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Hotel Matterhorn Focus

Travelers' Choice award winner
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Winkelmattenweg 32, Zermatt 3920, Switzerland
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Hotel Matterhorn Focus
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Hotel Matterhorn Focus
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397 reviews from our community

Traveler rating
    352
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    1
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92
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

A friend and I stayed at the hotel for a week of skiing. The service was exceptional – personally tailored and warm yet unobtrusive, and above all genuine. The energetic and youthful staff catered to our every need and many times anticipated them. Like the modern style of service, the property itself is a pleasure, mostly glass and tastefully quirky... More 

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Sofia, Bulgaria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I visited Hotel Matterhorn Focus as a solo female in March and I definitely recommend it! When I arrived I was greeted by the owner Chris who pays personal attention to every single guest in the hotel (although the hotel was full at that time). A hand-written card with my name on it was wishing me a pleasant stay while... More 

Was this review helpful? Yes 1
austin, tx
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Spectacular Hotel! I recently spent a week at The Matterhorn Focus Hotel in Zermatt! This is my first ever trip advisor review…and I just had to write because this place is amazing! First of all, the location is superb! Literally steps from the Gondola which takes you to some of the most wonderful skiing in the world. The staff at... More 

Was this review helpful? Yes 1
Austin, tx
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What makes this or any Hotel 6 stars? It is the Staff! From the time you walk in the door at The Focus, you are made to feel like you are a part of the hotel. We walked in and were greeted by staff and asked if they could get us a afternoon wine or drink. While we sat with... More 

Was this review helpful? Yes 2
Zurich, Switzerland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I recently spent a long weekend in Zermatt and stayed at the Focus hotel. I don't think we could have made a better choice. The hotel is conveniently located next to the ski lifts, which is definitely a plus. Both the room we stayed in, as well as the common areas in the hotel (spa, lobby, lounge)... More 

Was this review helpful? Yes 2
Marlborough, Massachusetts
Top Contributor
91 reviews 91 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 22, 2015

This review comes late, as I come across pictures of past. This hotel is by far as close to climbing the Matterhorn you could get. The rooms, not as large as the Taj Mahol, far exceed the views. Sitting out on your own personal deck, sipping on a lovely glass of red wine with outstanding varieties of cheese and a... More 

Was this review helpful? Yes 3
Orlando, Florida
Top Contributor
74 reviews 74 reviews
62 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed February 6, 2015

Just loved our stay in the Matterhorn Focus. The way the designers combined lovely rustic elements such as the lovely fireplace with the modern industrial touches of the chair backs in the restaurant, the chandeliers and all that lovely dark wood. The total experience for me is the spa area with that wonderful view of the city from the outside... More 

Was this review helpful? Yes 1
Istanbul
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 5, 2015 via mobile

we had a family skiing week in Zermatt at the M. focus. This is an unusual choice with extreme modern feel, rooms are small but great modern design with lots of concrete/ full glass windows. Simple by pleasant design elements are well used everywhere - rooms have not enough space/ wardrobe etc for skiing gear. Giving the cost it was... More 

Was this review helpful? Yes 1
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "Y G" Thank you so much for taking the time to share your experience and for your feedback. It was a great pleasure for us to be your host during your stay at the FOCUS We are very pleased that you have enjoyed your overall stay, but we feel very sorry, that we might not have been able to... More 

Brisbane, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2015

The most beautiful, gorgeous hotel in Zermatt. The views are breathtaking. Each room of ours had mind blowing views. All our windows were glass. Rooms are very spacious. The bathroom was so well heated. The owner's & the staff are excellent, they superseded our expectations. Always there for you always helping, customer service was excellent. Best staff ( Tamara )... More 

Was this review helpful? Yes 4
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "woods1995" We are extremely happy that we have met your expectations and you have enjoyed your stay at the FOCUS. It's a pleasure to share your review with our team. To us, there is hardly anything sweeter than a compliment for a job well done. We will continue on that path and the FOCUS hopes to be on your... More 

San Francisco, California
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 22, 2015

We stayed at the Focus Hotel for a week and were so happy we made this choice. The customer service was great, they pick you up from the train station free of charge, the front desk makes dinner reservations for you, spa appointments, they sell you ski passes so you don't have to wait in line, it's full service. The... More 

Was this review helpful? Yes
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review

Dear "Kristen M" Thank you so much for taking the time to share your experience and for your detailed feedback. It was a great pleasure for us to be your host during your stay at the FOCUS. Your kind compliments sum up everything we want to be and want to do. We truly appreciate your comments and we are happy... More 

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