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Grand Hotel Villa Castagnola

Travelers' Choice award winner
Hotel website
Viale Castagnola 31, Lugano 6906, Switzerland
1 room 1 adult
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Grand Hotel Villa Castagnola
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280 Reviews from our TripAdvisor Community

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Geneva, Switzerland
Level Contributor
90 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is difficult to add to my previous reviews. For us this Hotel is amongst the best around the world. It has class, is elegant, offers excellent food, service and location. The rooms and particularly the Suits are of unsurpassed quality. Every detail counts. If you want a special experience, treat yourself to a stay at Villa Castagnola. We look... More 

Helpful?
1 Thank Markus S
Cairo, Egypt
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 3, 2016

We had a great time in this hotel. It's really a luxury hotel with fantastic views over the lake & mountains. Everything was just perfect, the staff friendliness, the room, the view, the food .. Thank you very much for making our trip memorable

Helpful?
Thank Safa2211
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We truly appreciate your comment regarding your stay at Villa Castagnola. It is always a pleasure to receive positive feedback. We are pleased to see that you have thoroughly enjoyed your stay and the special attentions of our staff, the room, the view and of course the food. It will be a pleasure to share your comments... More 

Dayton, Ohio
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

This hotel is a gem tucked away in a beautiful palm tree garden. The cocktail bar is the same as it was in the 90ies when I visited with my parents..still so classic and elegant. Friendly, attentive staff who remember your name the second time you walk in. Wonderful lake view from the outdoor space while having an 'aperitivo' or... More 

Helpful?
Thank NicOhio
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Esteemed repeater Guest, thank you very much for your time to review your experience at Villa Castagnola on tripadvisor. We thank you for your trust in all those years and we are happy you enjoyed your stay with us as aswell our attentive and professional staff. Looking forward to welcoming you again Best regards from Lugano More 

Istanbul, Turkey
Level Contributor
75 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed November 24, 2015

With Grand Hotel you get what you expect. The hotel has an older style and comfortable luxury. I stayed in a garden level room. The room was big and opened up onto a little terrace which was great for morning coffee. You can't see the view from the garden rooms but it's very quiet. The location is great as well... More 

Helpful?
Thank JLM235
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear esteemed Guest, thank you very much for your time to review your experience at Villa Castagnola on tripadvisor. Villa Castagnola is admired for its tranquil atmosphere, elegance and discreet and friendly service. An enchanting oasis, away from the stresses of modern life and an ideal environment for pleasure, at any time of year. Looking forward to welcoming you again... More 

San Miguel de Allende, Mexico
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed November 24, 2015

We have stayed here the first time in the 90s and loved it then. The Villa has kept its grand style without being pretentious . The updating was done without us noticing a big change and thanks to their know how, the charm of 'old world' cozyness we like so much was kept. We love this place and there is... More 

Helpful?
Thank Barbara L
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear esteemed Reapeter Guests, thank you very much for your beautiful words, and the time to review your stay on tripadvisor. For us is very important to keep the Villa stay, and create a very familiar athomosphere for our guests. The Villa is 130 years old but very young at Heart. We are looking forward to welcoming you soon again.... More 

Zug, Switzerland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 3, 2015

Since many years the hotel is known to be THE ADRESS to reside in Lugano and this for many reasons. At the lake front, separated from the main road by a beautiful park, the hotel is a harbor of tranquility and discreet luxury, a short stroll from the busy part of town with many shops and excellent restaurants. The entire... More 

Helpful?
Thank Charme-Travelers
Antonella A, Director of Sales at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post the details of your stay at Grand Hotel Villa Castagnola. I will share your feedback with our team, who I am certain will be encouraged by your lovely comments. We feel very lucky to work for the Villa, all together as a big family. Did you know that dome... More 

Hertford, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 26, 2015 via mobile

We stayed here for 2 nights in October. Is thoroughly recommend it. It's a classic Grand Hotel. Great facilities, fabulous food and, above all, excellent service. The attitude of everyone we met working in the hotel was the thing that made the difference. Really friendly, nothing too much trouble and super organised. The food is outstanding. We had a tasting... More 

Helpful?
Thank Stephen B
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post the details of your stay at Grand Hotel Villa Castagnola. I will share your feedback with our team, who I am certain will be encouraged by your lovely comments. As a member of Small Luxury Hotels of The World , the hotel continuously strives to meet your needs and... More 

Tavistock, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 26, 2015

Stayed here many times in 80s & 90s but not since until Sept when we returned for 4 nights for a nostalgic visit. As good as we remembered? No - it is better. For example the 4th floor (where we have always roomed) balconies have been extended outwards and a further lift (all glass enclosed) has been installed. The service,... More 

Helpful?
Thank davjan2015
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued repeater guests, We truly appreciate your comment regarding your stay at Villa Castagnola. It is always a pleasure to receive positive feedback. We are pleased to see that you have thoroughly enjoyed your stay and the special attentions of our staff, and that you could see the changes at Villa...that is 130 years old but always young at... More 

Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 1, 2015

The art is in making the guest feel welcome, making the guest feel he/she can relax, addressing them by name, going that extra mile and at Villa Castagnola, they do. Lovely stay, and overall whatever we wanted was done with a smile, and without hesitation. Well done.

Helpful?
Thank Yogesh D
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We truly appreciate your comment regarding your stay at Villa Castagnola. It is always a pleasure to receive positive feedback. We are pleased to see that you have thoroughly enjoyed your stay and the special attentions of our staff. It will be a pleasure to share your comments with them, and I am certain they will be... More 

Parkland, Florida
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 26, 2015

On a second visit to Lugano, I can only be thankful for such a nice place. The hotel is beautiful, elegant and friendly. The staff is very nice and professional, and the rooms are very comfortable. The bar is cozy and inviting. Breakfast complete and delightful. We are planning another stay and longer at there.

Helpful?
Thank DeniseC2576
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We truly appreciate your comment regarding your stay at Villa Castagnola. It is always a pleasure to receive positive feedback. We are pleased to see that you have thoroughly enjoyed your stay and the special attentions of our staff. It will be a pleasure to share your comments with them, and I am certain they will be... More 

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