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Grand Hotel Villa Castagnola

Travelers' Choice award winner
Viale Castagnola 31, Lugano 6906, Switzerland
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1 room 1 guest
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Grand Hotel Villa Castagnola
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246 Reviews from our TripAdvisor Community

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Traveler rating
    199
    35
    6
    5
    1
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38
115
10
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (246)
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    (63)
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Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

really is like a small paradise hiding in this earth.quite city ,lovely parks and beautiful lake.The hotel residenc was perfect no words to descripe.personal very disponibel and helpful in any time.We stop to eat at the restorant ,was really good and with god test as I wanted.

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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel has rooms with splendid views on the Lugano Lake. We booked a family suite and that is the only thing we do not recommand to do. You end up at a double room in the roof with no balcony (stricly speaking there is a balcony but it is impossible to sit done and overlook the lake). The family... More 

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Grantham, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay here in July. The hotel is set in an idyllic location in beautifully kept gardens which extend almost to the lake. We enjoyed using the private lakeside terrace where we sunbathed and swam in the lake. Our very spacious room was on the top floor facing the lake with amazing views, with a terrace with... More 

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Chatou, France
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent 4 nights in Lugano in July. This is the second time we have stayed at this hotel and it is wonderful. The staff are extremely pleasant and discreet; our room overlooking the lake was large and comfortable, and the amenities are excellent. It is expensive but well worth it. If you are looking for luxury... More 

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Palm Beach, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

An absolutely amazing place to stay. Staff are all very attentive, rooms are lovely with very comfortable beds and working a/c, and the buffet breakfast was superb. Cannot recommend enough. I stayed here for one night in July, but will definitely be returning.

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London, England, United Kingdom
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A superb hotel that is truly Grand in the manner that only the Swiss can carry off apparently effortlessly. The service is superb as are both restaurants. The lakeside lido is well-appointed and an excellent facility. Ensure lake view rooms.

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Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Esteemed Guest, thank you for your comment on Tripadvisor. We are happy to read that you had a great stay at Villa Castagnola. The main aim of the managment and the entire staff is to make our guest feel and home away from home...the Villa as a place where to relax and unwind. We will share with pleasure your... More 

Canton of Geneva, Switzerland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a long weekend with our 2 boys, aged 1 and 4. This place is not cheap, but you get what you pay for in this world and the service was impeccable. The service staff went out of their way to help us keep the kids fed and entertained and Giacomo Bianchi was a star in the... More 

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Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Esteemed Guest, thank you so much for your time to review Grand Hotel Villa Castagnola on tripadvisor. We are very happy to read that you and your family could enjoy your long week end in our beautiful Villa. The entire staff embraces the managment philosophie, where nothing is left to chance, where every guest is considered unique and special.... More 

Brussels
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for 3 nights, on a hot summer. Room was cosy, albeit smallish, airco working fine, in-room dining was great, views were stunning and staff made me feel at home. The hotel is beautifully decorated, has a Majestic park, swimming pool, marina, perfect spot for business or leisure. Thanks!

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Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Esteemed Guest, We thank you very much for your beautiful comment. We are pleased to read that you appreciated the special atmosphere of Villa Castagnola, the charming park and the attentiveness of our staff. As you noticed very well, our hotel enjoys a privileged position, immerged in a subtropical park but just fifteen minutes walking distance from the city... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a very nice stay at Villa Castagnola. What we really liked: 1. The beautiful gardens 2. Breakfast on the terrace 3. The friendly staff 4. The view from the room 5. The cleanliness 6. The free wifi The one little disappointment was the spa mainly because it is not as cute, relaxing and well kept as the rest... More 

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Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Esteemed Guest, We thank you very much for your beautiful comment on Tripadvisor. We are pleased to read that you appreciated the special atmosphere of Villa Castagnola, the charming park and the attentiveness of our staff. Thank you for your comment about the Wellness Corner. We will share your words with the entire Staff, as we are sure your... More 

Lugano, Switzerland
1 review
5 of 5 stars Reviewed July 22, 2015

I had a great visit to Villa Castagnola. Staff is very friendly and perfectly trained. The food is great and the facilities very nice. I can really recommend the hotel, especially to couples who want to enjoy very nice holidays

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Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear Esteemd repeater Guest, Thank you for your great review on tripadvisor, we will share it among the entire staff , as this will give them a further motivation. We are very pleased that you had great time in our Villa, and that we met your expectations. Thank you as well for the recommendation. We are looking forward to welcoming... More 

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