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Hotel Jaegerhof

Steinmattstrasse 85 | 3920 Zermatt, Zermatt CH–3920, Switzerland
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Hotel Jaegerhof
Best prices for: 1 room 1 guest
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Ranked #63 of 115 Hotels in Zermatt
A recent review
5 of 5 stars reviewed 2 weeks ago
Firebir Hemel Hempstead, United Kingdom
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68 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hemel Hempstead, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just got back, from staying at the this wonderful hotel. The hotel has its own taxi service, which picked us up from the train station. This was arranged through our travel agent TUI. The location is perfect, and the Matterhorn is around the rear. We payed extra for a room facing the Matterhorn, and we were not disappointed.... More 

Was this review helpful? Yes
Janine Z, Leiter Front Office at Hotel Jaegerhof, responded to this review

Dear Firebir Thank you for your stay with us and thank you for taking your time to write us such a great feedback! We are very happy to hear that you enjoyed your stay with us. We hope to see you again next winter and wish you a nice spring! Kind regards from sunny Zermatt More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

Having arrived in Zermatt from Zurich on an early train and being on snow all day it was an absolute pleasure to arrive at the Hotel Jaegerhof and be greeted by their genuinely friendly staff (something I had found lacking in the rest of Zermatt). The rooms are fairly basic, but warm, cosy and comfortable. We took advantage of the... More 

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Janine Z, Leiter Front Office at Hotel Jaegerhof, responded to this review

Dear Anna_bana Thank you for your stay with us and thank you very much for taking your time to write this detailed feedback! We are very happy to see that you enjoyed our hospitality by heart. You mentioned absolutely correct that the rooms are just basic but warm and cosy. That is the way we and Jägerhof are; simple, uncomplicated,... More 

Cheseaux-sur-Lausanne, Switzerland
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 15, 2015

The first thing that struck us upon checking in was the genuine friendliness of the young lady at the reception. This was a very representative introduction to the hotel, since each and every staff member who took care of us did so very efficiently and with a warm smile. We booked a standard room, hence we did not have a... More 

Was this review helpful? Yes 1
Janine Z, Leiter Front Office at Hotel Jaegerhof, responded to this review

Dear Ticinese 49 Thank you very much for your stay with us and for taking your time to write this brillant report. We are glad to hear that you enjoyed our hospitality by heart. We wish you all the best and hope to see you again soon! Kind regards More 

London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 12, 2015

My family and I have stayed at the Jagerhof several times in recent years, in both winter and summer, and we always have a delightful visit. The hotel rooms are cosy and traditional, with modern bathrooms, and the newer apartments are beautifully designed and spacious - the ones we've stayed in have wonderful Matterhorn views. The beds are super comfortable... More 

Was this review helpful? Yes 1
Janine Z, Leiter Front Office at Hotel Jaegerhof, responded to this review

Dear Anita P Thank you very much for staying with us once again. And THANK you for taking your time for this great feedback! We are happy to hear that you like our new part of the restaurant and the larger buffet where we can present some more cold and hot breakfast items.. We wish you all the best and... More 

London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 31, 2014

We spent Christmas week at the 3 * Jagerhof in Zermatt, having booked through Crystal Ski. Our room with bath and balcony in the main building was perfectly adequate. Staff were very friendly and helpful in this family-run establishment. If you are starting from a different lift station every morning, the trek to and from the bus stop with skis... More 

Was this review helpful? Yes 3
Janine Z, Leiter Front Office at Hotel Jaegerhof, responded to this review

Dear Linda J Thank you for your stay with us and for your great detailed report. We are happy to hear that you enjoyed your stay over Christmas and New Year including the dinners. It is a pleasure to our team to help you and to make you feel very welcome. We hope to see you again soon and wish... More 

Geneva
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2014

While we have a place in the alps and are ski fans, Zermatt is undoubtedly such a special destination. We discovered the Jaegerhof few years ago and since then are returning on a regular basis (stayed 9 nights last year). The location is very good, few hundred meters from the main cable car, 200 meters from the bus stop, less... More 

Was this review helpful? Yes 5
Janine Z, Leiter Front Office at Hotel Jaegerhof, responded to this review

Dear GenevaRea Thank you for your stay with us and for taking your time to write this great report. We are happy to hear that you enjoy our hospitality and we hope to welcome you again soon! Have a nice winter! Kind regards More 

Zürich, Zurich, Switzerland
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 23, 2014

If you are a family, rent an apartment which belongs to this hotel...you will not be sorry. We were a family of six and had three bedrooms and separate bathrooms to choose from. Spacious modern interior, but the view of the Matterhorn in all its glory, from our balcony was of course absolutely awesome. Breakfast included in the price. Tea... More 

Was this review helpful? Yes 2
Honolulu, Hawaii
Top Contributor
83 reviews 83 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 23, 2014

Great view, friendly staff and it is an easy 10 minute walk to center of town but not in the middle of all the crowds and noise. The staff is friendly and very accommodating for hikers. We would love to be here for ski season!

Was this review helpful? Yes 1
Janine Z, Leiter Front Office at Hotel Jaegerhof, responded to this review

Dear honohi Thank you for your stay with us and your great rating! We would love to welcome you in Winter! Skiing in Zermatt and Cervinia is great and we can give you a lots of good recommendations as all of our family do love skiing and some of us did it professional. The view is during snowy winter wonderland... More 

Skelleftea, Sweden
Top Contributor
159 reviews 159 reviews
41 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 29, 2014

This family driven hotel is not the most luxury hotel you can find but the atmosphere is great and the service is good. If you get a room on the higher floors facing Matterhorn you will have a great view after a long day in the slopes. Half board is well worth the money since the food is excellent

Was this review helpful? Yes 1
Janine Z, Front Office Manager at Hotel Jaegerhof, responded to this review

Dear Bornen B Thank you very much for your stay with us and for rating us. You found definitely the right words to describe our house exact. We are certainly not the most stylish hotel but we score with a good value for money and gourmands like our cuisine. We are also very proud that we received an award for... More 

A TripAdvisor Member
5 of 5 stars Reviewed March 31, 2014

Stayed here for 10 nights in March b&b.... Very friendly family run. Great breakfast got upgraded to larger room on arrival.. Had great stay and good ski. Nice hotel bar with log fire. Got picked up from train station on arrival by hotel. Nothing to much trouble.

Was this review helpful? Yes 1
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