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All 42 Lugano hotels

Hotel Splendide Royal

5.0 of 5 Hotel   |   Riva Caccia 7, Lugano 6900, Switzerland
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Ranked #3 of 42 hotels in Lugano
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
lovetotravelAtlanta Atlanta
  • Reviews (269)
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269 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lake facing room at Hotel Splendide Royal which provided nice lake views. The room was beautiful, the hotel was air conditioned. The bathroom had a wonderful shower, nice bath products. There was no coffee maker in the room, however, we did have a small refrigerator, safe, and complimentary water. There was only 1 English speaking TV channel... More

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splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, Thank you very much for your nice comments. We are glad you have liked the room’s decor and have enjoyed the comfortable shower. It surprises us that there was only one English speaking channel on the TV, as normally there are several British, American and International TV channels in English. We have asked our technicians to verify our... More

Jerusalem, Israel
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the opportunity to stay at the Splendide Royal a few years ago and I must say, the hotel was a bit run down and not the top notch you would expect in a hotel of that category, he definitively needed a revamp and new blood ! Well, congratulations to the Manager in charge because he turned the hotel... More

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Warwickshire, England
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently spent six nights at this hotel and had a room in the newer part of the hotel which had a balcony with lake view. The room was very comfortable and quiet. Its about a 15 minute walk to the main square,shopping area and restaurants. The Paradisio boat dock is only 5 minutes away where all the boat trips... More

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Al Khor, Qatar
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was really a nice and comfortable stay. First you will notice you are in the Italian section from the way the staff treat you; friendly and smiling at all times and ready to serve you with pleasure. I didn’t get a room with a lake view but I saw one and the view was beyond imagination, so book a... More

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Antwerp, Belgium
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very friendly and courteous staff, breakfast variety and quality is excellent but the main downside of this hotel are the outdated rooms: you need to move bedside tables to plug an ipad, electricity plugs are outdated, no English channels nor cable offerings... if you want to get away from it all this may be a good destination but for a... More

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Mumbai (Bombay), India
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 3, 2014

we stayed here during our holidays in may 2014. has a good location but the pricing is on a higher side. also rooms are not renovated / refurbished. was happy with their services and particularly their breakfast was the best we have had ever !

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 23, 2014

Royal service in hotel rightly named "Splendid Royal." Lugano is a piece of heaven, and the hotel service quality is like no other. We stayed in room 311 in the Victorian building of the hotel. The view was okay but the service quality and the care was overwhelming. The room was wonderful all around. The concierge were so helpful and... More

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Steamboat Springs, Colorado
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 1, 2014

This hotel is fantastic. The location in Lugano is beautiful. The view of the lake is breathtaking and the rooms are top notch. From the decor to the service this hotel is one of the best hotels I have ever visited. They definitely know how to spoil you. We loved the staff- it was sad to leave them. I am... More

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Seattle, Washington, United States
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 27, 2014

I was directed to Hotel Splendide Royal by a colleague. The hotel is a classic lakeside property with views and charm. The staff was very helpful; special requests were handled efficiently and warmly. Although I might not choose this type hotel for personal travel, I found it to be a comfortable spot for my Lugano business visit. The room was... More

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Rio de Janeiro, RJ
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 28, 2014

The Splendide Royal in Lugano was really a wonderful find. My husband and I, years ago, passing by Lugano, saw this hotel but did not stay in it at the time. Last february, visiting Lugano again, we decided to stay at the Splendide for a couple of days. It was a wise decision. The hotel has two wings side by... More

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Additional Information about Hotel Splendide Royal

Address: Riva Caccia 7, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Lugano
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Splendide Royal 5*
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Also Known As:
Splendide Royal Hotel
Splendide Royal Lugano

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Hotel & grounds (19)
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Pool/beach area (1)
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Room/suite (6)
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Other (5)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#2 Family Hotel in Lugano #2 Business Hotel in Lugano #3 Luxury Hotel in Lugano #3 Romantic Hotel in Lugano
Hotel Class
Official Description (provided by the hotel)
Housed inside an iconic Belle Epoque palace, the Splendide Royal is a refined hotel with a familiar atmosphere where 19th Century's grace blends with international contemporary flair. A state-of-the-art personilized service is provided by well trained and skilled staff, who quietly ensures the guests a pampering of local experience, through courtesy, dedication and attention to detail. Its tradition of hospitality, attentions and fine dining is valued by royal families, celebrities and famous artists since its opening in 1887. ... more   less 
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