We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Pestalozzi Lugano

2.0 of 5
Hotel website
Piazza Indipendenza 9 | 6901 Lugano, Lugano 6901, Switzerland
Offers & Announcements
10% off room rate
Hotel Pestalozzi Lugano
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #23 of 41 Hotels in Lugano
A recent review
3 of 5 stars Reviewed April 12, 2015
Rogerio3008 Melbourne, Australia
Write a Review

196 reviews from our community

Traveler rating
    48
    91
    46
    7
    4
See reviews for
19
66
29
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (40)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (31)
All months
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 12, 2015 via mobile

When looking for an overnight hotel in Lugano, the central location of this hotel, a block away from the lake and a few blocks from the old town appealed. The hotel is indeed well located, the reception staff is very friendly and helpful, and the room, despite being shoe-box size, was very clean, something important to me. I was on... More 

Was this review helpful? Yes
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

Dear Mr Rogerio3008, Thank you for your assessment of our Hotel Pestalozzi Lugano. I rejoice about your good evaluation on our staff and the cleanliness of the rooms. We are very sorry for the breakfast didn't meet your expectations. Whenever you have special wishes or you miss something: Our staff will organise this for you gladly. I hope to welcome... More 

Madrid
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 7, 2015

We enjoyed our stay in Lugano thanks to the good location of the hotel, near the center and in a quiet area, next to the Parco Civico, however, we thought that the price was a bit expensive to have a bathroom included in our room. At the same time, we thought that the breakfast was not very complete, there was... More 

Was this review helpful? Yes
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

Buongiorno Vanessa N, Thank you for your feedback about your stay at Hotel Pestalozzi in Lugano. I am, however, naturally disappointed to read that the breakfast and the room did not live up to your expectations. Warm food as scrambled eggs, ham or bacon can be requested any time.We do have different type of mattress and pillows, as the memory... More 

Bluffton, South Carolina
Top Contributor
92 reviews 92 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 8, 2015

WE enjoyed our stay at this hotel. We were attracted by the good reviews. We took the Bus, sorry forgotten number, from train station to hotel. Easy and quick. The hotel staff were very friendly and the location was excellent. the Breakfast was very good. Our problem with the hotel was our room we stayed on third floor, it was... More 

Was this review helpful? Yes 2
Hotel_Pestalozzi, Manager at Hotel Pestalozzi Lugano, responded to this review

Dear HapyGuy7, thank you for your review. We are glad that you enjoyed your stay and appreciate the praise for our team and the breakfast. We feel sorry that the assigned room didn't meet your expectations. The room 44 you had is a special room - 100 % accessible for persons in a wheelchair. That is why there is no... More 

Nashville, Tennessee
Contributor
14 reviews 14 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 30, 2014

Great central location, very easy to find, and parking was convenient. Desk staff was very helpful, breakfast quite good. We stayed one night on the way to Italy but would love to go back to Lugano and would stay here again.

Was this review helpful? Yes 1
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review
Google Translation

Buongiorno SGB63, wow, danke für Ihren netten Worten! Schön zu lesen, da alles perfekt war und dass Ihnen das Hotel... More 

Hong Kong, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 25, 2014

The title tells everything. Bus #2 brings you directly from Lugano station to the door of the hotel within 10 mins. 5 mins walk from lakeside, also 5 mins from main attractions in city center. Friendly staff, good breakfast, good wifi. Good value as Lugano is a part of Suisse.

Was this review helpful? Yes 1
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review
Google Translation

Lieber SeanM Danke für Ihre Bewertung! Genau wie Sie es beschrieben haben: Sie gelangen praktisch zu Fuss in wenigen Minuten... More 

Manchester, United Kingdom
Top Contributor
75 reviews 75 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 26, 2014

Overall, it was clean, did the job as place to sleep and the staff were ok. However, there was a problem with the shutters banging like hell on earth stopping me sleep for 2 nights. On the first night I rang the desk and was told there was nothing that could be done. On the next day, I managed to... More 

Was this review helpful? Yes 1
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

Dear NightWorld, Thank you very much for your feedback. I apology for what happened during your stay: As I remember we had a few very windy nights in October and I’m sorry that our night porter couldn’t resolve immediately the problem with the banging shutters. Our location in the center of Lugano is great if you want to visit our... More 

Chelsea, VT
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 12, 2014

The hotel is well located; a 5 minute walk to the lake front. Cenral to restaurants and shopping. Our room was small but definitly adequate. The staff at the front desk was very friendly and helpful. If you are travelling by rail, there is very easy access to the hotel from the rail station. Take the Funi-Bus from the station... More 

Was this review helpful? Yes
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

Dear steve G, thank you so much for this wonderful review. I will pass on your praise to my staff. They will be happy to know, that they where able to feel you welcome with us and our traditional Hotel in the centre of lugano. We would love to welcome you again. I’m sure, there is a lot more to... More 

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 8, 2014

Staff at the restaurant and front desk are very friendly. Hotel is located near the lake. Wifi speed is surprisingly good. Room was not big but was renovated and looked better than in some of the tripadvisor photos.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

Buongiorno DongYan, thank your for your explanations and for a very important hint. We just changed the pictures here on tripadvisor, cause as you already implied, we renvoated our room categorie COMFORT ROOM. Warm colours and all the comfort you may need during a City Trip. Even if it's for a business stay or a holiday. Our Hotel is located... More 

Oslo
Top Contributor
64 reviews 64 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 1, 2014

We visited a conference in Lugano - right across the street in the conference center. So locationwise excellent. Room was nice, elevator fast. Breakfast is decent. Staff at the restaurant very friendly. (No alcohol served at lunchtime.) In general staff very helpful and friendly.

Was this review helpful? Yes 1
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

Dear Laurens S, thank you for your kind review and this nice title! I’m glad to read, that we were able to offer you a pleasant business stay with us. We would love to welcome you back with us, during your next business trip or just for for a nice, cosy and relaxing stay with us in Lugano. HOTEL PESTALOZZI... More 

Alicante, Spain
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2014

We are a family of 3 and spent 2 nights in an air-conditioned, ensuite room with a balcony and view to the lake. The hotel is perfectly located, very close to the touristic places, congress centre, Parco Civico, etc.. and yet we had a very quiet stay. We were lucky enough to park in one of the few slots the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

Dear Jesus S, thank you for you kind and detailed review. It was a pleasure to read, that you and your kids enjoyed your stay so much. We are happy, when we were able to fulfill your expectations and wishes. In particular it is nice to read, that we could create a special moment on the balcony for you. Why... More 

Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Room/suite (7)
Viewed
View from room (4)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (5)
Viewed
Dining (4)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities