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All 42 Lugano hotels

Hotel Walter au Lac

3.0 of 5 Hotel   |   Piazza Rezzonico 7, Lugano 6900, Switzerland
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Hotel Walter au Lac
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78%
Ranked #20 of 42 hotels in Lugano
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Sandgrounder99 Southport, England
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173 people have reviewed this hotel

Traveler rating
    47
    80
    37
    6
    3
See reviews for
36
67
12
24
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Southport, England
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed in Hotel Walter recently and we were very happy with the Hotel and service. The Hotel was quite small but had pleasant décor throughout. All staff in every department were helpful, efficient and friendly. Breakfast was fairly basic but nice choice of food and drinks in general. Rooms were very clean, quite small but every amenity provided for a... More

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walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest Thank you for your review. We are happy that you enjoyed your stay in our house. For us it is important that our guests feel at home! We look forward to your next visit in Lugano! More

Moscow
1 review
1 of 5 stars Reviewed 1 week ago

We stayed there for two nights. They write that hotel has lake view but please mind that hotel is located on very noisy street, even at night you cant open windows because of the traffic noise. The bedsheets were very worn, feeling like lying on the sand, I couldnt sleep well and asked to change them in the morning. The... More

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walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, thank you for your review. We always accept critique, which help us to be better. You write that the the bed sheets are worn, but when you were in our house you complained the kind of textile. Also you didn’t ask to change them in the morning, but in the evening, after our staff finished to work. The... More

San Francisco, California
Top Contributor
55 reviews 55 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Disclaimer - I have stayed at this hotel many times over decades and love it! I usually opt for 4 star properties, but this 3 star hotel is wonderful and in a perfect location - right on the lake and close to the center of the action in Lugano - the Piazza della Reforma. Rooms are not large, but are... More

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walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear Guest, we thank you for your good commentary. It is very important that our staff is always kind, helpful and friendly with our guests: guests’ satisfaction is our challenge. We take this occasion to inform you and all the other guests that since 4th August 2014 the funicular is be out of order for revision until year 2016: to... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had ordered a room with a balcony overlooking Lake Lugano - and what a view. The room was clean and spacious but the view was simply stunning. The hotel is well located to walk along the lakeside attractions and the old city. It is advisable to use the furnicular to reach the hotel from the rwailway station because of... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I were so glad to find this hotel during our winter road trip. It was just a quick decision to stay overnigh in Lugano. The room looked fresh and the beddings were soft. The hotel receptionists were also kind and easy to talk to. The breakfast was really a good one. What we loved most was the... More

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Toronto, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a great view of the lake and the street activity. Also had a small balcony to enjoy. I found the room charming, cozy and comfortable. It had everything I needed and was what I expected for a boutique hotel.

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Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is our 2nd time here because of (i) room with lake view (ii) Coop and Nassa wealking street is at the back of the hotel, Piezza Reconzino (ii) 2 boat piers in front. Do not expect a cozy room, just a clean standard room with air-con, electric kettle for hot water, fridge and window or balcony facing the lake;... More

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walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, Thank you for your good review. We are happy to hear that you are for the 2nd time guest in our house. This winter we renewed all the rooms on the 1st and 2nd floor; next winter we will renew the rooms on the 3rd floor. This room are the category “executive” and are modern rooms. We look... More

Dubai
2 reviews
5 of 5 stars Reviewed June 27, 2014 via mobile

Perfect location perfect view from the balcony. I would stay there again. Its next to boat location city centre square and is of better price compared to others. Clean rooms and great views The staff is also very nice the breakfast great. There is a jacuzzi on roof but was on maintenance when we went

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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed May 9, 2014

The view from room to the lake was really magnificent. The room was quite small, but otherwise OK. Breakfast was quite basic, but nothing to complain for. Wifi worked decently for the most of the time.

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walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest Thank you for your recension. We have different room types.If you desire a bigger room, please ask the next time for an executive room. We serve Continental breakfast with cold buffet at will, with cold meats and cheese, 10 different types of bread, homemade jam, fruit, fresh fruit salad, cereals, yoghurt, hard-boiled and soft-boiled eggs. As drinks we... More

Perth, Australia
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 5, 2014

We were in room 47 which was right in the centre above the main entrance to the hotel and has the most amazing view of the lake and surrounds. Our room was clean and tidy. The bathroom was new, lovely hot shower and amenities provided. Breakfast was on the first floor, with plenty of choices. Location was perfect. Would stay... More

Was this review helpful? Yes 2
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, thank you for your recension. We are happy that you enjoyed your stay in our house. We look forward to your next visit More

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Additional Information about Hotel Walter au Lac

Address: Piazza Rezzonico 7, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Ticino > Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Walter au Lac 3*
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Also Known As:
Walter Au Lac Lugano
Walter Au Lac Hotel

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