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Hotel Splendide Royal

#3 of 41 Hotels in Lugano
Certificate of Excellence
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Riva Caccia 7, Lugano 6900, Switzerland
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Hotel Splendide Royal
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Hotel Splendide Royal
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317 reviews from our community

Traveler rating
    211
    81
    15
    5
    5
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50
134
11
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Beijing, China
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 17, 2015

Having stayed at a number of "The Leading Hotels of the World" for work, I now avoid them as too often the quality of service and amenities doesn't live up to the architecture. Fortunately that is not true of this Lugano representative of the Roberto Naldi group. The service is attentive, warm and efficient. The rooms (those we saw and... More 

Was this review helpful? Yes 1
Top Contributor
85 reviews 85 reviews
11 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed December 30, 2014

Spent a week here over Christmas. The service was excellent from reception, concierge and restaurant staff. Any requests we had were never a problem be it booking a restaurant, arranging transport or posting letters for us We ate a couple of times in the restaurant and enjoyed good food and service including accommodating our request for a late lunch on... More 

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Jakarta, Indonesia
Contributor
16 reviews 16 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 29, 2014

Stayed in one of the beautiful room with breathtaking view, and surrounded by the great staff, who warm and care. We all love everything about the hotel, building, lounge, room, amenities, food, and the people.Absolutely splendid!!!

Was this review helpful? Yes 1
Cleveland, Ohio
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 27, 2014

An absolutely gorgeous hotel with top-notch customer service! We visited this past November - it was our most expensive hotel on our trip, however I feel it was definitely worth it. As soon as you pulled up to the hotel, the doormen were right at your car door to greet you. It was raining when we first arrived and the... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014 via mobile

I was there on a quick business trip and everyone there made me feel special! The food, service, location, view and staff were the best! The room I had was spacious and had everything from a towel warmer, a love seat, and a very comfortable bed. I plan to come back for pleasure and spend a bit more time.

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San Antonio, Texas
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 4, 2014

Beautiful. Great location. Attentive staff. Wonderful rooms. Convenient to most everything in the area. What more could you ask!!! The concierge was very helpful in finding nice restaurants with good food. And if you are ready to spring for something REALLY special...the hotel will rent you an incredible car for the day (check with the hotel)....something like a Maserati!!!

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Sidcup, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 3, 2014

I was lucky enough to stayin this glorious hotel for three nights on business in Lugano. I can honestly say I have never felt so well looked after. The hotel itself is beautiful and the location and consequent views are breathtaking. Breakfast was fantastic and I'm so glad I had the extra time on my final morning to fully enjoy... More 

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Paphos, Cyprus
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 21, 2014

For a very relaxing and exquisite stay in Lugano, there is no other place to go. The Hotel certainly lives up to the Leading Hotel of the World expectations, the staff is attentive but unobtrusive,and the view is to die for. The porter even went into the trouble to find out when my last visit was to the Hotel, even... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 21, 2014

My partner and I are recent guests of this hotel, and we were absolutely blown away by the level of service in this hotel. I have been lucky enough in my life to stay at some wonderful places in many countries, but the attention to detail and foresight of our needs exhibited by the staff (including but not limited to... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 19, 2014

Beautiful hotel with one of the best service we have ever received - from all members of the staff! We stayed in the Deluxe Palace room with a view of lake Ceresio. Free WiFi and breakfast was plentiful. They even left colour pencils and a toy for my 5 year old on his bed. Such a lovely touch. Booked through... More 

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