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Hotel Dufour Zermatt

Riedstrasse 35, Zermatt 3920, Switzerland
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Hotel Dufour Zermatt
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75 Reviews from our TripAdvisor Community

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Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is my third stay at this Hotel , and i Will definatly come back again. I have visited In 1998, 2000, and now to times In 2015. We recived a warm welcom at the frontdesk when we arrived, and was given a nice room In the new part. We got direct view to the Matterhorn. The breakfast was rich... More 

Helpful?
Thank Ole S
Andreas A, Inhaber at Hotel Dufour Zermatt, responded to this review

Thank you for your nice comments. It is great to hear that you returned to our hotel after this time. We look forward to welcoming you and your wife again. Kind Regards. Andreas Andenmatten-Julen & the Dufour Team More 

Hong Kong, China
1 review
5 of 5 stars Reviewed November 24, 2015

We stayed in Room 3, with a balcony facing Matterhorn (!) in July 2015 and is now planning next summer trip back to Zermatt, and stay again in this hotel! The breakfast was sumptuous and yummy and the free use of swimming pool in BeauSite Hotel gave us a good break after the morning hiking.

Helpful?
Thank MYSVS
Andreas A, Thank you! at Hotel Dufour Zermatt, responded to this review

Dear Simmy Thanks so much for visiting us and for your very nice comments. We are so happy to hear, that you enjoyed your stay with us, as well our services, the room with the balcony facing to the Matterhorn and espacially our breakfast buffet. Thank you for taking the time to review our Hotel. We truly apreciate your feedback... More 

Auckland, New Zealand
Level Contributor
107 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed September 19, 2015

Choosing a hotel in a town you don't know it often quite difficult. My conceptual picture of Zermatt was quite different to the reality but we made a great choice here! The booking process was lovely and personal; pick up from the train station (and drop off ) easy; and the location was great! Matterhorn views topped it all off... More 

Helpful?
Thank travellingbuzz
Andreas A, Inhaber at Hotel Dufour Zermatt, responded to this review

Thankyou for your feedback for your recent visit to Hotel Dufour, Zermatt. We are happy that you left with some nice memories, it is from personal experience and feedback like yours that we can improve our service. We are of course sorry to hear that your son did not have a comfortable stay on the bed provided. Had your stay... More 

Abingdon, United Kingdom
Level Contributor
182 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed September 7, 2015

We have stayed at this Hotel for three nights and sadly leave in the morning. We were greeted by Irene on arrival who was so lovely and most pleasant. The room is lovely with a view of the Matterhorn ...very clean and comfortable. The Breakfasts are lovely all in all this is a lovely hotel can fully recommend

Helpful?
Thank margaret-oxon
Andreas A, Inhaber at Hotel Dufour Zermatt, responded to this review

Thank you so much for your lovely comments. We are very happy that you enjoyed your stay with us and that we came recommended by your son. It is our pleasure to make everyone feel welcome and at home with our staff and hotel. All the best for you. Andreas A. More 

Perth, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 1, 2015

We stayed at the Hotel Dufour for three nights and can thoroughly recommend it. We had a 'traditional' room with a wonderful view of the Matterhorn from our balcony. The room was beautifully appointed, as one would expect in Switzerland. The most impressive thing, however, was the genuine friendliness and hospitality of the staff. Irene greeted us warmly, showed us... More 

Helpful?
Thank MaggieC49
Andreas A, Inhaber at Hotel Dufour Zermatt, responded to this review

The team here at Hotel Dufour would like to thank you for your kind words about our hotel and our beautiful village of Zermatt. We take great pride in our friendly staff and the way, in which you, the guest are made welcome from the minute of your arrival to the time that you leave. We are very happy that... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Located a short walk from the town centre, Hotel Dufour is nice & quiet. Friendly hosts, nice buffet breakfast & comfortable room .. our stay also included pick-up from the train station, mini golf, fee entry to the Park Hotel / Beau Site swimming pool. It was my wife's first visit to Zermatt .. fist time I've seen her speechless,... More 

Helpful?
1 Thank martialfatton
Andreas A, Manager at Hotel Dufour Zermatt, responded to this review

Thank you for your wondeful review about our hotel. Wether it's your first time or as a returning guest, we aim to make everyones stay as welcoming and enjoyable as possible. The team is delighted that they were able to leave such an impression upon you and we look forward to seeing you again in the near future. All the... More 

Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed April 4, 2015 via mobile

This was our 4th visit to Zermatt, this time for Easter skiing. As usual, last minute booking meant we had limited choices. Often we have stayed at the Mountain Paradise Hotel, near the Furi Telecabine; which is similarly excellent. Hotel Dufour exceeded expectations. Firstly the welcome and hospitality of the host must be recognised. Secondly the room we had was... More 

Helpful?
1 Thank sj99ad
Andreas A, Inhaber at Hotel Dufour Zermatt, responded to this review

We thank you very much for taking the time to write and leave a review about our hotel. We value your comment and we always strive to find ways to improve our service, so that your visit to Zermatt and with us is an enjoyable experience. As a family run business we are able to offer a friendly and relaxed... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 11, 2015

verry good buffet breakfast room is beautifully designed, nice rooms, perfect view to the Matterhorn, reception with room for improvement. Hotel is within walking distance from the train and ski station (10 mins)

Helpful?
1 Thank Camillo M
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed January 26, 2015

I loved Hotel Dufour! It can get really busy in Zermatt, but the location of the hotel was nice and quiet, yet accessible. The restaurant had a great view of the Matterhorn. Watching the sun set on the mountain and having a glass of wine and chocolate for my little girl was a highlight for us! It's one of the... More 

Helpful?
Thank Antoinette B
Singapore, Singapore
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed January 10, 2015

Stayed 2 nights in a room with balcony & view to the Matterhorn. Room has great view of Matterhorn at the balcony but too cold to stay outside during Winter. Can book a room without Matterhorn view and you can still enjoy the view every morning when you are having your breakfast at the hotel café. Hotel is within walking... More 

Helpful?
1 Thank typical_uranian
Andreas A, Inhaber at Hotel Dufour Zermatt, responded to this review
Google Translation

Hallo aus Zermatt! Vielen Dank für die tollen Worte über unser Hotel. Wir freuen uns sehr, dass Sie Ihre Zeit... More 

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