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Hotel de la Paix

Hotel website
Via Giuseppe Cattori 18, Lugano 6900, Switzerland
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Hotel de la Paix
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254 Reviews from our TripAdvisor Community

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Traveler rating
  • 58
  • 115
  • 56
  • 20
  • 5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
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Royal Tunbridge Wells, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 18, 2015

We stayed two nights here. Our room was spacious, comfortable and clean, though this hotel is a fair walk from town. Breakfast was very nice, and Lake Lugano which is closeby is lovely. Forget English TV channels here, though they do tell you there are several English speaking ones. The only channels available in English are News ! No Tea... More 

Thank Yvonne S
Raleigh, North Carolina
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 15, 2015

We enjoy our one night at the de la Paix. Location was good (not great--a pretty long walk to the main part of town, too far to walk from the train station). It was lovely and the staff was excellent. Our room was nice and clean--not loud. Breakfast was good. The only problem was the traffic noise every time you... More 

Thank erchurch
Melbourne, Australia
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 8, 2015

Once all the stairs were negotiated from the carpark, we found our room to be very large, comfortable, and with lovely views over the lake. Unfortunately the wifi wasn't a reliable service - most of the time it didn't work. There was a short walk to the lakefront, but the hotel itself was a fair way out of the main... More 

Thank lizzy122015
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 1, 2015

A nice hotel in a decent location which is a short walk from the lake. Breakfast is very good for a hotel in Europe. The restaurant though served the worst and most expensive food we had in the city. Internet was extremely notchy and staff were not too friendly. Ok overall but not that great.

Thank mniee
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 20, 2015

We spent a night at this hotel. The hotel is situated around 200m from the lake and near the station. It has a small but nice outdoor heated pool which unfortunately we could not use at it was raining. We were offered a drink on arrival and their breakfast was reasonable. The room was small and the Wifi signal was... More 

Thank DougGib
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 19, 2015

Booked 2 nights at this hotel as part of our honeymoon, and even mentioned that it was our honeymoon when we booked. We were put in 2 single beds pushed together- with separate bed covers. There was no apology for the mix up and when I mentioned that most honeymooners would surely prefer to spend time in a double bed... More 

3 Thank mrspas
DirezioneDLP, Responsabile relazioni pubbliche at Hotel de la Paix, responded to this review

Dear Mr. Pas, We are sorry for the situation occurred and we do apologize. During your stay you met Miriam, our guest relation, which already clarified the situation with you (after you wrote this review). The fact that the option for a double bed was not selected confused us. The receptionist really tried to change you the room, but the... More 

1 review
1 of 5 stars Reviewed September 18, 2015

Wifi is heavily restricted. Chrome will not work. SSH will not work. I got several SSL certificat errors. If you are a security and privacy aware person you avoid this hotel. Proxying connections via tor works for bypassing those restrictions though.

Thank Keller D
DirezioneDLP, Responsabile relazioni con la clientela at Hotel de la Paix, responded to this review

Dear Mr. Keller, It can be that during your stay there was a temporary problem with the service. We have made a check with the IT company that provide the Wi-fi connection and it is working without any particular restriction for regular internet access. We thank you for reporting the issue and we hope to welcome you again. Best regards More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 14, 2015

Everything in this hotel are great Wonderful location very good service friendly employees there is employee named Maryam .. she is very helper and really she help us alot I recommende this hotel for any one need to visit lugano with a clean and comfortable place The only thing I do not like in this hotel is the restaurant! Thank... More 

Thank Abdulwahab A
Level Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 13, 2015

We only had an overnight stay at this very pleasant hotel just outside the main city area, but near the lakes edge. We received a welcome drink and this was an indication of the pleasant staff services to follow. We had dinner at the hotel and enjoyed a really nice pizza with salad and an excellent beautifully presented desert. The... More 

Thank KandiManPerth
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

We would like to thank you for your excellent comment. The aim of our hotel is to make the client's stay simply amazing and this ambitious goal can be reached through the optimization of the service offered. Professionality, friendliness and attention to every single detail are the key elements of our philosophy. We are pleased that you could enjoy your... More 

Swiss Romand
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 6, 2015

My wife and I spent a wonderful weekend in July at this hotel. All of the hotel staff were extremely friendly and helpful. The room we received was an absolute dream. It was on the 5th floor with a beautiful lake view across the rooftops . The breakfast was taken on the terrace and service from the staff was outstanding.... More 

Thank SwissRomandGeneva
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

It is a great satisfaction for us that you spent an excellent stay at our hotel and that you could enjoy the structure as well as the wonderful city of Lugano. We are sorry that you could not have lunch at our restaurant Al Barilotto, but, as you mentioned in your comment, it is closed for lunch during the weekend.... More 

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Bathroom (6)
Room/suite (22)
Dining (4)
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Hotel & grounds (18)
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Room/suite (4)
Dining (4)
Pool/beach area (1)
Hotel & grounds (2)
Other (6)
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