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