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Hotel Walter au Lac

Piazza Rezzonico 7, Lugano 6900, Switzerland
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Hotel Walter au Lac
Best prices for: 1 room 1 guest
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Ranked #21 of 41 Hotels in Lugano
A recent review
5 of 5 stars reviewed 3 days ago
yyz_12 Toronto, Canada
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184 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a very good hotel overlooking the lake. This is a full service hotel with restaurants, spa, etc. The view of the lake from the balcony of our hotel room was great while sipping on a bottle of wine. Thre are lake cruises available as well rental paddle boats if you are interested. There is lots of high end... More 

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Rome, Lazio, Italy
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 18, 2014

For a hotel that's been operating since 1888 the hotel is well updated and clean. The staff was friendly and helpful. The hotel is situated in the center of Lugano on the waterfront and close to everything. Some rooms have balconies overlooking the lake with beautiful views of the mountains.Breakfast is included with the room rate and offers an international... More 

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Sydney, Australia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 12, 2014

Great views from this hotel if you a choose waterfront. The location is great, walking distance to everything. The room was ok we had a balcony which was lovely to watch the sun set over the lake. the hotel waterfront rooms do not have the afternoon sun shining on them which is a bonus. The bathroom large and clean. The... More 

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Jakarta, Indonesia
Top Contributor
50 reviews 50 reviews
28 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 20, 2014

We stayed here 1 night on our way down south to Italy. The best thing for us was the location of the hotel. It is located right in front of the lake, and behind the hotel is already the city centre. On top of that, bus stop also located right in front of the hotel, and it is a short... More 

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Hørsholm, Denmark
Top Contributor
54 reviews 54 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 28, 2014

Hotel Walter au Lac is not very luxurious, but it is indeed very charming. The interior looks like it has not been change much for many, many years. The breakfast room looks like it haven't been chanced sine before the war. The rooms are however renovated with fine bathrooms. The rooms are really very small.

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walteraulac, Proprietario at Hotel Walter au Lac, responded to this review

Dear Guest, we thank you for your opinion. Our hotel is an historical building of 126 years old and it still conserve the original architecture as we think this is the charm of Hotel Walter au Lac. We are very well located, in the city center and at walking distance from everywhere. All our rooms are facing the lake: we... More 

Hobart, Australia
Top Contributor
99 reviews 99 reviews
77 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed October 25, 2014

A brief one night stay sadly. Checked in late afternoon, but able to enjoy the view over the lake, albeit briefly until departure next morning. The single room had a narrow, but firm bed, but it was exceptionally well fitted out and bright. The TV worked as well as having a good working condition air con. The Wifi worked with... More 

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walteraulac, Proprietario at Hotel Walter au Lac, responded to this review

Dear guest. Thank you for your visit in our hotel. We are happy that you enjoyed your stay in our house. It is our wish that our guests feel as part of a big family. We hope to see you soon again. More 

Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 14, 2014

Hotel Walter is right in the heart of Lugano. On the waterfront, near the main square and near the shopping area. Get a room with a view of the lake. The rooms are very quiet even though there is noise outside. The breakfasts have lots of fresh fruit and coffee and eggs are to order. The rooms are small, the... More 

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walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, Thank you for your good review! We are happy that you had a good stay in our hotel and our nice city. We have executive big rooms and a Junior Suite on the 5th floor and all our rooms have lake view, so all our guests can admire the wonderful panorama of the lake of Lugano. We are... More 

Southport, England
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed August 17, 2014

Stayed in Hotel Walter recently and we were very happy with the Hotel and service. The Hotel was quite small but had pleasant décor throughout. All staff in every department were helpful, efficient and friendly. Breakfast was fairly basic but nice choice of food and drinks in general. Rooms were very clean, quite small but every amenity provided for a... More 

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walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest Thank you for your review. We are happy that you enjoyed your stay in our house. For us it is important that our guests feel at home! We look forward to your next visit in Lugano! More 

Moscow
2 reviews
1 of 5 stars Reviewed August 14, 2014

We stayed there for two nights. They write that hotel has lake view but please mind that hotel is located on very noisy street, even at night you cant open windows because of the traffic noise. The bedsheets were very worn, feeling like lying on the sand, I couldnt sleep well and asked to change them in the morning. The... More 

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walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, thank you for your review. We always accept critique, which help us to be better. You write that the the bed sheets are worn, but when you were in our house you complained the kind of textile. Also you didn’t ask to change them in the morning, but in the evening, after our staff finished to work. The... More 

San Francisco, California
Top Contributor
72 reviews 72 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 13, 2014

Disclaimer - I have stayed at this hotel many times over decades and love it! I usually opt for 4 star properties, but this 3 star hotel is wonderful and in a perfect location - right on the lake and close to the center of the action in Lugano - the Piazza della Reforma. Rooms are not large, but are... More 

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walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear Guest, we thank you for your good commentary. It is very important that our staff is always kind, helpful and friendly with our guests: guests’ satisfaction is our challenge. We take this occasion to inform you and all the other guests that since 4th August 2014 the funicular is be out of order for revision until year 2016: to... More 

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