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Ibis Lugano Paradiso

#21 of 43 Hotels in Lugano
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Via Geretta 10A, Lugano 6900, Switzerland
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Ibis Lugano Paradiso
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298 Reviews from our TripAdvisor Community

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Traveler rating
    66
    146
    67
    14
    5
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129
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stow, Ohio
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Okay, staff very helpful, breakfast good. Outside city center but buses right there. No major issues, would go back again. Overall, the Ibis/Novotel group provides clean decent rooms. Not a great fan of the budget overall.

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New York City, New York
1 review
4 of 5 stars Reviewed 3 days ago NEW

It's an Ibis hotel like many others and you get what you pay for, nice and clean. What really made the difference is the staff! Superfriendly reception really multilanguage and accommodating. Wanna be back soon.

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Level Contributor
18 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Best IBIS property I've been to! Nice employees and clean, comfortable rooms! The rooms are somewhat basic, with the standardised IBIS room layout and interior (plastic bathroom units) they use the world over. But In my, so far, 2 stays at this property we always got a clean and quiet room. The beds are comfortable for a few nights and... More 

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Spalding, United Kingdom
Level Contributor
117 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

Modern, clean, good service, good breakfast. Bar facility. Good wi-fi. Ideal location, close to buses, lake boats and funicular to Mt San Salvatore. Nothing too much trouble for staff. Quick check-in/out.

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Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear Ron, Thank you for taking the time to share your overall impressions about your stay at the ibis Lugano Paradiso. Your compliments are very much appreciated. We are delighted to hear that you enjoyed your experience. We hope to have the opportunity to welcome you again in the near future. Best Regards from Ticino, Eva A. More 

Montpellier, France
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I did a lot of ibis, but this one was especially incredible. Very nice staff, big and fresh room. Bed queen size. All was very clean and we had a wonderful view. 10 minutes by walk from the city center of lugano. Thank a lot and hope to come back soon !

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Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Cher Tristan, Thank you so much for sharing your nice comments. It’s a pleasure to hear that you enjoyed your stay with us. We feel so happy when we can donate positive emotions to our staff through our guest’s comments. Our Receptionist and I would like to thank you for appreciating the passion and the motivation that we are putting... More 

Sao Paulo, SP
Level Contributor
16 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This Ibis is very well located in Paradiso. For a 3 days stay and manage the budget was a great choice. But the good surprise was the staff . Very helpful to oriente how to go to different places and close attractions.

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Connecticut
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My apologies in reviewing this hotel so late (visited 9/2014). This hotel had many pluses including it's location to the lake, walking distance to many restaurants & to the train station. You have to be in good shape to pull your luggage up the hillside & stairs to get to the train! The rooms & bathroom are compact but I... More 

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India
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very clean hotel. A few minutes walk to the lake, train and bus stations. The funicular station is very closeby. Refreshingly different in terms of design and colours. Rooms and bathrooms are very small. Limited choice of food. Staff very friendly and helpful.

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Derby, United Kingdom
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We recently stayed here for a night as part of our Italian/Swiss trip. I have stayed in an Ibis before and unfortunately it was probably my least favourite hotel I've stayed in. This one is probably tied for that honour now. Don't get me wrong, there isn't that much wrong with it but it is nothing great for the price... More 

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