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Hotel de la Paix

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Via Giuseppe Cattori 18, Lugano 6900, Switzerland
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Hotel de la Paix
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218 Reviews from our TripAdvisor Community

Traveler rating
    48
    98
    51
    18
    3
See reviews for
23
71
12
74
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (218)
  • Mar-May only
    (53)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (30)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

My mom and I shared a room at the Hotel de la Paix in Lugano for two nights and loved it! Our room was on the fifth floor with a balcony looking out towards both Monte San Salvatore to the south of Lugano and to Lake Lugano. The staff speak English, as well as Italian (of course) and German. The... More 

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atlanta
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I spent six days in this solid four star hotel in connection with a conference. Our room was spacious, nicely furnished, relatively quiet, with a balcony to enjoy the view of the lake. The WiFi was free and very good. There was also plenty of free bottled water (still and sparkling) as well as soft drinks. The... More 

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DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

We are honored by all the postive remarks described in your comment and we are delighted that you spent a lovely and agreeable stay at our hotel. Regarding the location, the fact that the structure is not situated directly in the city center guarantees to enjoy a unique landscape and allows to appreciate the quiet, which is almost absent in... More 

delhi
Contributor
15 reviews 15 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My entire experience with the hotel and the staff has been a pleasure. From the booking to check-out, everybody worked with the single dedication of ensuring we have a lovely stay. My heartfelt thanks to the reception team who are very helpful: Alan, Giorgia, Chiara, Andrea, Lorena, Katjuscia and Laura (3 out of you really helped me...:) Its an excellent... More 

Was this review helpful? Yes
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

It is a pleasure for us to receive your excellent comment and for this we would like to thank you!! The attention to the customers and to their individual needs it is a crucial part of our philosophy. Therefore, the fact that you mentioned in your positive remark almost all members of our staff it is an important gratification and... More 

Bevaix, Switzerland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is a very nice place to stay, with nice and clean rooms. Good situated, you can even go to the center by walk (abt 20mn) along the lake. I've been there many times this last 2 monthts for business but I will probably come once for holiday. The staff is friendly and always willing to help you in... More 

Was this review helpful? Yes 1
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

Thank you for your great remark!! We really appreciate that you had a pleasant stay at our hotel and that you chose our structure many times for your business journey. I completely agree with your thought to come to our hotel also for holiday as it will allow to be completely relaxed and to fully enjoy the city of Lugano.... More 

Surat, Gujarat, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visit this hotel on 8th jun 2015. With my wife. I come from Brussels (Belgium), paris , nice , Lucerne , Interlaken swiss. I stay in this all locations hotels but I like to stay much much good only in de la paix Lugano. They start new thing & it's realtion guest counter. Mind blowing idea. I met there... More 

Was this review helpful? Yes 2
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

We are really delighted that our hotel was the best one during your whole trip. We will inform Miriam regarding your positive remarks and your appreciation for her help. For sure she will be really thrilled about it. We hope to welcome you again and to make your next stay even more memorable than the first one! More 

Florida
Top Contributor
53 reviews 53 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel with a short walk to the lake and only a 20 minute walk to the heart of Lugano. The staff is excellent and helpful and the rooms are nicely decorated and feel new. We had a side room but with a decent view of the lake. Also had a small balcony to enjoy the evening... More 

Was this review helpful? Yes
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

The excellence of the quality and of the service is for us an important goal that we try to achieve every single day. Therefore, you can imagine that your comment represents for us a great satisfaction and a further incentive to optimize our offer. You will always be welcome at our hotel!!! More 

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this good hotel which has maintained its good old architecture with modern art! Its near to the city center. I used to walk to the lake very often during my stay. Breakfast is very good. Staffs are very helpful. And the ambience is mesmerizing !! Worthy one and a good 4 star rating!

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DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

Thank you very much for your great comment!! We are pleased that you had an agreable stay and that you could appreciate our structure, staff and service. Regarding the location we gathered several positive remarks concerning the suggestive walk from our hotel to the city center as it allows to enjoy the amazing view of the lake and the mountains,... More 

Calvi, France
Top Contributor
99 reviews 99 reviews
69 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was invited along 90 other guests to attend a conference and dinner at this hotel a few weeks ago, with most people staying overnight. The conference was due to start at 5 p.m. It was not too hard to guess that most guests would arrive between 3 and 4:45 p.m….. As I arrived around 4:00, only two members of... More 

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DirezioneDLP, Responsabile relazioni con la clientela at Hotel de la Paix, responded to this review

Dear Guest, thank you for your review, it is a real pleasure for us to read that you appreciated the large room, the view on the lake and the dinner. Regarding the check-in, our reception is organized with 2 PC station, this is why we have maximum 2 employees together. The fact that one was trainee is because they have... More 

Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 24, 2015

I have stayed at the De la Paix many times. Staff are always friendly. Rooms are newly and nicely decorated. Easy and secure parking. The on-site restaurant - Restorante al Barilloto has very good pizza and a beautiful terrace.

Was this review helpful? Yes
DirezioneDLP, Guest Relations Manager at Hotel de la Paix, responded to this review

Thank you very much for your positive remarks! Our philosophy is focused on identifying and meeting our customers needs. Therefore, we really appreciate your positive observation regarding our staff. Furthermore, we pay attention to every detail trying to make our structure as well as the rooms attractive and cured. Concerning the parking, we must admit that our custumers appreciate the... More 

Bern, Switzerland
Top Contributor
123 reviews 123 reviews
122 hotel reviews
254 helpful votes 254 helpful votes
3 of 5 stars Reviewed May 22, 2015

The positive is: - very nice staff - very large rooms - nice ambiance - food is ok The negative - I had no warm water in the morning - subpar toiletries - outdated rooms, old - not very clean - no 24 hour front desk

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DirezioneDLP, Responsabile relazioni pubbliche at Hotel de la Paix, responded to this review

Dear Guest, thank you very much for sharing your experience on tripadvisor. We really appreciate all the positive aspects you have highlighted! Unfortunately we do not have more details regarding your stay, therefore we are not able to check all the negative points, as we would like to. Regarding the opening time of the front desk, we confirm that it... More 

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