We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Splendide Royal

#3 of 41 Hotels in Lugano
Certificate of Excellence
Hotel website
Riva Caccia 7, Lugano 6900, Switzerland
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hotel Splendide Royal
Professional photos View all
Browse nearby
Hotel Splendide Royal
Write a Review

332 reviews from our community

Traveler rating
    225
    81
    16
    5
    5
See reviews for
51
143
11
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (332)
  • Mar-May only
    (85)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (77)
All months
Mississauga, Canada.
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed our stay at the Hotel Splendide on the shores of lake Lugano. OurStay was greatly enhanced thanks to my Leading Hotels of the World membership. HOtel in the grand old style, great views of the lake from the bedroom, wonderful professional, friendly and efficient service. Excellent restaurant with great service and food. The swiis really know how to runn... More 

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

My husband I and I went for our honeymoon. They staff were amazing and even took care of some naughty requirements. Our pet dog, Rocky, was well taken care of too. The hotel manager is incredible and also so sensitive to our situation. My hubby is a dwarf and this has proven to be an issue in other hotels but... More 

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have received an upgrade to the lake view room upon the check-in. The rooms are very spacious, well equipped. Breakfast was very nice. Concierge was very helpful. Overall, very pleasant experience. We have got a free shuttle mini-van to the station. Do not change money at the hotel- the rate is quite bad.

Was this review helpful? Yes
Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel is great - just a 5 minute walk around the lake to the town centre. The hotel itself is a bit of a contradiction. The original part of the hotel is very grand with period decor, however, the extension lets it down a little as the bedrooms are not as nice. The bedrooms in the... More 

Was this review helpful? Yes
splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, Thank you very much for choosing the Hotel Splendide Royal in occasion of your recent stay in Lugano. It is a pleasure that you have appreciated the hotel’s central and panoramic location, from which you can literally reach any of Lugano’s attractions in a few minutes walk. I was glad to read your positive comments and understand that... More 

Macclesfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 5, 2015

Had a super 2 night stay at this hotel. The staff were very friendly, professional and welcoming and treated us and our children very kindly. The hotel is beautiful, especially the bar area and bed rooms. Lots of lovely toilettries and room service priced reasonably. Thank you for everything.

Was this review helpful? Yes
splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, Thank you for your positive remarks about your recent stay at the Hotel Splendide Royal Lugano. I was delighted to read your review and to learn that you and your family have appreciated Splendide’s personalized and attentive service. Furthermore, I wish to thank you for pointing out the quality of our Etro toiletries, for which we are glad... More 

Tunbridge Wells, United Kingdom
1 review
5 of 5 stars Reviewed April 2, 2015

Wonderful old hotel with classic features but with every modern convenience and fabulous views of the lake. Guests are afforded every luxury and given very personal service during their stay. Within easy walking distance of the old town and all attractions.

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes
splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, First of all I would like to thank you for choosing the Hotel Splendide Royal in occasion of your recent sojourn in Lugano. I was delighted to read your attentive comments and I was gratified to learn that you have denoted our passion for serving our guests. At the Splendide Royal we strive to anticipate our guests’ wishes.... More 

Provincetown MA
Top Contributor
88 reviews 88 reviews
56 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed March 30, 2015

We spent a couple of nights here at the end of February and just loved everything about it. The hotel itself is spectacular as is the staff. We were even picked up at the train station. Our room was in the "new" wing and was large, comfortable and had an incredible view. I chose the new wing as opposed to... More 

Was this review helpful? Yes
splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, Thank you for taking the time to share your experience at the Hotel Splendide Royal Lugano. I was very happy to learn that you have appreciated your stay and the service that we strive to provide. I was also glad that we could meet you and welcome you at Lugano railway station to drive you to the Splendide... More 

Beijing, China
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 17, 2015

Having stayed at a number of "The Leading Hotels of the World" for work, I now avoid them as too often the quality of service and amenities doesn't live up to the architecture. Fortunately that is not true of this Lugano representative of the Roberto Naldi group. The service is attentive, warm and efficient. The rooms (those we saw and... More 

Was this review helpful? Yes 1
Top Contributor
92 reviews 92 reviews
13 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 30, 2014

Spent a week here over Christmas. The service was excellent from reception, concierge and restaurant staff. Any requests we had were never a problem be it booking a restaurant, arranging transport or posting letters for us We ate a couple of times in the restaurant and enjoyed good food and service including accommodating our request for a late lunch on... More 

Was this review helpful? Yes
Jakarta, Indonesia
Contributor
16 reviews 16 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 29, 2014

Stayed in one of the beautiful room with breathtaking view, and surrounded by the great staff, who warm and care. We all love everything about the hotel, building, lounge, room, amenities, food, and the people.Absolutely splendid!!!

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

142 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (108)
Viewed
Room/suite (24)
Viewed
Hotel & grounds (22)
Viewed
Pool/beach area (2)
Viewed
View from room (19)
Viewed
Bathroom (4)
Viewed
Dining (7)
Viewed
4:18
Videos (2)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (14)
Viewed
Dining (5)
Viewed
View from room (1)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities