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Villa Sassa Hotel, Residence & Spa

#9 of 41 Hotels in Lugano
Certificate of Excellence
4.0 of 5
Via Tesserete 10, Lugano 6900, Switzerland
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Best prices for: 1 room 1 guest
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Villa Sassa Hotel, Residence & Spa
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Villa Sassa Hotel, Residence & Spa
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225 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lausanne, Switzerland
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It has been a long time since my wife and I had not enjoyed that level of service and quality of living in a hotel! Villa Sassa was amazing, the personel is so helpful and nice. The room had a fantastic view and the comfort was one of the best we experienced in a long time. In our opinion Villa... More 

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switzerland
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We took bus from the main train station, stops right in front just 3 stops later. Happy to receive a free upgrade to a huge 2-bedroom residence apartment on the 5th floor. Very spacious with windows facing the lake/mountains and skylights letting in a lot of light. Perhaps would be warm in summer but it was perfect in March! Was... More 

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Switzerland
Top Contributor
61 reviews 61 reviews
43 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 12, 2015

Located on a small ridge above lugano this hotel is in close distance to the main train station. There is plenty of parking space and access by car is easy. Staff is very friendly and efficient. The rooms are great, lots of space, clean and very nicely furbished. Because of its location sleep quality is excellent without any noise from... More 

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Tessalgroup M, Direttore at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Guest, Thank you very much for your appreciated feedback about your recent stay at Villa Sassa Hotel, Residence & Spa. We are extremely happy that you enjoyed your stay with us and it is a pleasure to read your compliments about the hotel and our services. Thank you again and we look forward to welcoming you soon back at... More 

Abu Dhabi, United Arab Emirates
Top Contributor
218 reviews 218 reviews
56 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed January 27, 2015

Villa Sassa is a charming little hotel with an amazing view over the lake and mountains of Lugano. The breakfast was very nice and you are seated so that you have this fantastic view overlooking the lake and the mountains and the city. Very magical. The rooms are big and spacious and wi-fi works very well. They have a nice... More 

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear JeLundgren, Thank you very much for taking the time writing a feedback about your recent stay at Villa Sassa Hotel, Residence & Spa. We are very delighted you enjoyed our fantastic view as well as the hotel facilities. We look forward to welcoming you again at Villa Sassa Hotel, Residence & Spa. Sascha Marx General Manager Villa Sassa Hotel,... More 

Lucerne, Switzerland
1 review
5 of 5 stars Reviewed January 22, 2015

We experiences a very successful customer event with approx. 80 people at the Villa Sassa. Even short notice changes have been handled professional and supportive. The infrastructure is moderne, good techincal support, great accustics for seminars. The staff is flexible and helpful and took care of our requests. Food and beverages were on time and excellent. Our customers enjoyed the... More 

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Evelyne, Thank you for your appreciated feedback about your event here Villa Sassa Hotel, Resort & Spa and for the time taken to post it on Tripadvisor. We are extremely happy that we were able to match with your expectations and satisfy your requests. Makes us even more happy that you and your customers appreciated our Food and Beverage... More 

1 review
5 of 5 stars Reviewed January 5, 2015

Thanks for these incredible moments. We loved the place and the city was amazing. The service was incredibly nice. There was wonderfull people with wonderfull restaurant the cook was just delicious and we were amazed by the pool and spa. I would like to thank everyone who worked in the Sassa hotel because they were very professionnal and very nice.... More 

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Jessica and Mirco, Thank you very much for your positive and appreciated feedback about Villa Sassa Hotel, Residence & Spa. We are delighted to read that you liked the location, our restaurant, kitchen and spa, and we appreciated your positive comments regarding our service and staff. We are very happy that you fully enjoyed your stay with us. We... More 

Bristol, England, United Kingdom
Top Contributor
58 reviews 58 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 6, 2014

Went there with a work party, and will most defintely book there should we visit Lugano outside work. Staff were friednly and helpful Apartments are massive and comfortable. Swimming pool spa and facilities A+++ Food was good and close to town centre.. 5 mins walk

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Andrew C, Thank you for your appreciated feedback and for the time taken to post it on Tripadvisor. We are glad to read that you enjoyed the work party in Villa Sassa Hotel, Residence & Spa. We hope to have the pleasure to welcoming you again for a stay. Best regards, Sascha Marx General Manager VILLA SASSA HOTEL, RESIDENCE... More 

Muensingen, Switzerland
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 4, 2014

The executive rooms are quite big, with a separate living room. Depending on which side of the buildingl, very nice view on the lake or towards the hills. Descriptions of rooms in the prospect didn't promise too much. Nice, sunny breakfast room and great breakfast buffet. Very friendly and helpful staff! Fitness room is big and very well equiped. You... More 

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear sonja060, Thank you for your appreciated feedback and for the time taken to post it on Tripadvisor. We are delighted to read that you spent a lovely time with us and that our staff has been able to help and take care of you during your stay. We look forward to welcoming you back on a future visit to... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

Excellent hotel. Great spa. Wonderful restaurant . Location is a bit far from lake but view is spectacular from balcony. Staff very nice. All and all I couldn't ask for more. It has a homey/villa style to it rather then the normal hotel stay. I definitely would come back if I have the chance. Although the weather was rainy and... More 

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Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Rose L, Thank you very much for your appreciated feedback regarding your stay at Villa Sassa Hotel, Residence & Spa. It is a pleasure to read that you enjoyed your stay with us. Yes, the lake is not so close to the hotel, but if you do not want to walk, we offer a transfer from and to the... More 

Reno, Nevada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

My friends and I rented an apartmenti at Villa Sassa for 3 nights in early October. We were not impressed with the staff at check in as no information was offerred regarding the hotel, location or how we might occupy our time while waiting for the room to be ready. Our impression changed when we arrived at the apartment which... More 

Was this review helpful? Yes 1
Tessalgroup M, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review

Dear Travelbuddies1310, Thank you for your feedback and for having taken the time to write a comment on TripAdvisor. It is very important for us to receive feedback from our guests in order to improve our services and product constantly. Please rest assured that your remarks will be taken into consideration. We hope to have the pleasure to welcoming you... More 

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