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Hotel Pestalozzi Lugano

2.0 of 5
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Piazza Indipendenza 9 | 6901 Lugano, Lugano 6901, Switzerland
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Hotel Pestalozzi Lugano
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251 Reviews from our TripAdvisor Community

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Nicosia, Cyprus
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 28, 2015

The hotel is ideally situated in Lugano. Very close to the centre, shopping, the piazza, casino and easily accessible. Parking was not a problem, there are a few spaces right outside the hotel, but also public parking is available in the extreme case hotel's parking is full (most tourists visit lugano by public transportation anyway). Booked a comfort room, which... More 

Helpful?
Thank Antonia_cy24
Hotel_Pestalozzi, Direttore at Hotel Pestalozzi Lugano, responded to this review

Dear Antonia_cy24, We are very happy to hear that you appreciated so much your stay during Christmas at the Hotel Pestalozzi Lugano. Especially during these holidays we do our best that our clients feel at home and benefit of our particular Christmas traditions as our homemade cookies!! We hope to see you soon again in Lugano - perhaps in spring... More 

Dania Beach, Florida, United States
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed October 27, 2015

When we booked, we debated between so many places, and the price on this one was right, reviews were great. We verified as well! The hotel is wonderful, staff is super friendly, every question is answered with a smile and a map.. or good advice. We took the room with the shared bathroom, first time ever. Was fantastic, never saw... More 

Helpful?
Thank Orit B
Hotel_Pestalozzi, Direttore at Hotel Pestalozzi Lugano, responded to this review

Buongiorno Orit B, Thank you so much for your great review! I'm so glad to know that you and your family had a pleasant stay at the Hotel Pestalozzi Lugano and that you liked every aspect of our offers, from the breakfast to the room. We look forward to welcome you soon again! Say hello to your family! Have a... More 

Zenica, Bosnia and Herzegovina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 1, 2015

Hotel Pestalozzi is one very good hotel. It is located on very good spot and everything is near. I have spent 7 days in this hotel and I can say that I am more than thankfull for the service that I get. If I want to review all segments I can say that I have one bad roome which was... More 

Helpful?
Thank MirzaOZe
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

DearMirzaOZe Thank you so much for your excellent review! I'm delight to read that you had a nice stay at Hotel Lugano Pestalozzi. I will pass your words to my staff, they will be absolutely happy! I'm just a little bit confused regarding your room, what a pity that you didn't tell us that you didn't like it: I'm sure... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 25, 2015

Being aware of the high fees charged by Booking, Expedia & co, I booked my room directly on the hotel website. After several error messages (i.e. The booking could not be completed, please try again), I finally book my room. However, upon check in, the person in charge affirms that I booked 3 rooms and that I must be charged... More 

Helpful?
Thank David S
Hotel_Pestalozzi, General Manager at Hotel Pestalozzi Lugano, responded to this review

Dear David S, Thanks for your elaborate, albeit not very suitable review about your recent stay here at Hotel Pestalozzi. We're proud of our outstanding record not only on TripAdvisor, but also with our recurrent guests who return time after time for our first-rate service, rooms and amenities. Thus stated, far from us to disregard the issue you have raised... More 

San Francisco, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 24, 2015

Great location within a short walk to the waterfront, city attractions and restaurants. Friendly customer service. The rooms are a little small, specially the bathroom. I overall recommend it for a short stay.

Helpful?
1 Thank Didelc82
Hotel_Pestalozzi, General Manager at Hotel Pestalozzi Lugano, responded to this review

Dear Didelc82, thank you for taking your time to rate your recent stay here at our Hotel Pestalozzi. We are glad to hear that you had a pleasant stay and that you have enjoyed our central location only a few steps away from the lake and the city center of Lugano. We are looking for to welcome you back, maybe... More 

Oxford, United Kingdom
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 22, 2015

We recently stayed for five nights and had a very pleasant time. Locations is fantastic, 2 minutes from the lakeside and beautiful park (with a great spot to swim in the lake). The room had everything you need, spacious high ceilings, I needed to do some work and there was a great table/desk for this and wifi excellent. Everywhere is... More 

Helpful?
1 Thank H C
Hotel_Pestalozzi, General Manager at Hotel Pestalozzi Lugano, responded to this review

Buongiorno dear H C, First of all a big thank you for writing us such a wonderful feedback. We are so happy that you had a pleasant and completely satisfying stay here at the beautiful Lago di Lugano. It's great to hear how much you enjoyed your stay with us... from the service provided by our friendly staff members to... More 

Lausanne, Switzerland
Level Contributor
143 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed August 17, 2015

In a perfect spot, this beautifully-presented hotel is the perfect place to base yourself in Lugano. Comfortable and spotlessly clean rooms, a very generous breakfast offering, and extremly friendly (and multi-lingual!) staff add to the experience.

Helpful?
1 Thank LausMac13
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

Dear LausMac, it’s such a pleasure reading your comment, thank you! It’s fantastic to know that you enjoyed our rich breakfast buffet and that you liked our comfortable rooms and the location in the heart of Lugano. I look forward to welcome you again. Manuela Fadani, Direttrice More 

Somerset West, South Africa
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 10, 2015

The Pestalozzi Hotel is run by the enthusiastic and friendly Manuela. it is easy to find from the train staion and centrally located .The bus stops at the hotel. The lagoon, traffic free old town and beautiful shops are at its doorstep. The new llift has recently been installed and the rooms are neat and clean. The breakfast is good... More 

Helpful?
2 Thank Olga L
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

Buongiorno dear Olga L, Thank you for taking the time to write your feedback regarding your recent stay at Hotel Pestalozzi Lugano. I´m so happy to know that you really enjoyed the location in the centre of Lugano and our breakfast! I’m looking forward to welcome you soon again and wish you a great summer! Manuela Fadani, Direttrice More 

Arlington, Washington
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 22, 2015

Nice enough hotel. Very friendly staff, good location (a quick bus ride from the train station - very close to the downtown area restaurants and lake). Shared bathroom, clean rooms and comfortable. Definitely very good value for the price.

Helpful?
Thank Cali A
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

Buongiorno dear Cali. Thank you very much for giving us a feedback about your recent stay here at the beautiful city of Lugano. We are happy that you had a pleasant stay and that you enjoyed the central city location. We are glad, that we were able to provide a very good price and service value to you and we... More 

Bern, Switzerland
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 12, 2015 via mobile

Hotel Pestalozzi is a nice hotel located in the center of Lugano close to the lake. Friendly staff and good breakfast. Nothing fancy but you get everything you need. Book directly on their website or call for a cheaper price.

Helpful?
2 Thank Cristina G
Hotel_Pestalozzi, Geschäftsführer at Hotel Pestalozzi Lugano, responded to this review

Dear Cristina G Thank you for reviewing your recent stay at Hotel Pestalozzi Lugano. It was a pleasure hosting you on your recent visit to Lake Lugano. It´s great to hear how much you enjoved your stay with us... from the service provided by our friendly staff members, to the breakfast. We look forward to your return - hopefully it... More 

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