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Hotel Victoria au Lac

Riva Paradiso 2b ingresso da Via G.Guisan 3 | Paradiso, Lugano 6902, Switzerland
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Hotel Victoria au Lac
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Ranked #35 of 41 Hotels in Lugano
A recent review
5 of 5 stars reviewed 2 weeks ago
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144 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
27 reviews 27 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm not sure where everyone else was staying but we found the hotel charming and the staff lovely...I agree it is a little worn but that adds to its charm..views are amazing....don't be put off by previous reviews...it's super....xx view from our room ...need I say more x

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Bath, United Kingdom
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 12, 2015

The hotel is a 15 minute walk to the centre of Lugano. The lake view from our room was stunning and the tiny balcony with small table and chairs was a nice touch even though we went in January so too cold to make the most of it. The hotel is outdated and garish but overall the price was fair.... More 

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Novaggio, Switzerland
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 24, 2014

We went to this hotel for our Christmas dinner for the English club this year. While the first course of salmon was fine and even overly abundant, thereafter things fell apart. The pasta was cold and hard by the time we could eat it, the turkey was not a bird but a turkey roll, and the dessert came straight out... More 

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12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 13, 2014 via mobile

Outside the hotel i very nice, old building but refreshed. Inside first thing we noticed was ceiling plastic lightbox with drangons from cheap Japaneese cartoon. On the walls there were plenty of art from every kind of style, technic and part of the world, mixed together and with golden (plastic) frames. The owner called himself barone, lord, doctor and knight... More 

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Bovec, Slovenia
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 30, 2014

Very friendly and helpful staff, but I expected much more from that hotel. I think it needs renovation. It's still resonable price comparing to other hotels but their service is below average for 3 star hotel.

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Miami Beach, Florida
Top Contributor
97 reviews 97 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 23, 2014

This hotel had its time, a long time ago. But you cannot beat the location. It is right on Lake Lugano with a great view. The rooms are small and old, like the dining room and lobby. When I was looking for a hotel in Lugano, I read about Paradiso being one of the prettiest town in Switzerland. I know... More 

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5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 12, 2014

Old place with great location and views...but old smelly room with old noisy a/c. Beddings would fit in my grannys place, murky! Hard to find street parking. But very nice resturant opposite!! Cant rember the breakfast so it could not have been impressive!

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4 of 5 stars Reviewed June 23, 2014

Before selecting this hotel, we checked reviews that were often a bit contradictory, many rather negative in fact. Our experience was quite good. We had a room on the second floor with a very nice view over the lake. The room was quite spacious, clean, with a high ceiling. Ample cabinet space; good lighting; air conditioning; flat screen Samsung TV;... More 

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Singapore, Singapore
11 reviews 11 reviews
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11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 20, 2014

we took the Bernina Express from Chur and decided to stay over in Lugano for the night. i would not have stayed here if i had read all the reviews here. internet does not work and the hotel badly need a make over. the floor squeaks and the air-conditioning noisy.

Was this review helpful? Yes 1
High Wycombe, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 17, 2014

On the website and at first glance the hotel Victoria au Lac is a good choice and in a very good location, but that's where it ends. The whole hotel is tired and faded with an attempt to make it look 'stressed' by the random application of bronze paint on walls and columns. The room was spacious with a small... More 

Was this review helpful? Yes 1
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Room/suite (18)
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Hotel & grounds (21)
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Dining (3)
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