We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Villa Castagnola

5.0 of 5 Viale Castagnola 31, Lugano 6906, Switzerland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Grand Hotel Villa Castagnola
Professional photos View all
Browse nearby
Grand Hotel Villa Castagnola
Write a Review

186 reviews from our community

Traveler rating
    146
    29
    6
    5
    0
See reviews for
25
88
6
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (43)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (30)
All months
Zurich, Switzerland
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grand Hotel Villa Castagnola is ideally located; close to Lake Lugano on the eastern side of the main town of Lugano. The hotel is grand, with beautiful grounds and an impressive entrance area (especially when entering from the rear). The bedrooms are a good size, with all of the usual amenities and most rooms have a balcony with a... More 

Was this review helpful? Yes
Basel, Switzerland
Top Contributor
59 reviews 59 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 23, 2014

If I had started this review upon our arrival at Villa Castagnola, I would have titled it "Fire the Decorator." I get it: It's southern Switzerland and hoteliers want to capture the warmer clime by creating a faux Mediterranean feel. The result: a somewhat saccharin overuse of pastels. Here, the wall to wall carpeting in the dining area and spa... More 

Was this review helpful? Yes 1
Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we thank you very much for having shared your interesting and useful comments about Villa Castagnola. We understand your point of view about the decorations during the first days of your stay. In fact, we do put a lot of effort into trying to embellish and emphasize the character of the Villa during the festivity season, fully decorating... More 

Tel Aviv, Israel
Top Contributor
65 reviews 65 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 21, 2014

The hotel is beautiful, old fashion but not looking old. Clean and extra large room with a big bathroom. Sleeping quality was amazing. Service was great and always with a happy face. The location is just on the lake. A nice indoor pool but the water temperature not so heated. An amazing quiet room with a great view. We will... More 

Was this review helpful? Yes
Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Vizaim, We thank you very much for your great comment on our Hotel. We are delighted to read that you enjoyed your stay with us and that all our services met your expectations. We took note about your remark regarding the temperature of the swimming pool and we will certainly try to fix the problem as soon as possible.... More 

Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

Our two days’ stay at the Grand Hotel Villa Castagnola, end of October, was like being in a dream. What a wonderful place! Everything was perfect: reception by a very friendly and competent staff, a beautiful room overlooking the lake, tennis in the garden, a modern and bright swimming pool, tugged artfully away below the terrace opening to the enchanting... More 

Was this review helpful? Yes 1
Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we thank you very much for your wonderful comment. We are more than pleased to read that you fully enjoyed your stay at Villa Castagnola and that you appreciated our staff’s courtesy and professionalism. Indeed we have a privileged position inside a sub-tropical garden, which makes the atmosphere even more magical. We are also happy that you liked... More 

East Amherst NY
Top Contributor
70 reviews 70 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 8, 2014

THIS IS A WINDERFUL HOTEL WITH AMAZING SERVICE.We had a room with lake view and balcony.The property is very nice and well cared for.The breakfast buffet is very good high quality and just about anything you want if you can eat that much.The only remark I have is the concierge staff which was not consistent .There was one concierge who... More 

Was this review helpful? Yes
Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, many thanks for your beautiful comment. We are very happy that you had a positive and regenerating experience at Villa Castagnola. We are also glad that you appreciated the attentiveness of our staff. As you remarked, we like to take good care of our guests and satisfy every wish and desire. We look forward to welcome you back... More 

Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

We absolutely loved this hotel. The staff is amazing, and will take care of anything and everything for you! Don't miss the "beach" across the street through the private access. Room service on the balcony at night, felt like we were in our own private hotel. Can't be beat!

Was this review helpful? Yes 1
Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, thank you for your wonderful comment. We are very happy to read that you fully enjoyed Villa Castagnola. Indeed as you remarked, we like to take good care of our guests, trying to satisfy every need and wish. The private lido at the lake is a very special and unique part of our offer and is much appreciated... More 

Aspen, Colorado
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 19, 2014

I found this hotel and its property beautiful with Old World Charm. The staff were all fantastic - very nice and helpful! The view of the lake and the mountains from our room was breathtaking. And the room was very spacious and has two bathrooms, which is such a nice feature. Although I loved the hotel, there were some non-optimum... More 

Was this review helpful? Yes
Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Mrs. Angela, We thank you very much for your positive comment about Grand Hotel Villa Castagnola. We are really pleased to read that you liked the privileged position of our hotel and that you appreciated the attentiveness and courtesy of our staff. Our guest’s well-being and satisfaction is the most important thing for us. Nevertheless we are very sorry... More 

Scottsdale
Top Contributor
379 reviews 379 reviews
74 hotel reviews
228 helpful votes 228 helpful votes
5 of 5 stars Reviewed September 12, 2014

It's hard to dome up with enough superlatives for this hotel it really is so good. First of all the Location and setting are great right on the lake in a beautiful garden but away from the noise of the town. We had a fabulous suite with lake views. The furnishings and decor were beautiful. Service from check in to... More 

Was this review helpful? Yes 1
Zorloni, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Peter, Thank you for your beautiful comment. We are truly happy to read such positive comments and that you loved your stay at Villa Castagnola. As you noticed, we do have a very privileged position, inside a sub-tropical garden, just few minutes from the city center. We are very happy that, together with our careful staff, the high quality... More 

Point Richmond, California
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 11, 2014

I can't think of a single thing that wasn't perfectly lovely in this hotel. They have thought of everything, it's impressive. OK it's not cheap, but you get a mountain of value for your money. All the staff were friendly and helpful, honestly our stay was a delight from start to finish. Do not miss a lakeside meal at the... More 

Was this review helpful? Yes 1
Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, Thank you for your very nice comment about Villa Castagnola. We are delighted to know that you had a wonderful stay at our hotel and that you have captured the essence of our house and appreciated the attentiveness of our staff. As you mentioned, Villa Castagnola is in a very special and enchanting location, surrounded by its sub-tropical... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014

Next time I would prefer to stay the lake view room, which must have the excellent view.

Was this review helpful? Yes
Zorloni, Direttore at Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we thank you for you comment. It is a pleasure to read that you enjoyed your stay at Grand Hotel Villa Castagnola. As you mentioned we are specially located inside a sub-tropical park few minutes from Lugano city center. All rooms have spectacular view over the garden and/or the lake. For your next stay it will be a... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Hotel Villa Castagnola? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Villa Castagnola

Address: Viale Castagnola 31, Lugano 6906, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Villa Castagnola 5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Priceline, Expedia, TripOnline SA and Odigeo so you can book your Grand Hotel Villa Castagnola reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Castagnola
Grand Hotel Lugano
Hotel Style:
#2 Romantic Hotel in Lugano
#2 Luxury Hotel in Lugano
#3 Business Hotel in Lugano

210 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (91)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (23)
Viewed
Dining (7)
Viewed
Pool/beach area (2)
Viewed
View from room (6)
Viewed
Bathroom (3)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (119)
Viewed
Hotel & grounds (27)
Viewed
Pool/beach area (8)
Viewed
Business center/function rooms (6)
Viewed
Dining (20)
Viewed
Room/suite (24)
Viewed
Family/play areas (1)
Viewed
View from room (2)
Viewed
Other (31)
Hotels you might also like...
Check In Check Out
Price Your Stay