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Hotel Victoria au Lac

Riva Paradiso 2b ingresso da Via G.Guisan 3 | Paradiso, Lugano 6902, Switzerland
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Hotel Victoria au Lac
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Ranked #37 of 43 Hotels in Lugano
A recent review
3 of 5 stars Reviewed April 23, 2014
Rita F Stuttgart, Germany
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Hotel Victoria au Lac
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High Wycombe, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 17, 2014

On the website and at first glance the hotel Victoria au Lac is a good choice and in a very good location, but that's where it ends. The whole hotel is tired and faded with an attempt to make it look 'stressed' by the random application of bronze paint on walls and columns. The room was spacious with a small... More 

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Vevey, Switzerland
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed June 2, 2014

Prostitutes live on the 5th floor and are walking at night in the corridors, the owner who also 'lives' upstairs smokes his cigar at night around the whole building (against the law), and walks heavily so that customers downstairs cannot sleep. The building is rundown, with peeling and fading wallpaper, torn and distasteful reproductions of all 'art' kinds, dirty carpet,... More 

Was this review helpful? Yes 1

Travelers are raving about these Lugano hotels

Holywell, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 22, 2014

we stayed at this hotel on 19/5/2014 fortunately for one night, the room was clean, the sheets were blue but the top sheet was a different blue than the bottom sheet ergo bedding did not match. The mattress was smaller than the base of the bed ! We were not told that there was an ALL NIGHT DISCO in the... More 

Was this review helpful? Yes 1
LONDON
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed May 12, 2014

Stayed here for 1 night on business and had it not been pre-paid by my company I'd have gone somewhere else...indeed, anywhere else. The greeting on arrival was non existent. No hello, no smile and although not normally a problem, no English. The hotel is like stepping back 25 years. Pokey reception and everything needs decorating. The halls and corridors... More 

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Stuttgart, Germany
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 23, 2014 via mobile

Was quite dissapointed Inside quite old, which could be accepted but could do with a good clean. Breakfast ok had to wait a Long Time before we were Asked if we want coffe or Tea. Breakfast Staff were Not very friendly, only on the reception.

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Lugano, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 25, 2013

The rooms have squeaky floors, our first night was above a band where we heard the bass and drums all night. We changed rooms, only to be under the "dancers" changing and living quarters for the hotel, who walked around over our heads all night, finally to be quiet at six in the morning. The personel is unfriendly and bossy,... More 

Was this review helpful? Yes 1
Massachusetts
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed December 24, 2013

We had reserved from overseas. Good things: an easy-to-use parking garage, a fairly new & clean bathroom, and it's about 20 minutes walking to central Lugano. (The hotel is technically in a separate town, Paradiso). It is confusing to find the entryway... there is an unattractive pizzeria where the entry way should have been... or once was. Instead, there is... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 6, 2013

After having heard a lot of enthousiastic comments from friends that had stayed in the Hotel Victoria au Lac, I decided to find out for myself on my present trip to Lugano. The overall experience was excellent. The staff in all areas, were fresh young friendly smiling faces that were there to attend to any need.

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Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 19, 2013

A warm, comfortable, clean and tidy hotel, representing great value in an expensive town. Staff were very friendly and accommodating. One member of staff went to great lengths late in the evening to ensure we had allergy free pillows, which we forgot to specify when booking. The decor is dated, but adds an old world character to the place. Not... More 

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Berne
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 28, 2013 via mobile

We paid 145 chf as a half price discount for a double room with breakfast. The room was ok, with a bathroom but bed sheets and furniture were clearly outdated as well as the bathroom. Not worth a visit.

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