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All 42 Lugano hotels

Hotel Walter au Lac

3.0 of 5 Hotel   |   Piazza Rezzonico 7, Lugano 6900, Switzerland
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Hotel Walter au Lac
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77%
Ranked #19 of 42 hotels in Lugano
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 31, 2013
Norm D Ballarat, Victoria, Australia
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168 people have reviewed this hotel

Traveler rating
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    78
    37
    6
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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There are newer reviews for Hotel Walter au Lac
See the most recent reviews
Ballarat, Victoria, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 31, 2013

Staying on the lake is a must for Lugano, also puts you in the prime downtown shopping area. The Hotel has its roots in the hey day of Lugano's tourist era from 100 years ago. The Hotel hold much of this era's charm and old photographs show it as it really was. Staff made this 3 night stay relaxing and... More

Was this review helpful? Yes
walteraulac, Directeur général at Hotel Walter au Lac, responded to this review

Dear Guest Thank you very much for your visit. We are happy that you enjoyed your stay in our house. We are looking forward to your next visit! More

Goondiwindi
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 30, 2013

Hotel Walter au Lac is situated on the lake and central to everything. The rooms are very clean and well kept. The staff were very friendly and helpful, especially Sylvia on the front desk and breakfast is served in the dining room overlooking the lake. Some rooms in the hotel have a small balcony, ours did not. We would always... More

Was this review helpful? Yes
walteraulac, Directeur général at Hotel Walter au Lac, responded to this review

Dear guest, Thank you for your praise. Please ask for a room with balcony on your next visit. We are looking forward to your next visit. More

Adana
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 28, 2013

The rooms were clean and the location is excellent. Breakfast was good enough. You get what you paid for. We stayed in A room with balcony with the lake view. We enjoyed the excellent lake view from our room's balcony.

Was this review helpful? Yes
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest. Thank you for your visit in our hotel. We are happy that you enjoyed your stay in our house. It is our wish that our guests feel as part of a big family. We hope to see you soon again. More

Maryland
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 22, 2013

I stayed in this hotel for several days in July. Overall, this was a very pleasant hotel to stay in, and I would definitely go back. The hotel staff were very friendly, welcoming, and accommodating. The hotel itself is very clean and well-kept. My room (and I think every other room in the hotel) had a small balcony overlooking the... More

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walteraulac, Directeur général at Hotel Walter au Lac, responded to this review

Dear guest, We thank you for your kind review. It’s a pleasure to read that you would like us to be ranked as a 5 star hotel. We wish to remind you, however, that we are a 3 star hotel. We serve Continental breakfast with cold buffet at will, with cold meats and cheese, 10 different types of bread, jam-tart,... More

Adelong
Top Contributor
54 reviews 54 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 9, 2013

Checked in to Hotel Walter following a train ride from Milan, a quick funicular & walk. Checkin was smooth & the staff very helpful. Our room was fantastic with great views of the lake. We had the penthouse with 2 bedrooms & 2 modern bathrooms. Unfortunately the weather didn't allow us to make full use of the very large balcony.... More

Was this review helpful? Yes 2
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear Guest Thank you very much for your visit. We are happy that you enjoyed your stay in our house. We are waiting for your next visit! More

Berlin, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2013

Completely enjoyed my stay here! The view was unbeatable ... and having breakfast on the balcony overlooking the beautiful lake was fantastic. The room was very clean and comfortable. The staff was nice, professional and helpful. Overall, this hotel was than worth the very reasonable cost of the room.

Was this review helpful? Yes
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest. Thank you for your praise. Although we can’t take credit for the wheather or the scenery, we like to look after our guests and are happy that you fully enjoyed your visit to Lugano. We hope to see you again soon. More

Ashford, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 30, 2013

Stayed at the hotel last week with my wife. Overall we were happy with the hotel: staff were friendly and very helpful (we had bicycles which were stored in the basement - thank you!). The room was quiet, but we were disappointed to have been given a room underneath the rooftop jaccuzi which went into self-clean mode at 5:00am and... More

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Pittsburgh, Pennsylvania
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 24, 2013

Polite and professional staff, rooms are small but comfortable bed makes for a great nights sleep. The main reason is the location in front of Lake Lugano, I was on the fifth floor and the view was incredible and made what we paid for the room well worth it.

Was this review helpful? Yes
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear Guest, Thank you for our visit in our hotel. Its’ always a pleasure to hear that our guests are well in our hotel. We hope to see you soon. More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed April 22, 2013

Overall, a decent option. View is fantastic and so is the location. Rooms and bathrooms are average size. our room had a balcony and the view of the lake is fantastic. Car park arrangement is available with Hotel International about 200 m away.

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London
Top Contributor
112 reviews 112 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 16, 2013 via mobile

One of the best mid priced hotels in Lugano, have stayed many times, recent refurb with new lift makes it clean and pleasant stay. The position had great views of the lake, road can be a bit noisy but all-in-all has to a safe bet. The only improvement would be the breakfast, has really not changed, could do with a... More

Was this review helpful? Yes 1
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear Guest Thank you very much for your visit. We are happy that you enjoyed your stay in our house. It will be helpful for us to know, what you want to change for the breakfast. We serve a rich cold buffet. We look forward to your next visit with your wishes for the breakfast. More

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Additional Information about Hotel Walter au Lac

Address: Piazza Rezzonico 7, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Ticino > Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Walter au Lac 3*
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Also Known As:
Walter Au Lac Lugano
Walter Au Lac Hotel

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