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All 38 Lugano hotels

Hotel Victoria au Lac

3.0 of 5 Hotel   |   Via G Guisan 3, Lugano 6902, Switzerland
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Ranked #30 of 38 hotels in Lugano
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117 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Lugano, Switzerland
1 review
1 of 5 stars Reviewed December 25, 2013

The rooms have squeaky floors, our first night was above a band where we heard the bass and drums all night. We changed rooms, only to be under the "dancers" changing and living quarters for the hotel, who walked around over our heads all night, finally to be quiet at six in the morning. The personel is unfriendly and bossy,... More

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Northern California
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 24, 2013

We had reserved from overseas. Good things: an easy-to-use parking garage, a fairly new & clean bathroom, and it's about 20 minutes walking to central Lugano. (The hotel is technically in a separate town, Paradiso). It is confusing to find the entryway... there is an unattractive pizzeria where the entry way should have been... or once was. Instead, there is... More

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London, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2013

After having heard a lot of enthousiastic comments from friends that had stayed in the Hotel Victoria au Lac, I decided to find out for myself on my present trip to Lugano. The overall experience was excellent. The staff in all areas, were fresh young friendly smiling faces that were there to attend to any need.

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14 reviews 14 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 19, 2013

A warm, comfortable, clean and tidy hotel, representing great value in an expensive town. Staff were very friendly and accommodating. One member of staff went to great lengths late in the evening to ensure we had allergy free pillows, which we forgot to specify when booking. The decor is dated, but adds an old world character to the place. Not... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 28, 2013

We paid 145 chf as a half price discount for a double room with breakfast. The room was ok, with a bathroom but bed sheets and furniture were clearly outdated as well as the bathroom. Not worth a visit.

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Senior Contributor
27 reviews 27 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 14, 2013

The rooms are furnished like a grandma,s house and there is a 70,s looking disco in the hotel, but the location is unbeatable for the price, some 120-130 Swiss Francs. After having breakfast on the terrace you can take the boat to Melide, Gandria and some other villages on Lake Lugano. Public underground car park next door.

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Warsaw, Poland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2013

We have stayed 2 nights at this hotel. I should admitt the hotel is not very modern but clean and with the specatular view over the lake (even from the bathroom, which had enormous size). We have enjoyed the breakfast at the terrace sharing food with the birds which have flied to our table. The staff is very nice and... More

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Lausanne, Switzerland
Top Contributor
66 reviews 66 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 31, 2013

the location is very nice but that is all about..breakfast is so poor...rooms are small and smelly..the hotel is simply a tight budget compromise for 1 night..but above all the kitsch decoration is so extreme that it becomes art!

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 9, 2013 via mobile

Waiters very disinterested in serving you never loan being hospitable, wondering if there has been a change of management??? We were told "No Food until 6:30 " fine what about drinks??? Had to chase for a drink just not on!! The staff were more interested in catching up with colleagues ! Just such poor Hopitality!

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13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed here for two nights in May. The rooms were clean and plenty big enough. Even thought we didn't use it, we noticed there was tons of closet space for putting away clothes, etc. The bathroom is modern and almost as big as the room! We found the hotel staff to be very friendly and helpful.

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Additional Information about Hotel Victoria au Lac

Also Known As:
Victoria Au Lac Lugano
Victoria Au Lac Hotel
Address: Via G Guisan 3, Lugano 6902, Switzerland
Location: Switzerland > Swiss Alps > Ticino > Lugano
Hotel Style:
Ranked #30 of 38 hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Victoria au Lac 3*
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