We really enjoyed our time there...having 3 children under 6 is a challenge anywhere we go; however this hotel accommodated us quite well. Large suite with a lake view, no charge for the children to eat (we had half-board), food was delicious. Room was clean and large as was the bathroom. Fun indoor pool, wellness center...will certainly go back next... more

We saw the hotel on internet and chose to call in to get some information. The reservation lady was very nice and explaned that on weekends (off season) there were nice special offers as the sunday roulette - at only 199.- you can get a suite room. (on your risk) Anyway that was what hapened. The room was very nice... more

went to lugano for a weekend. I have been going to Lugano since I am a child and I used to know all parts of it. We went there without a reservation and checked the different options upon arrival. It was rather cold and grey just to underline that a lakeview could not have been totally appreciated. But even in... more

My husband and I wered staying at a nearby hotel. We decided to try their Japanese restaurant, Tsukimi Tei. We were seated in the Italian restaurant since they couldn't find our reservation and we had some translation difficulties, we were then re-seated in the Tsukimi Tei area of the same restaurant. It served Bento Box and such like, the ventilation... more

Hotel is quite pleasant. Squash court - requires serious renovation. Not for serious games. Unfortunately, we were cheated there - we were charged double for our dinners, and there seems to be no way to get our money back. Apparently, it was our resposibility to realise that we may be charged double. We were very angry in the end. more

excellent hotel, excellent staff. the view on the lake was breathtaking. the suite is really big and spacious and you get the feeling that you are in your own home. more

Good rooms and friendly staff. We had a non-smoking suite which gave us plenty of room and had two balconies. It was cleaned regularly and kept tidy for us. Self service breakfast was excellent especialy the freshly cooked omelettes, eggs etc. Buffet style dinner was also very good. Although the hotel is slightly away from the town centre and up... more

We stayed at the Parco Paradiso for 3 nights in June. We had a great room w/ a view and small private patio. Large room, with a nice big bathroom. We used the bar several times and they always had good service and served the restaurant menu. We used the pool and the spa facilites as well. Breakfast was very... more

The hotel is placed in a nice little Lugano suburb up on a hill with a great view of the lake and the city center. The rooms are relatively large, the bathrooms very nice and clean, and the furniture in the room tasteful. We had a good sized balcony wit room for two lying chairs, a table and two chairs.... more