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Villa Sassa Hotel, Residence & Spa

4.0 of 5 Via Tesserete 10, Lugano 6900, Switzerland
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Certificate of Excellence 2014
Villa Sassa Hotel, Residence & Spa
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Villa Sassa Hotel, Residence & Spa
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191 reviews from our community

Traveler rating
    84
    68
    27
    8
    4
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28
78
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent hotel. Great spa. Wonderful restaurant . Location is a bit far from lake but view is spectacular from balcony. Staff very nice. All and all I couldn't ask for more. It has a homey/villa style to it rather then the normal hotel stay. I definitely would come back if I have the chance. Although the weather was rainy and... More

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Reno, Nevada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My friends and I rented an apartmenti at Villa Sassa for 3 nights in early October. We were not impressed with the staff at check in as no information was offerred regarding the hotel, location or how we might occupy our time while waiting for the room to be ready. Our impression changed when we arrived at the apartment which... More

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perth
Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perched high above Lugano, this resort delivers in terms of lake views, facilities and warm friendly service. We had an Exec Suite and were astounded by the room, especially by European standards. You won't regret your decision to stay at Villa Sassa.

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear rick64Perth, thank you very much for your kind feedback and for having taken the time to write a comment on TripAdvisor. It is very important for us to receive feedback from our guests. We are happy to read that you spent a great time with us. We hope you had a good trip back home and we look forward... More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lugano is a charming town, with cafes on the lake and shopping areas. When I went for couple of conferences in Europe, i took my wife for a short vacation there. Our friend in Switzerland booked the Villa sassa for us. When we arrived, we found, it was not on the water and my wife was not that happy. Our... More

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Mark, thank you very much for the time spent to review your stay in Lugano and Villa Sassa Hotel, Residence & Spa on TripAdvisor. Villa Sassa Hotel, Residence & Spa is famous for its view over Lugano, the surrounding mountains and the Lake Lugano, unfortunately the Villa was not build on the lake, but within a short walk you... More

Florida
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 3 nights and had a room with wonderful view of the lake. We arrived by train and had arranged the hotel to pick us up at the station. It would have been a bit of a walk otherwise. Overall the hotel was in good condition, and the staff very helpful and friendly. Breakfast was included and was a... More

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear SGL1, Thank you very much for your nice and appreciated feedback regarding your stay at Villa Sassa Hotel, Residence & Spa. It is a pleasure to read that you enjoyed your stay with us and thank you for your appreciated comment regarding our friendly and helpful staff. You are right, the way back to the hotel is a bit... More

Geneva, Switzerland
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 13, 2014

Our first hotel in Lugano was Villa Sassa and although it was 4 stars, I think it could be a lot better then it was when we visited! Firstly they put us in a residence apartment, but it was very out-of-hand, we had to walk past the spa and wellness center walk all the way down the corridor to go... More

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Victoria, thank you very much your comment on Tripadvisor.com regarding Villa Sassa Hotel, Residence & Spa. We are very disappointed that we could not reach your expectations and we sincerely hope you accept our apologies. We take your feedback very seriously and will introduce the necessary steps to rectify the problem. Please be assured that our attention is continuously... More

Minnesota City, Minnesota
Contributor
20 reviews 20 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 31, 2014

We spent 4 nights at villa Sassa while attending a conference at the University. Rooms are spacious -- we were upgraded to an apartment so I don't know what the basic rooms are like. I suspect, however, given the quality of the part s of the property that I saw, that the rooms will be very nice. Staff is very... More

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, thank you for your appreciated feedback on Tripadvisor. We are glad to read that you enjoyed your stay and that you felt comfortable. It is a great satisfaction for us to hear your compliments. We look forward to welcoming you soon again at the Villa Sassa Hotel, Residence & Spa. Best regards from Lugano, VILLA SASSA HOTEL, RESIDENCE... More

1 review
5 of 5 stars Reviewed July 14, 2014

We picked this hotel for our stay during a conference. Despite not being in a city centre, the hotel has very good location with an excellent view over the lake, mountains and over the city. There is a number of decent restaurants (but not a lot) within walking distance, the nearest one called "ABC" on via Tesserete does very good... More

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, thank you very much for your kind feedback and for having taken the time to write a comment on TripAdvisor. It is very important for us to receive feedback from our guests in order to improve our service and product constantly. We are happy to read that you spent a great time with us. We hope you had... More

Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2014

An overnight stay due to a cancelled flight. The reception service was excellent - the young lady could not have been more helpful. My room was lovely. I only wish I could have stayed longer, as I walked around the hotel NAND all areas looked really very very good.

Was this review helpful? Yes 1
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, Thank you very much for your appreciated feedback about our hotel and service. We are very pleased to read that you enjoyed your short stay. We look forward to welcoming you back at Villa Sassa Hotel, Residence & Spa. Best regards, VILLA SASSA HOTEL, RESIDENCE & SPA Member of WorldHotels More

British Columbia, Canada
Top Contributor
210 reviews 210 reviews
68 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed June 29, 2014

Was in Lugano for a conference. Booked a superior room and was upgraded to a two bedroom apartment with views over the lake, a large balcony to take in the morning sun, and balconies off each bedroom. Although not ornate, it was clean, lovely, marble bathrooms, all done with care. Only down side was no air conditioning in the bedroom,... More

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, Thank you very much for you great feedback on Tripadvisor. We are happy to read that you enjoyed your stay with us and that everything was to your satisfaction. We are very pleased that you chose Villa Sassa Hotel, Residence & Spa for your visit to Lugano, as our hotel does have a great location and amazing view.... More

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Additional Information about Villa Sassa Hotel, Residence & Spa

Address: Via Tesserete 10, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Villa Sassa Hotel, Residence & Spa 4*
Number of rooms: 49
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Also Known As:
Hotel Sassa And Residence

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