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All 116 Zermatt hotels

Hotel Firefly

4.5 of 5 Hotel   |   Schluhmattstrasse 55, Zermatt 3920, Switzerland
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98%
Ranked #2 of 116 hotels in Zermatt
A recent review
5 of 5 stars Reviewed May 7, 2014
flowersui Geneva, Switzerland
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188 people have reviewed this hotel

Traveler rating
    178
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Geneva, Switzerland
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 7, 2014

Firefly is a truly incredible hotel....the suites are impeccably decorated in a mix of traditional and contemporary with furniture from local designers. We were warmly welcomed by staff and upgraded to a larger suite with a huge living area and balcony. All the little comforts have been thought over...coffee machine, great tea (although I couldn't find a kettle so used... More

Was this review helpful? Yes 2
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guest, Thank you very much for your feedback. We are happy to hear that you enjoyed your stay at our Hotel Firefly. We hope that we can have you next time longer than two days. Best wishes Family Kalbermatter and Team More

Dudley
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 5, 2014

Didn't stay at this boutique hotel, but several times J and I visited their Bar 55. Fantastic! Three adjoining rooms, super furniture, a games room with lovely chess/draughts set, pinball machine (not working at the time we were there), football game and pool table - all very high quality stuff. Excellent wines and beers too.

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Paul, Thank you very much for you feedback. We are happy to hear that you enjoyed several nights at our bar and hope that we can welcome you once in our Hotel. Best wishes Family Kalbermatter and Team More

München
2 reviews
5 of 5 stars Reviewed May 4, 2014

A year after our first stay we returned to Zermatt for the PDG race, there were no 2nd thoughts to where to stay. Once again the perfect mixture of recreation, wellness and comfort within a modern and traditional ambiance. We arrived with a warm and friendly welcome from the Family Kalbermatter. It did not take long before we were invited... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Adrian, It was nice to have you guys here and hear about your breathtaking experiences. We hope you welcome you again next year und to hear more about your stories. Good Luck Family Kalbermatter and Team More

Zurich, Switzerland
1 review
5 of 5 stars Reviewed April 24, 2014

Our band Sparrohs stayed for 3 days and 2 nights at the Firefly hotel and we can say it ROCKED! The service was wonderful...everyone was easygoing and always there to assist with any need. The rooms were a new style of great, cozy, and classy. We had our in room fire place burning away and the breakfast was served right... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Brian, It was a pleasure to have you guys here. We really enjoyed the good music and hope to welcome you again soon. You guys ROCK. Best wishes, Family Kalbermatter and Team More

Oslo, Norway
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2014

One of the best boutique hotels in the world. Great food, great rooms and excellent staff. Hope to come back to this hotel next year for more skiing and fun. Great location and the best drinks. Hope to see firefly again soon and hope to visit Zermatt Unplugged again.

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Askil, Thank you very much for your good feedback. It was really fun to have you guys here. Hope to see you again next year. Best wishes Family Kalbermatter and Team More

Reno, Nevada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2014

First trip to Zermatt...wow. Firefly is just about perfect. Great rooms (apple TV even) with hardwood floors, full kitchens, location a short walk down the road from Matterhorn lift. Service was above and beyond - concierge, host, trouble-shooter, train ticket buyer all in one. Romantic spa, felt like we were in our own world. Cozy bar. And the absolute best... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Kirk Thank you so much for taking the time! It is always nice to read that you had a fabulous time here in Zermatt. We are glad that we and our staff can be part of it. We really hope that we can make another unforgettable holiday for you at Firefly. Best wishes, family Kalbermatter More

Zürich
Top Contributor
57 reviews 57 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 22, 2014 via mobile

We went to the hotel already for the second time and do not regret it - it is the best apartment hotel in town. Going there with a family is the perfect way to stay in Zermatt - the hotel provides nice baby beds and even Stokke high chairs were set up for our little ones. The rooms are very... More

Was this review helpful? Yes 1
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guests Thank you so much for writing a feedback for us. We are so glad to hear that you enjoyed your second time here in our hotel. Of course we and our staff make everything to make you feel like home and to make your stay comfortable. Also for the smallest once :-). It would be our pleasure to... More

Zug, Switzerland
Top Contributor
188 reviews 188 reviews
80 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed March 17, 2014

We stayed for a long weekend with some friends and went for the big suite, fitting 8+ people. Pure luxury and a great living room with view to the Matterhorn. Breakfast is served to the room and almost makes you feel at home. A small but very nice spa and a cozy bar make you wanting to stay longer.

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guests Thank you so much for the positive feedback. We are glad to hear that you enjoyed your stay in our hotel and that you had the feeling to be at home. It would be our pleasure to welcome you once again. Regards Family Kalbermatter More

Dubai
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2014

I have recently returned from a 3 night stay at Hotel Firefly and fell in love with it. I'm writing this review on behalf of my friends and I (15 of us). We stayed in the 4 bedroom penthouse loft and another 4 bedroom loft and they are both out of this world. The views are just stunning from every... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guests At first we wanted to thank you for taking the time to write such a great feedback on Tripadvisor. We are glad to hear that you had an unforgettable time in our hotel. It was our pleasure to make your stay as relaxed and memorable as possible Greetings to all the others from the group! We are looking... More

East Greenwich
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2014 via mobile

Great hotel, great location, great staff. Everyone who works there has a really great attitude. The location is great, short walk to the Matterhorn Glacier Paradise lift. Short walk into the main commercial area. Delicious breakfast, served in your room. Outstanding massage therapist on site. Could not ask for more.

Was this review helpful? Yes 1
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear guests, thank you very much for this very kind review. We are pleased to hear that you enjoyed your stay in our Hotel and we are glad our services have met your expectations. We hope to welcome you again soon. Best wishes from sunny Zermatt, your Family Kalbermatter More

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Additional Information about Hotel Firefly

Address: Schluhmattstrasse 55, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel Firefly 4.5*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Zermatt #4 Business Hotel in Zermatt #8 Family Hotel in Zermatt #18 Romantic Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
The Hotel Firefly**** is the first address in Zermatt for demanding travellers who expect luxury and lifestyle on the highest level. And as well a sign for the fact that tourism and environmental protection are not contrasts. It connects luxury, lifestyle and environmental consciousness under the same roof. With that, the Firefly sets forwad-looking impulses for a lasting tourism. ... more   less 
Number of rooms
15

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