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Hotel Matterhorn Focus

Travelers' Choice award winner
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Winkelmattenweg 32, Zermatt 3920, Switzerland
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Best prices for: 1 room 1 guest
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Hotel Matterhorn Focus
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Hotel Matterhorn Focus
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401 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Stockholm, Sweden
1 review
5 of 5 stars Reviewed 4 weeks ago

We had the great pleasure of staying at the Matterhorn Focus on 18 – 20 April and we were extremely impressed with the hotel, its location and its wonderful staff. We have stayed in several luxury hotels in Zermatt, and this one is certainly our favorite! The hotel is exceptionally beautiful – everything from the lobby to the rooms and... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 15, 2015

My wife and I stayed at this hotel for 3 nights and it was great.they have a nice theme and very friendly staff. Our room was facing the Matterhorn and it was unbelievable view to start your day with.The setting of the room was simple and modern. The hotel doesn't have a restaurant except for breakfast but that gave the... More 

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Brighton, United Kingdom
Top Contributor
53 reviews 53 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 12, 2015

An excellent experience, with lots of fantastic touches - indoor/outdoor pool, amazing views of the Matterhorn (even from the training room), complimentary snacks, glass staircase (which has to be seen...through...to be believed) and excellent bedrooms. The shower and bed in my room were both very good and there was even a mezzanine level as a dedicated study. Very few niggles... More 

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1 review
5 of 5 stars Reviewed March 28, 2015

A friend and I stayed at the hotel for a week of skiing. The service was exceptional – personally tailored and warm yet unobtrusive, and above all genuine. The energetic and youthful staff catered to our every need and many times anticipated them. Like the modern style of service, the property itself is a pleasure, mostly glass and tastefully quirky... More 

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Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "BruceZZ" Thank you very much for taking the time to comment on your stay with us and of course for selecting Hotel FOCUS as your residence during your recent trip to Zermatt. We are very pleased indeed that you have enjoyed your stay with us and we would be honored to be your host again if your travel plans... More 

Sofia, Bulgaria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

I visited Hotel Matterhorn Focus as a solo female in March and I definitely recommend it! When I arrived I was greeted by the owner Chris who pays personal attention to every single guest in the hotel (although the hotel was full at that time). A hand-written card with my name on it was wishing me a pleasant stay while... More 

Was this review helpful? Yes 1
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear Anna Wow, what a nice review! Thank you so much. We are happy to hear that you had a great stay. Your kind and warm feedback shows us that we are on the right “path”. We all endeavor to provide this kind of service so that you feel at home. Seeing our guests with sparks in their eyes makes... More 

austin, tx
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Spectacular Hotel! I recently spent a week at The Matterhorn Focus Hotel in Zermatt! This is my first ever trip advisor review…and I just had to write because this place is amazing! First of all, the location is superb! Literally steps from the Gondola which takes you to some of the most wonderful skiing in the world. The staff at... More 

Was this review helpful? Yes 1
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "eileensauer" Thank you very much indeed for your kind words. It was a great pleasure to have you both as our guests. We are very pleased that you have enjoyed your overall stay. We are very much looking forward to welcoming you again in the FOCUS and send you and your beloved ones our warmest wishes. Yours sincerely Chris... More 

Austin, tx
Top Contributor
56 reviews 56 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 11, 2015

What makes this or any Hotel 6 stars? It is the Staff! From the time you walk in the door at The Focus, you are made to feel like you are a part of the hotel. We walked in and were greeted by staff and asked if they could get us a afternoon wine or drink. While we sat with... More 

Was this review helpful? Yes 2
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "jimrussauer" Wow, what a nice review! Thank you so much. We are happy to hear that you had a great stay. Your kind and warm feedback shows us that we are on the right “path”. We all endeavor to provide this kind of service so that you feel at home. Seeing our guests with sparks in their eyes makes... More 

Zurich, Switzerland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

My wife and I recently spent a long weekend in Zermatt and stayed at the Focus hotel. I don't think we could have made a better choice. The hotel is conveniently located next to the ski lifts, which is definitely a plus. Both the room we stayed in, as well as the common areas in the hotel (spa, lobby, lounge)... More 

Was this review helpful? Yes 2
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "Igoutas" Thank you very much for your great review about your stay in the FOCUS. We are very happy to hear, that you have enjoyed your stay with us. Compliments for a job well done are always rewarding and motivate our team to go on their way to make our guest’s stay a memorable one. We hope to be... More 

Marlborough, Massachusetts
Top Contributor
100 reviews 100 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed February 22, 2015

This review comes late, as I come across pictures of past. This hotel is by far as close to climbing the Matterhorn you could get. The rooms, not as large as the Taj Mahol, far exceed the views. Sitting out on your own personal deck, sipping on a lovely glass of red wine with outstanding varieties of cheese and a... More 

Was this review helpful? Yes 3
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "Anne Marie J" Thank you for taking the time to let us know your experiences. Thanks a lot for the very good feedback and the great compliments. We are happy, that you have spent a great time in Zermatt and enjoyed your stay with us in the FOCUS. It would be a great pleasure to welcome you again in... More 

Orlando, Florida
Top Contributor
74 reviews 74 reviews
62 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 6, 2015

Just loved our stay in the Matterhorn Focus. The way the designers combined lovely rustic elements such as the lovely fireplace with the modern industrial touches of the chair backs in the restaurant, the chandeliers and all that lovely dark wood. The total experience for me is the spa area with that wonderful view of the city from the outside... More 

Was this review helpful? Yes 1
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "patten 36" What a nice review! Thank you so much. We are happy to hear that you had a great stay. Your kind and warm feedback shows us that we are on the right “path”. We all endeavor to provide this kind of service so that you feel at home. Seeing our guests with sparks in their eyes makes... More 

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