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Grand Hotel Villa Castagnola

5.0 of 5 Viale Castagnola 31, Lugano 6906, Switzerland
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Certificate of Excellence 2014
Grand Hotel Villa Castagnola
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Grand Hotel Villa Castagnola
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176 reviews from our community

Traveler rating
    140
    25
    6
    5
    0
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24
84
5
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Montreal, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Our two days’ stay at the Grand Hotel Villa Castagnola, end of October, was like being in a dream. What a wonderful place! Everything was perfect: reception by a very friendly and competent staff, a beautiful room overlooking the lake, tennis in the garden, a modern and bright swimming pool, tugged artfully away below the terrace opening to the enchanting... More

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Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we thank you very much for your wonderful comment. We are more than pleased to read that you fully enjoyed your stay at Villa Castagnola and that you appreciated our staff’s courtesy and professionalism. Indeed we have a privileged position inside a sub-tropical garden, which makes the atmosphere even more magical. We are also happy that you liked... More

East Amherst NY
Top Contributor
66 reviews 66 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

THIS IS A WINDERFUL HOTEL WITH AMAZING SERVICE.We had a room with lake view and balcony.The property is very nice and well cared for.The breakfast buffet is very good high quality and just about anything you want if you can eat that much.The only remark I have is the concierge staff which was not consistent .There was one concierge who... More

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Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, many thanks for your beautiful comment. We are very happy that you had a positive and regenerating experience at Villa Castagnola. We are also glad that you appreciated the attentiveness of our staff. As you remarked, we like to take good care of our guests and satisfy every wish and desire. We look forward to welcome you back... More

Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We absolutely loved this hotel. The staff is amazing, and will take care of anything and everything for you! Don't miss the "beach" across the street through the private access. Room service on the balcony at night, felt like we were in our own private hotel. Can't be beat!

Was this review helpful? Yes 1
Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, thank you for your wonderful comment. We are very happy to read that you fully enjoyed Villa Castagnola. Indeed as you remarked, we like to take good care of our guests, trying to satisfy every need and wish. The private lido at the lake is a very special and unique part of our offer and is much appreciated... More

Aspen, Colorado
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I found this hotel and its property beautiful with Old World Charm. The staff were all fantastic - very nice and helpful! The view of the lake and the mountains from our room was breathtaking. And the room was very spacious and has two bathrooms, which is such a nice feature. Although I loved the hotel, there were some non-optimum... More

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Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Mrs. Angela, We thank you very much for your positive comment about Grand Hotel Villa Castagnola. We are really pleased to read that you liked the privileged position of our hotel and that you appreciated the attentiveness and courtesy of our staff. Our guest’s well-being and satisfaction is the most important thing for us. Nevertheless we are very sorry... More

Scottsdale
Top Contributor
376 reviews 376 reviews
74 hotel reviews
210 helpful votes 210 helpful votes
5 of 5 stars Reviewed September 12, 2014

It's hard to dome up with enough superlatives for this hotel it really is so good. First of all the Location and setting are great right on the lake in a beautiful garden but away from the noise of the town. We had a fabulous suite with lake views. The furnishings and decor were beautiful. Service from check in to... More

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Zorloni, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Peter, Thank you for your beautiful comment. We are truly happy to read such positive comments and that you loved your stay at Villa Castagnola. As you noticed, we do have a very privileged position, inside a sub-tropical garden, just few minutes from the city center. We are very happy that, together with our careful staff, the high quality... More

Point Richmond, California
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 11, 2014

I can't think of a single thing that wasn't perfectly lovely in this hotel. They have thought of everything, it's impressive. OK it's not cheap, but you get a mountain of value for your money. All the staff were friendly and helpful, honestly our stay was a delight from start to finish. Do not miss a lakeside meal at the... More

Was this review helpful? Yes 1
Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, Thank you for your very nice comment about Villa Castagnola. We are delighted to know that you had a wonderful stay at our hotel and that you have captured the essence of our house and appreciated the attentiveness of our staff. As you mentioned, Villa Castagnola is in a very special and enchanting location, surrounded by its sub-tropical... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 9, 2014

Next time I would prefer to stay the lake view room, which must have the excellent view.

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Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we thank you for you comment. It is a pleasure to read that you enjoyed your stay at Grand Hotel Villa Castagnola. As you mentioned we are specially located inside a sub-tropical park few minutes from Lugano city center. All rooms have spectacular view over the garden and/or the lake. For your next stay it will be a... More

New York City, New York
Top Contributor
68 reviews 68 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 29, 2014

Spent 3 nights in this hotel and sitting on our huge balcony with incredible views of Lugano I just never wanted to leave. Our 2 bedroom/2 bathroom/2 balconies suite on the fourth floor was beautiful, simple luxury. We dined on the terrace of Le Relais delicious innovative italian cuisine accompanied by piano was just perfect romance. This is where daily... More

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Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, many thanks for your comment. We are very pleased to read all your rewarding remarks regarding our beautiful Villa Castagnola. As you remarked very well, we like to make our guests’ stays memorable, satisfying every wish and taking care of every detail. Indeed our sub-tropical park is very much appreciated and creates a very special atmosphere making our... More

kuwait
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 26, 2014

We went a trip to Lugano was booked for two nights at this wonderful hotel, which boasts a beautiful and reveals to you Lake Lugano wonderful service was amazing from the first thing that knocked our cars hotel booked suite junier and it was strange that the small pavilion contains two bathrooms perfect add-on a lake view restaurant arti was... More

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Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we thank you for your comment. We are pleased to read that you enjoyed your experience at Grand Hotel Villa Castagnola. The beautiful views towards the lake Lugano and our sub-tropical park makes the location of our property very special. We are also happy to read that you enjoyed the offer and products of our restaurant Arté al... More

Bournemouth
Contributor
20 reviews 20 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 23, 2014 via mobile

Just returned from our third visit to the Grand Hotel Castagnola and it was as good as the first. This hotel is just manificent. It was out wedding anniversary again and this was the hotel where we had our honeymoon. The service, rooms and food are second to done but what is more important is the way everyone makes you... More

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Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, We thank you very much for your beautiful comment. We are happy to read that you had another pleasant stay at our beautiful Villa Castagnola, how to better remember your marriage and celebrate your anniversary? As you remarked very well, we like to make our guests feel special and love to take care of every detail and every... More

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Additional Information about Grand Hotel Villa Castagnola

Address: Viale Castagnola 31, Lugano 6906, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Villa Castagnola 5*
Number of rooms: 78
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Also Known As:
Grand Hotel Castagnola
Grand Hotel Lugano

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