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Hotel Matterhorn Focus

Travelers' Choice award winner
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Schluhmattstrasse 131, Zermatt 3920, Switzerland
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Best prices for: 1 room 1 guest
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407 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hotel Matterhorn Focus
See the most recent reviews
austin, tx
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Spectacular Hotel! I recently spent a week at The Matterhorn Focus Hotel in Zermatt! This is my first ever trip advisor review…and I just had to write because this place is amazing! First of all, the location is superb! Literally steps from the Gondola which takes you to some of the most wonderful skiing in the world. The staff at... More 

Was this review helpful? Yes 1
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "eileensauer" Thank you very much indeed for your kind words. It was a great pleasure to have you both as our guests. We are very pleased that you have enjoyed your overall stay. We are very much looking forward to welcoming you again in the FOCUS and send you and your beloved ones our warmest wishes. Yours sincerely Chris... More 

Austin, tx
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed March 11, 2015

What makes this or any Hotel 6 stars? It is the Staff! From the time you walk in the door at The Focus, you are made to feel like you are a part of the hotel. We walked in and were greeted by staff and asked if they could get us a afternoon wine or drink. While we sat with... More 

Was this review helpful? Yes 2
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "jimrussauer" Wow, what a nice review! Thank you so much. We are happy to hear that you had a great stay. Your kind and warm feedback shows us that we are on the right “path”. We all endeavor to provide this kind of service so that you feel at home. Seeing our guests with sparks in their eyes makes... More 

Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

My wife and I recently spent a long weekend in Zermatt and stayed at the Focus hotel. I don't think we could have made a better choice. The hotel is conveniently located next to the ski lifts, which is definitely a plus. Both the room we stayed in, as well as the common areas in the hotel (spa, lobby, lounge)... More 

Was this review helpful? Yes 2
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "Igoutas" Thank you very much for your great review about your stay in the FOCUS. We are very happy to hear, that you have enjoyed your stay with us. Compliments for a job well done are always rewarding and motivate our team to go on their way to make our guest’s stay a memorable one. We hope to be... More 

West Palm Beach, Florida
Level Contributor
105 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed February 22, 2015

This review comes late, as I come across pictures of past. This hotel is by far as close to climbing the Matterhorn you could get. The rooms, not as large as the Taj Mahol, far exceed the views. Sitting out on your own personal deck, sipping on a lovely glass of red wine with outstanding varieties of cheese and a... More 

Was this review helpful? Yes 3
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "Anne Marie J" Thank you for taking the time to let us know your experiences. Thanks a lot for the very good feedback and the great compliments. We are happy, that you have spent a great time in Zermatt and enjoyed your stay with us in the FOCUS. It would be a great pleasure to welcome you again in... More 

Orlando, Florida
Level Contributor
75 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed February 6, 2015

Just loved our stay in the Matterhorn Focus. The way the designers combined lovely rustic elements such as the lovely fireplace with the modern industrial touches of the chair backs in the restaurant, the chandeliers and all that lovely dark wood. The total experience for me is the spa area with that wonderful view of the city from the outside... More 

Was this review helpful? Yes 1
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "patten 36" What a nice review! Thank you so much. We are happy to hear that you had a great stay. Your kind and warm feedback shows us that we are on the right “path”. We all endeavor to provide this kind of service so that you feel at home. Seeing our guests with sparks in their eyes makes... More 

Istanbul
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 5, 2015 via mobile

we had a family skiing week in Zermatt at the M. focus. This is an unusual choice with extreme modern feel, rooms are small but great modern design with lots of concrete/ full glass windows. Simple by pleasant design elements are well used everywhere - rooms have not enough space/ wardrobe etc for skiing gear. Giving the cost it was... More 

Was this review helpful? Yes 1
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "Y G" Thank you so much for taking the time to share your experience and for your feedback. It was a great pleasure for us to be your host during your stay at the FOCUS We are very pleased that you have enjoyed your overall stay, but we feel very sorry, that we might not have been able to... More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 24, 2015

The most beautiful, gorgeous hotel in Zermatt. The views are breathtaking. Each room of ours had mind blowing views. All our windows were glass. Rooms are very spacious. The bathroom was so well heated. The owner's & the staff are excellent, they superseded our expectations. Always there for you always helping, customer service was excellent. Best staff ( Tamara )... More 

Was this review helpful? Yes 4
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "woods1995" We are extremely happy that we have met your expectations and you have enjoyed your stay at the FOCUS. It's a pleasure to share your review with our team. To us, there is hardly anything sweeter than a compliment for a job well done. We will continue on that path and the FOCUS hopes to be on your... More 

San Francisco, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 22, 2015

We stayed at the Focus Hotel for a week and were so happy we made this choice. The customer service was great, they pick you up from the train station free of charge, the front desk makes dinner reservations for you, spa appointments, they sell you ski passes so you don't have to wait in line, it's full service. The... More 

Was this review helpful? Yes
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "Kristen M" Thank you so much for taking the time to share your experience and for your detailed feedback. It was a great pleasure for us to be your host during your stay at the FOCUS. Your kind compliments sum up everything we want to be and want to do. We truly appreciate your comments and we are happy... More 

Muscat, Masqat, Oman
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 15, 2015

simple but cool decoration, very close to lifts, amazing Matterhorn view from balcony ... indoor swimming pool was like a dream:) After an adventurous hiking in the mountains and relaxing spa & pool experience, they provide us nice kids' DVD's to watch in the room. High quality coffee machine in the room for coffee lovers <3 .. Only missing point:... More 

Was this review helpful? Yes 3
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "Ebru U" Thank you for taking the time to let us know your experiences. Thanks a lot for the good feedback and the great compliments. We are very pleased that you have spent a great time in Zermatt and enjoyed your stay with us at the FOCUS. It would be a great pleasure to welcome you again soon as... More 

Helsinki, Finland
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 30, 2014

Focus is a superb design hotel which is slowly getting old. It has an excellent layout working well as a ski-resort hotel very close to the lifts. Our kids loved the swimming pool. My only gripe was the dry air in the hotel room and the lack of traditional hotel services.

Was this review helpful? Yes 1
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "Vitaceae" Thank you very much for taking the time to share your experience and for your detailed feedback. It was a great pleasure for us to be your host during your recent stay at the FOCUS. We are very pleased to hear that you have enjoyed your overall stay, except of the dry air in the room and the... More 

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