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All 42 Lugano hotels

Grand Hotel Villa Castagnola

5.0 of 5 Hotel   |   Viale Castagnola 31, Lugano 6906, Switzerland
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Grand Hotel Villa Castagnola
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93%
Ranked #2 of 42 hotels in Lugano
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 23, 2014
holly c New York City, New York
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146 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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There are newer reviews for Grand Hotel Villa Castagnola
See the most recent reviews
New York City, New York
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 23, 2014

My husband and I have been staying at this hotel since before having kids. It hasn't changed all that much; still gorgeous, tranquil, and immaculate. It is one of the rare examples of a fine, classic hotel that pays respect to the past, a renovated noble estate, without coming across as dated. It's a grand hotel in the classic sense.... More

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Gianora, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, We thank you very much for your very positive and detailed comment. We will certainly share your notes among the management and the staff. It is correct; one of our main values is to offer a very personalized service, each room is differently furnished and much attention is given to all single details. We love to make our... More

Moscow, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2014

this lovely hotel has a chic interior, very stylish and very comfortable. the staff are very attentive and friendly. view from the windows of the lake is gorgeous! breakfast is good but could be with a large assortment...

Was this review helpful? Yes 1
Gianora, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, Thank you very much for your comment. We are pleased to hear that you enjoyed the style of our Villa Castagnola and our staff. All rooms of the hotel have terrace and lake/park view which is really unique in Lugano and is so much appreciated from all guests. We look forward to welcoming you back soon! Kind regards,... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 17, 2014

What a fantastic hotel - all you could ask for and more! We travelled from Bellagio to Lugano and after checking Tripadvisor decided to go to this hotel and see what we thought. From the warm reception to the offer of showing us a choice of rooms all with fantastic views, we chose a room overlooking the snow capped Alps... More

Was this review helpful? Yes 1
Gianora, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we thank you very much for your very positive comment. We are always very happy to hear that our guests fully enjoy their stay at our charming Villa. The Grand Hotel Villa Castagnola is a five-star-hotel, with very personalized style and with primary attention to its guests’ wishes and desires. The excellent cuisine of our restaurants offers a... More

London
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 14, 2014

We have just returned from the Grand Villa Castagnola and I am suitably impressed. Arriving at the hotel was very impressive as you wind your way up the little road to the main entrance. We were greeted by Barbara who was efficient and genuinely friendly (which was refreshing as I was half expecting stuffy due to the surroundings). Check in... More

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Gianora, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we thank you very much for your comment. We are glad to read that you liked the style of our beautiful Villa. We are sorry to hear that you were disappointed from our restaurant Le Relais regarding the prices. We have two gastronomic restaurants with 14 and 16 points Gault Millau. This is reflected in our dishes and... More

Sao Paulo, SP
Contributor
13 reviews 13 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 7, 2014

This sort of hotel you think don´t exist any longer. Impeccable service, gracious rooms, chic Mediterranean style, all the little details that make the big difference.. Wonderful breakfast room. Stunning views of the lake. If you can afford these expensive rates, don´t hesitate, that´s the place in Lugano,

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Gianora, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we are more than happy to hear that you had a wonderful experience in our Villa. The Grand Hotel Villa Castagnola is indeed an exclusive place, few minutes from the city center where to enjoy a relaxing and charming atmosphere. We hope to have the pleasure to welcoming you back soon at the Villa Castagnola, perhaps during the... More

Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 28, 2014

The location is excellent, the hotel served us well, Sunday and Monday their signature restaurant and spa is closed(disappointing). I have stayed in a one bedroom suite, it consists of 2 connected deluxe rooms, the rooms are not well maintained. The housekeeping service is very weak. Overall we did enjoy, the garden is beautifull.

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Gianora, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, thank you very much for your comment. We are pleased to hear that you enjoyed our charming hotel and garden. All our 78 rooms are individually styled, therefore next time we can surely find the best suited room for you! We are sorry to hear that you did not have the chance to taste the gourmet cuisine of... More

Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2014

Love the graden, nice & quite hotel, service is excellent, food is great. Massage and the signature restaurant are closed on Sunday & Monday!! The one bedroom suite is fine, although it is 2 connecting room, one is salon and the other is bedroom. The housekeeping is very week and toilet of the suite is not maintained well. All in... More

Was this review helpful? Yes 1
Gianora, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, thank you very much for your comment. We are pleased to hear that you enjoyed our charming hotel and garden. All our 78 rooms are individually styled, therefore next time we can surely find the best suited room for you! We are sorry to hear that you did not have the chance to taste the gourmet cuisine of... More

Cairo, Egypt
1 review
5 of 5 stars Reviewed February 16, 2014

My experience with the hotel started before we even get there.. I received a punctual response from the Concierge to my enquiries as soon as I sent the email. Very warm welcome and great hospitality, we appreciate they nice decoration and amenities we found ready in the suite... As well as the upgrade to a very nice suite on the... More

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Gianora, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Nallam, What a great comment! Thank you! We are always happy to help our guests to organize their travel and stay in Lugano. It is important for us to give our guests and future guests a good impression of what will be their stay. We will of course forward your review to Barbara, to the Restaurant Gallery Arté al... More

Amsterdam, The Netherlands
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 14, 2014

Stayed at Villa Castagnola 2 weeks in a row. Gives you the feeling of becoming part of a familie: Staff very friendly and willing to help out. The restaurant was under construction, but they arranged still a good meal. The alternative is restaurant Arte, a haute cuisine restaurant 'next door', part of the Villa. Will come Back for sure in... More

Was this review helpful? Yes 1
Gianora, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Arie, thank you very much for your nice review! We are more than happy to hear that you had the feeling of being part of the family. Indeed, we did some refreshments in our Restaurant Le Relais during the whole month of February and we are glad to read that you appreciated the cuisine of the Restaurant Galleria Arté... More

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2014

This was an amazing hotel in Lugano. The staff were fantastic and the service outstanding. We had a Junior suite and it was everything that was mentioned on their site and more. We really appreciated all the room that we had as we stayed the last two nights of our Europe tour of over 4 weeks. It was a real... More

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Gianora, Responsabile relazioni pubbliche at Grand Hotel Villa Castagnola, responded to this review

Dear Tricia, we are more than happy to hear that we were able to close your trip in Europe with a memorable stay and thank you very much for your amazing comment! We hope to have the pleasure to welcoming you back soon at the Villa Castagnola and perhaps next time during the summer season? With kind regards, Letizia Gianora... More

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Additional Information about Grand Hotel Villa Castagnola

Address: Viale Castagnola 31, Lugano 6906, Switzerland
Location: Switzerland > Swiss Alps > Ticino > Lugano
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Villa Castagnola 5*
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Also Known As:
Grand Hotel Castagnola
Grand Hotel Lugano

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Lugano #2 Romantic Hotel in Lugano #3 Business Hotel in Lugano
Hotel Class
Official Description (provided by the hotel)
The Grand Hotel Villa Castagnola, member of the “Small Luxury Hotels of the World”, is the only five star superior Hotel in Lugano and enjoys a privileged position inside a large sub-tropical park and with a beautiful view towards the lake. The elegant villa, built in 1860, combines the charm of a former era with the comfort and the care of a modern luxury hotel. The hotel offers 78 rooms, of exceptional charm, individually styled, provided with every modern comfort and with stunning park and/or lake views, balcony, terrace or loggia. All rooms, of which 28 are Junior Suites and Suites, have individual air-conditioning, and provide the most modern comforts. Restaurant Le Relais – 14 points GaultMillau-: In an elegant setting, our Executive Chef Bertogna, suggests a light and innovative Mediterranean cuisine, a balance between colours and delicate flavours that you won’t forget. In season lunch and dinner are served on the outdoor terrace, overlooking the garden and the lake. Restaurant Gallery Arté al Lago -1 Michelin Star, 16 points GaulMillau - :A theme restaurant inside an art gallery. Restaurant renewed and embellished through artworks and sculptures of contemporary artists of international stature who alternate every six months. Right on the shore of the lake, the Restaurant Gallery Arté al Lago offers a magnificent and unique view over the gulf of Lugano. Signature dishes are entirely new and original from our Executive Chef Frank Oerthle. Top notch are the facilities offered for meeting and events: any event assumes a special distinction - a grand banquet or less formal luncheon, business meeting or conference, private party, dinner or wedding up to 120 people. A large and impressive venue is the Sala delle Palme, set to recall an oriental atmosphere with its Indian Rajastan panoplies and Afganistan doors dated XIX century. All our venues are appreciated for the day light and the unique ornamentation and for the unclenching rooms, private sitting-rooms, conference halls of different sizes such as Le Pavillon connected to the park trough the outdoor veranda, La Sala Delle Colonne, Sala Letizia, Sala Carlotta and Sala Ottavia, the Biblioteca and Sala Kwium.Villa Castagnola has a spectacular indoor swimming-pool with panoramic views over the gardens, a Wellness Corner, a Clarins Beauty Corner, a Danilo Hairstyling, a table-tennis room, outdoor hard court tennis fields and a private lake terrace. The Hotel is well connected to Lugano’s railway station and Airport (only 7Km to the Lugano-Agno Airport), and has easy access to the Motorway. ... more   less 
Number of rooms
78

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