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Villa Sassa Hotel, Residence & Spa

#14 of 43 Hotels in Lugano
Certificate of Excellence
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Via Tesserete 10, Lugano 6900, Switzerland
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Villa Sassa Hotel, Residence & Spa
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242 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (66)
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There are newer reviews for Villa Sassa Hotel, Residence & Spa
See the most recent reviews
Muensingen, Switzerland
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 4, 2014

The executive rooms are quite big, with a separate living room. Depending on which side of the buildingl, very nice view on the lake or towards the hills. Descriptions of rooms in the prospect didn't promise too much. Nice, sunny breakfast room and great breakfast buffet. Very friendly and helpful staff! Fitness room is big and very well equiped. You... More 

Was this review helpful? Yes
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear sonja060, Thank you for your appreciated feedback and for the time taken to post it on Tripadvisor. We are delighted to read that you spent a lovely time with us and that our staff has been able to help and take care of you during your stay. We look forward to welcoming you back on a future visit to... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

Excellent hotel. Great spa. Wonderful restaurant . Location is a bit far from lake but view is spectacular from balcony. Staff very nice. All and all I couldn't ask for more. It has a homey/villa style to it rather then the normal hotel stay. I definitely would come back if I have the chance. Although the weather was rainy and... More 

Was this review helpful? Yes
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Rose L, Thank you very much for your appreciated feedback regarding your stay at Villa Sassa Hotel, Residence & Spa. It is a pleasure to read that you enjoyed your stay with us. Yes, the lake is not so close to the hotel, but if you do not want to walk, we offer a transfer from and to the... More 

Reno, Nevada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

My friends and I rented an apartmenti at Villa Sassa for 3 nights in early October. We were not impressed with the staff at check in as no information was offerred regarding the hotel, location or how we might occupy our time while waiting for the room to be ready. Our impression changed when we arrived at the apartment which... More 

Was this review helpful? Yes 1
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Travelbuddies1310, Thank you for your feedback and for having taken the time to write a comment on TripAdvisor. It is very important for us to receive feedback from our guests in order to improve our services and product constantly. Please rest assured that your remarks will be taken into consideration. We hope to have the pleasure to welcoming you... More 

perth
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 3, 2014 via mobile

Perched high above Lugano, this resort delivers in terms of lake views, facilities and warm friendly service. We had an Exec Suite and were astounded by the room, especially by European standards. You won't regret your decision to stay at Villa Sassa.

Was this review helpful? Yes
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear rick64Perth, thank you very much for your kind feedback and for having taken the time to write a comment on TripAdvisor. It is very important for us to receive feedback from our guests. We are happy to read that you spent a great time with us. We hope you had a good trip back home and we look forward... More 

San Francisco, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 28, 2014

Lugano is a charming town, with cafes on the lake and shopping areas. When I went for couple of conferences in Europe, i took my wife for a short vacation there. Our friend in Switzerland booked the Villa sassa for us. When we arrived, we found, it was not on the water and my wife was not that happy. Our... More 

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Mark, thank you very much for the time spent to review your stay in Lugano and Villa Sassa Hotel, Residence & Spa on TripAdvisor. Villa Sassa Hotel, Residence & Spa is famous for its view over Lugano, the surrounding mountains and the Lake Lugano, unfortunately the Villa was not build on the lake, but within a short walk you... More 

Florida
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 21, 2014

We stayed 3 nights and had a room with wonderful view of the lake. We arrived by train and had arranged the hotel to pick us up at the station. It would have been a bit of a walk otherwise. Overall the hotel was in good condition, and the staff very helpful and friendly. Breakfast was included and was a... More 

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear SGL1, Thank you very much for your nice and appreciated feedback regarding your stay at Villa Sassa Hotel, Residence & Spa. It is a pleasure to read that you enjoyed your stay with us and thank you for your appreciated comment regarding our friendly and helpful staff. You are right, the way back to the hotel is a bit... More 

Geneva, Switzerland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 13, 2014

Our first hotel in Lugano was Villa Sassa and although it was 4 stars, I think it could be a lot better then it was when we visited! Firstly they put us in a residence apartment, but it was very out-of-hand, we had to walk past the spa and wellness center walk all the way down the corridor to go... More 

Was this review helpful? Yes 2
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Victoria, thank you very much your comment on Tripadvisor.com regarding Villa Sassa Hotel, Residence & Spa. We are very disappointed that we could not reach your expectations and we sincerely hope you accept our apologies. We take your feedback very seriously and will introduce the necessary steps to rectify the problem. Please be assured that our attention is continuously... More 

Minnesota City, Minnesota
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 31, 2014

We spent 4 nights at villa Sassa while attending a conference at the University. Rooms are spacious -- we were upgraded to an apartment so I don't know what the basic rooms are like. I suspect, however, given the quality of the part s of the property that I saw, that the rooms will be very nice. Staff is very... More 

Was this review helpful? Yes
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, thank you for your appreciated feedback on Tripadvisor. We are glad to read that you enjoyed your stay and that you felt comfortable. It is a great satisfaction for us to hear your compliments. We look forward to welcoming you soon again at the Villa Sassa Hotel, Residence & Spa. Best regards from Lugano, VILLA SASSA HOTEL, RESIDENCE... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

We picked this hotel for our stay during a conference. Despite not being in a city centre, the hotel has very good location with an excellent view over the lake, mountains and over the city. There is a number of decent restaurants (but not a lot) within walking distance, the nearest one called "ABC" on via Tesserete does very good... More 

Was this review helpful? Yes 1
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, thank you very much for your kind feedback and for having taken the time to write a comment on TripAdvisor. It is very important for us to receive feedback from our guests in order to improve our service and product constantly. We are happy to read that you spent a great time with us. We hope you had... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 9, 2014

An overnight stay due to a cancelled flight. The reception service was excellent - the young lady could not have been more helpful. My room was lovely. I only wish I could have stayed longer, as I walked around the hotel NAND all areas looked really very very good.

Was this review helpful? Yes 1
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, Thank you very much for your appreciated feedback about our hotel and service. We are very pleased to read that you enjoyed your short stay. We look forward to welcoming you back at Villa Sassa Hotel, Residence & Spa. Best regards, VILLA SASSA HOTEL, RESIDENCE & SPA Member of WorldHotels More 

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