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All 40 Lugano hotels

Hotel Victoria au Lac

3.0 of 5 Hotel   |   Riva Paradiso 2b ingresso da Via G.Guisan 3 | Paradiso, Lugano 6902, Switzerland
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Hotel Victoria au Lac
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Ranked #35 of 40 Hotels in Lugano
A recent review
4 of 5 stars reviewed 2 weeks ago
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133 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Outside the hotel i very nice, old building but refreshed. Inside first thing we noticed was ceiling plastic lightbox with drangons from cheap Japaneese cartoon. On the walls there were plenty of art from every kind of style, technic and part of the world, mixed together and with golden (plastic) frames. The owner called himself barone, lord, doctor and knight... More

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Bovec, Slovenia
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very friendly and helpful staff, but I expected much more from that hotel. I think it needs renovation. It's still resonable price comparing to other hotels but their service is below average for 3 star hotel.

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Miami Beach, Florida
Top Contributor
73 reviews 73 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 23, 2014

This hotel had its time, a long time ago. But you cannot beat the location. It is right on Lake Lugano with a great view. The rooms are small and old, like the dining room and lobby. When I was looking for a hotel in Lugano, I read about Paradiso being one of the prettiest town in Switzerland. I know... More

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5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 12, 2014

Old place with great location and views...but old smelly room with old noisy a/c. Beddings would fit in my grannys place, murky! Hard to find street parking. But very nice resturant opposite!! Cant rember the breakfast so it could not have been impressive!

Was this review helpful? Yes 1
Cheseaux-sur-Lausanne, Switzerland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 23, 2014

Before selecting this hotel, we checked reviews that were often a bit contradictory, many rather negative in fact. Our experience was quite good. We had a room on the second floor with a very nice view over the lake. The room was quite spacious, clean, with a high ceiling. Ample cabinet space; good lighting; air conditioning; flat screen Samsung TV;... More

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 20, 2014

we took the Bernina Express from Chur and decided to stay over in Lugano for the night. i would not have stayed here if i had read all the reviews here. internet does not work and the hotel badly need a make over. the floor squeaks and the air-conditioning noisy.

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High Wycombe, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 17, 2014

On the website and at first glance the hotel Victoria au Lac is a good choice and in a very good location, but that's where it ends. The whole hotel is tired and faded with an attempt to make it look 'stressed' by the random application of bronze paint on walls and columns. The room was spacious with a small... More

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Vevey, Switzerland
11 reviews 11 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed June 2, 2014

Prostitutes live on the 5th floor and are walking at night in the corridors, the owner who also 'lives' upstairs smokes his cigar at night around the whole building (against the law), and walks heavily so that customers downstairs cannot sleep. The building is rundown, with peeling and fading wallpaper, torn and distasteful reproductions of all 'art' kinds, dirty carpet,... More

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Holywell, United Kingdom
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 22, 2014

we stayed at this hotel on 19/5/2014 fortunately for one night, the room was clean, the sheets were blue but the top sheet was a different blue than the bottom sheet ergo bedding did not match. The mattress was smaller than the base of the bed ! We were not told that there was an ALL NIGHT DISCO in the... More

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Senior Contributor
36 reviews 36 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed May 12, 2014

Stayed here for 1 night on business and had it not been pre-paid by my company I'd have gone somewhere else...indeed, anywhere else. The greeting on arrival was non existent. No hello, no smile and although not normally a problem, no English. The hotel is like stepping back 25 years. Pokey reception and everything needs decorating. The halls and corridors... More

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Additional Information about Hotel Victoria au Lac

Address: Riva Paradiso 2b ingresso da Via G.Guisan 3 | Paradiso, Lugano 6902, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Victoria au Lac 3*
Number of rooms: 30
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Also Known As:
Victoria Au Lac Lugano
Victoria Au Lac Hotel

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