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All 42 Lugano hotels

Hotel Victoria au Lac

3.0 of 5 Hotel   |   Riva Paradiso 2b ingresso da Via G.Guisan 3 | Paradiso, Lugano 6902, Switzerland
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29%
Ranked #37 of 42 hotels in Lugano
A recent review
4 of 5 stars Reviewed June 23, 2014
Ticinese49 Cheseaux-sur-Lausanne, Switzerland
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121 people have reviewed this hotel

Traveler rating
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    24
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    25
    20
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22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Cheseaux-sur-Lausanne, Switzerland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

Before selecting this hotel, we checked reviews that were often a bit contradictory, many rather negative in fact. Our experience was quite good. We had a room on the second floor with a very nice view over the lake. The room was quite spacious, clean, with a high ceiling. Ample cabinet space; good lighting; air conditioning; flat screen Samsung TV;... More

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 20, 2014

we took the Bernina Express from Chur and decided to stay over in Lugano for the night. i would not have stayed here if i had read all the reviews here. internet does not work and the hotel badly need a make over. the floor squeaks and the air-conditioning noisy.

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High Wycombe, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 17, 2014

On the website and at first glance the hotel Victoria au Lac is a good choice and in a very good location, but that's where it ends. The whole hotel is tired and faded with an attempt to make it look 'stressed' by the random application of bronze paint on walls and columns. The room was spacious with a small... More

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Vevey, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 2, 2014

Prostitutes live on the 5th floor and are walking at night in the corridors, the owner who also 'lives' upstairs smokes his cigar at night around the whole building (against the law), and walks heavily so that customers downstairs cannot sleep. The building is rundown, with peeling and fading wallpaper, torn and distasteful reproductions of all 'art' kinds, dirty carpet,... More

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Holywell, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 22, 2014

we stayed at this hotel on 19/5/2014 fortunately for one night, the room was clean, the sheets were blue but the top sheet was a different blue than the bottom sheet ergo bedding did not match. The mattress was smaller than the base of the bed ! We were not told that there was an ALL NIGHT DISCO in the... More

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LONDON
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed May 12, 2014

Stayed here for 1 night on business and had it not been pre-paid by my company I'd have gone somewhere else...indeed, anywhere else. The greeting on arrival was non existent. No hello, no smile and although not normally a problem, no English. The hotel is like stepping back 25 years. Pokey reception and everything needs decorating. The halls and corridors... More

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Haworth
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 23, 2014 via mobile

Was quite dissapointed Inside quite old, which could be accepted but could do with a good clean. Breakfast ok had to wait a Long Time before we were Asked if we want coffe or Tea. Breakfast Staff were Not very friendly, only on the reception.

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Lugano, Switzerland
1 review
1 of 5 stars Reviewed December 25, 2013

The rooms have squeaky floors, our first night was above a band where we heard the bass and drums all night. We changed rooms, only to be under the "dancers" changing and living quarters for the hotel, who walked around over our heads all night, finally to be quiet at six in the morning. The personel is unfriendly and bossy,... More

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Northern California
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 24, 2013

We had reserved from overseas. Good things: an easy-to-use parking garage, a fairly new & clean bathroom, and it's about 20 minutes walking to central Lugano. (The hotel is technically in a separate town, Paradiso). It is confusing to find the entryway... there is an unattractive pizzeria where the entry way should have been... or once was. Instead, there is... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2013

After having heard a lot of enthousiastic comments from friends that had stayed in the Hotel Victoria au Lac, I decided to find out for myself on my present trip to Lugano. The overall experience was excellent. The staff in all areas, were fresh young friendly smiling faces that were there to attend to any need.

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Additional Information about Hotel Victoria au Lac

Address: Riva Paradiso 2b ingresso da Via G.Guisan 3 | Paradiso, Lugano 6902, Switzerland
Location: Switzerland > Swiss Alps > Ticino > Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Victoria au Lac 3*
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Also Known As:
Victoria Au Lac Lugano
Victoria Au Lac Hotel

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Other (7)

Amenities

Bar / Lounge Beach Casino and Gambling Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
30

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