Disgusting, hot, dingy little hotel with spectacular views of either a solid rock wall or a grotty alleyway. Room had only 1 lightbulb in working order (out of 4), the bathroom was disgusting, and the tiny geriatric desk fan wouldn't have cooled a fly. As an added bonus, the funicula that runs straight past the windows and through the hotel... more

This hotel is in a fantastic location in Lugano, and if you have looked at all into hotels in the area, you will know how expensive the area is. This hotel is cheap for the area, and of course, cheap and good location come with tradeoffs. The funicular runs right past the hotel, and so starting in the early morning,... more

Stayed here with a tour group. I had read some earlier reviews and had pretty low expectations, but I didn't think this hotel was that bad. No, it's nothing fancy... no air conditioning, a rather basic room and few amenities, but the location is terrific. You're just steps from the heart of Lugano and the lakefront. Yes, a funicular runs... more

Our tour group booked this hotel since I never would have if I thought about a good night's sleep first. The funicular ran until midnight and began again at 5AM. Since our room faced the "beast", the only sleep obtained was between those hours. Aside from the funicular, the hotel is located in the square with everything around it. The... more

We loved staying here. The funicular is relatively quiet - it ain't LOUD like road traffic! You would have to stay in all day to be sure to hear it! Turn the TV volume up to "3" to miss it! This was so convenient and we loved it. After all we were here for our 31st wedding anniversary - what... more

I was disappointed by the hotel facilities. There was no tea/coffee maker, the bathroom was extremely small and the room very ordinary (although clean). Even its main attraction, location in the centre of the city was somewhat of a drawback because the funicular which connects the city centre to the main railway station creates a noise which is audible from... more

i recently stayed for 2 nights. the hotel is in the heart of the old town and 1 minute walk from the lake, with a funnicular stop literally at your door so in terms of convenience for location it could not be better. However, it is noisy - ie windows have to be closed for any peace an even with... more

Pluses: pretty clean, very close to the cable car that drops right from the train station, very well-located to the town centre and the lake, location looks very pretty (in the middle of a quasi-medieval town square). Staff speaks moderate English, as well as Italian, French and German. Free breakfast. Rooms are pretty spacious. There's a semblance of a gym.... more

We also stayed here as a part of our Comos tour. The hotels location couldn't be better, but that was the extent of the positives. The staff is VERY rude and our room was terribly noisy. The rooms are small and the bathrooms have no elbow room. Very difficult to get any rest here. The breakfast was not to be... more