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Hotel Matterhornblick

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Kirchstr. 38, Zermatt 3920, Switzerland
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Hotel Matterhornblick
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Hotel Matterhornblick
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56 reviews from our community

Traveler rating
    29
    19
    5
    2
    1
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16
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4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geneva, Geneve, Switzerland
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Following honest feedback provided on this hotel on Trip Advisor, I then received a rather unprofessional passive aggressive email from the owners (the problem with the hotel is lack of friendly customer service). This only made me more annoyed with my experience (hence this second post). You can read my original post from January. I would not recommend this hotel... More 

Was this review helpful? Yes 2
Canton of Geneva, Switzerland
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 14, 2015

We stayed for a week at this hotel - Pros: good breakfast, clean rooms, nice spa, excellent location, helpful staff. Great value for money Cons: The beds were so uncomfortable we actually wanted to leave early. To be fair, maybe all hotels in Zermatt have the same bed quality. Also there is no food served aside from breakfast - in... More 

Was this review helpful? Yes 1
Idaho
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2015

We stayed in this lovely hotel 33 years ago. We had the exact same room. The sound of the Church bells every morning was so amazing. We took a picture right outside the resort with the Matterhorn in the background. We wore the same coats as we did on December 20th, 1981...they were just a little tighter. Lovely view of... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 4, 2015

I find that Tripadvisor is really helpful when planning a vacation or a business trip. Researching lodging options is truly a wise way of narrowing in on what you want - and weeding out what you do NOT want. My wife an I had our first stay with Beni and Kerstin (and Tim and Vera!) at Hotel Matterhornblick twelve years... More 

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kerstinj2015, Inhaber at Hotel Matterhornblick, responded to this review

Thank you so much for this great judgement! It is a pleasure for us to be your hosts for 12 years now - what a compliment for our hotel. We deeply thank you for your confidence and loyalty. Well....another 11 month and we will meet again... Zermatt and Matterhornblick and our family are awaiting you! More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 3, 2014

Great location! About 10 minutes walk from the train station down the main street and then off a smaller street. We stayed in the chalet just behind the main building, so our room had a cute little kitchenette attached. The rooms themselves are very clean and very cozy. Breakfast was homemade (loved the muesli with chocolate curls) and served in... More 

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Geneva, Geneve, Switzerland
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 1, 2014

This hotel offers good value and is well situated, however, the service was really bad two years in a row. My group of 40 people have stayed with this hotel a couple years in a row. This is the second year I've been treated rudely by the male owner/operator. His wife told me she would call me about the checkout... More 

Was this review helpful? Yes 2
Kerstin J, Inhaber at Hotel Matterhornblick, responded to this review
Google Translation

Mit Erstaunen habe ich die obige Bewertung gelesen, war doch Kelly gar kein Hotelgast, sondern hat vielmehr in einer unserer... More 

Kailua, Hawaii
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 14, 2014

Took us about 10 minutes to walk from the train station to this hotel - very convenient!! Our view of the Matterhorn from our balcony would have been great except for the large building crane that was in our way!! But still could see it!! Room was fabulous and the staff were so helpful. The hotel is nearly next door... More 

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London
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 3, 2014

We stayed in the Matterhornblick for 2 nights in late August. Its been lean season in Zermatt this summer because of the wet weather, so the hotel was sparsely occupied. We stayed in the annex chalet building in a family apartment with a kitchenette. The accomodation is good. The Jacuzzi and the wet and dry sauna facilities are good. The... More 

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Jakarta, Indonesia
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 1, 2014

Good location, just a minute walk to the main street and 5 mins walk (depends) to the train station. Next to the shuttle bus stop that gets you to gondolas stations. Staffs were friendly and helpful with suggestions. I had a single room which is a the top floor, 5th floor. BUT the elevator only goes to 4th. You have... More 

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Senior Contributor
34 reviews 34 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 21, 2014

We've stayed at the Matterhornblick now on at least 5 occasions and this was possibly the best as the hotel has been upgraded since our last stay - new fixtures and fittings in the bedrooms and improved Spa facilities. I have seen other comments about unfriendly staff and I do agree that the manager can be a bit abrupt at... More 

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