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Villa Sassa Hotel, Residence & Spa

4.0 of 5 Via Tesserete 10, Lugano 6900, Switzerland
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Certificate of Excellence 2014
Villa Sassa Hotel, Residence & Spa
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Villa Sassa Hotel, Residence & Spa
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212 reviews from our community

Traveler rating
    94
    75
    29
    9
    5
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28
84
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50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Villa Sassa Hotel, Residence & Spa
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Geneva, Switzerland
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 13, 2014

Our first hotel in Lugano was Villa Sassa and although it was 4 stars, I think it could be a lot better then it was when we visited! Firstly they put us in a residence apartment, but it was very out-of-hand, we had to walk past the spa and wellness center walk all the way down the corridor to go... More 

Was this review helpful? Yes 2
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Victoria, thank you very much your comment on Tripadvisor.com regarding Villa Sassa Hotel, Residence & Spa. We are very disappointed that we could not reach your expectations and we sincerely hope you accept our apologies. We take your feedback very seriously and will introduce the necessary steps to rectify the problem. Please be assured that our attention is continuously... More 

Minnesota City, Minnesota
Contributor
20 reviews 20 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 31, 2014

We spent 4 nights at villa Sassa while attending a conference at the University. Rooms are spacious -- we were upgraded to an apartment so I don't know what the basic rooms are like. I suspect, however, given the quality of the part s of the property that I saw, that the rooms will be very nice. Staff is very... More 

Was this review helpful? Yes
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, thank you for your appreciated feedback on Tripadvisor. We are glad to read that you enjoyed your stay and that you felt comfortable. It is a great satisfaction for us to hear your compliments. We look forward to welcoming you soon again at the Villa Sassa Hotel, Residence & Spa. Best regards from Lugano, VILLA SASSA HOTEL, RESIDENCE... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

We picked this hotel for our stay during a conference. Despite not being in a city centre, the hotel has very good location with an excellent view over the lake, mountains and over the city. There is a number of decent restaurants (but not a lot) within walking distance, the nearest one called "ABC" on via Tesserete does very good... More 

Was this review helpful? Yes 1
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, thank you very much for your kind feedback and for having taken the time to write a comment on TripAdvisor. It is very important for us to receive feedback from our guests in order to improve our service and product constantly. We are happy to read that you spent a great time with us. We hope you had... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 9, 2014

An overnight stay due to a cancelled flight. The reception service was excellent - the young lady could not have been more helpful. My room was lovely. I only wish I could have stayed longer, as I walked around the hotel NAND all areas looked really very very good.

Was this review helpful? Yes 1
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, Thank you very much for your appreciated feedback about our hotel and service. We are very pleased to read that you enjoyed your short stay. We look forward to welcoming you back at Villa Sassa Hotel, Residence & Spa. Best regards, VILLA SASSA HOTEL, RESIDENCE & SPA Member of WorldHotels More 

British Columbia, Canada
Top Contributor
221 reviews 221 reviews
72 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed June 29, 2014

Was in Lugano for a conference. Booked a superior room and was upgraded to a two bedroom apartment with views over the lake, a large balcony to take in the morning sun, and balconies off each bedroom. Although not ornate, it was clean, lovely, marble bathrooms, all done with care. Only down side was no air conditioning in the bedroom,... More 

Was this review helpful? Yes
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, Thank you very much for you great feedback on Tripadvisor. We are happy to read that you enjoyed your stay with us and that everything was to your satisfaction. We are very pleased that you chose Villa Sassa Hotel, Residence & Spa for your visit to Lugano, as our hotel does have a great location and amazing view.... More 

Basel, Switzerland
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 17, 2014

We stayed in this hotel for a long weekend in May. Although we booked a standard double room, we got a whole apartment, with 2 bedrooms, kitchen, living room and a private balcony with an amazing view of the city, mountains and the lake - which was of course great! The breakfast buffet is also very good, with a wide... More 

Was this review helpful? Yes
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, thank you very much for your kind feedback and for having taken the time to write a comment on TripAdvisor. It is very important for us to receive feedback from our guests in order to improve our services constantly. We are happy to read that you spent a great time with us and we apologize for the behavior... More 

Switzerland
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 16, 2014

Excellent hotel, beautiful rooms with comfortable beds and outstanding service. Breakfast is sensational. The view is also amazing. It's on the pricey side, but worth it. Try to get a room with a view if you can.

Was this review helpful? Yes
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, thank you for your positive feedback and we are happy to read that you enjoyed your stay with us. We look forward to welcoming you soon again at Villa Sassa Hotel, Residence & Spa. Best regards from Lugano, VILLA SASSA HOTEL, RESIDENCE & SPA Member of WorldHotels More 

Kiev, Ukraine
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 15, 2014

We stayed in this hotel during our trip through south Switzerland. Rooms are big and light, with a spacious balcony and astonishing view on the mountains. Everything is green, stuff is very friendly. Spa is also super. Very delicious breakfasts. I would recommend to have dinner in the restaurant of the hotel and to choose special chief proposition with wine... More 

Was this review helpful? Yes
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, Thank you very much for your nice feedback. We are very glad that you enjoyed your stay at Villa Sassa Hotel, Residence & Spa and it is a pleasure to read that you felt very well during your holiday. We also appreciated your precious comment regarding our restaurant. We look forward to welcoming you soon again at the... More 

Geneva, Switzerland
Top Contributor
101 reviews 101 reviews
98 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed April 3, 2014

We've been there in March. Our suite was big, clean, facing north on the swimming pool, with a big balcony. The view, while not on the lake was nice. We were surprised to have a kitchen in the suite (I don't like that so much, I don't feel being in a hotel). We thought we would at least be able... More 

Was this review helpful? Yes 1
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, thank you very much for your kind feedback and for having taken the time to write a comment on TripAdvisor. It is very important for us to receive feedback from our guests in order to improve our services and products constantly. We are happy to read that you spent a great time with us. We hope you had... More 

Chicago, Illinois
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 31, 2014

I went with a close friend to celebrate her 30th and relax. The suite was 100 times better than the over priced dungeon I paid for in Nice (South of France - review coming) 8 months prior. This one had two bedrooms, a huge marble tiled foyer, large bathroom with tub and seperate shower (although the shower had an awkward... More 

Was this review helpful? Yes 1
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, Thank you very much for your nice feedback. We are very glad that you enjoyed your stay at Villa Sassa Hotel, Residence & Spa and it is a pleasure to read that you felt very well during your holiday. We look forward to welcoming you soon again at Villa Sassa Hotel, Residence & Spa. Best regards from Lugano,... More 

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Additional Information about Villa Sassa Hotel, Residence & Spa

Address: Via Tesserete 10, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Villa Sassa Hotel, Residence & Spa 4*
Number of rooms: 49
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Also Known As:
Hotel Sassa And Residence
Hotel Style:
#5 Luxury Hotel in Lugano
#6 Business Hotel in Lugano

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