The hotel has an excellent location Lugano, 10 mins from the city center. The rooms on the lake have an great view (it is very much worth upgrading to the lake view rooms). We stayed in the new (executive) wing, which is priced a little lower than the main building, but I find it to be more appealing. The lake... more

Beautiful view but incredible amount of traffic on the street which runs along the front of the hotel. Although terrace is inviting, because of traffic and fumes one cannot enjoy it. Service was exceptional until a bus load of tourists arrived from Brazil. We stayed four nights but as soon as the tourists arrived we were forgotten. Pool area needs... more

In August this hotel is extremely expensive. In August, when a heatwave is crushing europe, this hotel has air conditioning, a floating platform on Lake Lugano courtesty of its partner Hotel Eden, and a swimming pool protected from the blazing sun . The floating platform has a bar, restaruant service and the most cozy deck chairs I have ever had... more

While the room was nothing special, it had everything we needed plus a wonderful balcony overlooking the lake (new section). Staff are phenominal and couldn't do enought, especially those in the Restaurant. Expensive internet access. more

Probably the sixth time I have stayed at this hotel and each stay is as impressive as the last. Doorman, front desk, bar and restaurant staff are great in every area, generally speak at least 4 languages and can not fault them. Location superb on the lake and picture perfect 10 minutes walk into the town centre. Rooms in the... more

Beautifully situated along the promenade across from the lake, you have a choice between the late 19th Cent original hotel or the new wing but both are decorated in a formal, 19th Century style and share a sumptuous lobby and elegant restaurants and breakfast room with outdoor terrace; within easy walking distance of "town"......about ten to fifteen minutes to the... more

Having hesitated between staying here and Villa Castagnola, I settled for the Splendide Royal (mainly because Villa Castagnola costs about twice the price). Make sure you book a room in the old wing, as those in the new wing will lack much of the character. Low and shoulder season prices average around USD 300 per night, which is acceptable for... more

The Splendide Royal is located lakefront, and a short drive from downtown. The traffic in front of the hotel can get hectic during rush hours, but calms down quickly after dark. The room I stayed in was located on the first floor, with a large terrace overlooking the lake. The room is huge by European or American standard, and the... more

We are frequent travelers to top hotels. So if you are looking for a great hotel in or near Lugano, where the service is great and where you will be treated like a guest, well this is it. Their concierge "Guiuseppe" so very helpful and he helped us to enjoy our time there. He even got our car washed. Get... more