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BEST WESTERN Hotel Bellevue Au Lac

Riva Antonio Caccia 10, Lugano, Lugano 6900, Switzerland
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1 room 1 guest
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BEST WESTERN Hotel Bellevue Au Lac
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103 Reviews from our TripAdvisor Community

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Traveler rating
    35
    35
    21
    6
    6
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16
34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (103)
  • Mar-May only
    (16)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (13)
All months
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights. Great View of mountains and lake from the balcony. Walking distance from shopping and restaurants. Lugano Paradiso is the nearby station but it is generally deserted and we preferred the main station. Good hotel, breakfast and service.

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vantaa, Finland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

Very good place at the lake shore. Bus stops close. Very close to San salvatore mountain top with funicular. Bus nr 1 is going there in front of the hotel. Nice breakfast room and close that in the same floor there is a wall with many pictures from famous guests with original signatures.

Review collected in partnership with Best Western

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Zürich, Switzerland
1 review
5 of 5 stars Reviewed July 18, 2015

Perfect hotel, amazing room with lake view and balconies. All renovated.Very friendly personnel at reception and in the restaurant. Will recommend and come back. Delicious breakfast. Parking available. Really worth it.

Review collected in partnership with Best Western

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Tadworth, United Kingdom
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 16, 2015

Having just toured the Swiss/Italian Lakes, this was by far the best hotel we stayed in. An excellent position on the front, near the boats and a short walk into Town. A £20 taxi ride (!) from the station - no, not far, but far too hot to walk. Impressive reception area with friendly, efficient staff. We arrived early and... More 

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Sydney, Australia
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 2, 2015

My wife and I recently visited this well located hotel. It was our 4th stay here, yet on checking on there was no acknowledgement that we were returning guests, even when we mentioned it. This is odd for a hotel that is recruiting guests for a loyalty programme. Our room was clean and functional. However the bed proved to be... More 

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Vermont
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 8, 2015

Breakfast when we were there was quite good -- typical European buffet. Normal sized rooms for a European hotel (i.e., small by US standards), clean, and fairly appointed. Parking is around the corner if there isn't one of the very few spots available out front. Walking distance to the lakefront bars, cafe's and restaurants. Its own bar is very small,... More 

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Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 27, 2014

We had a lovely stay here over Christmas. Location: Excellent location overlooking the lake. Hotel interior: Overall good impression. Comfortable lobby. Staff: Friendly, courteous, made one feel really welcome. Director of hotel charming gentleman really concerned about the well being of guests. Room: Really comfortable and clean. Spacious room, nice bathroom with plenty of room for cosmetics and shaving things.... More 

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Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 19, 2014

tke location is good, just opposite the lake.most of the rooms are lake view. breakfast is poor. five minutes walk to the city center. the rooms are small. the heater was not working and it was a really cold night in December.

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Jennifer M, Responsabile relazioni con la clientela at BEST WESTERN Hotel Bellevue Au Lac, responded to this review

Dear Elif Y., Thank you for taking your time to review our Best Western Hotel Bellevue au Lac. After reading your comment about the broken heater, we attentively checked it and actually found out that it was instead working well. You might have confused the heating system with the air conditioning one. Instructions about their use are written in every... More 

Accrington, United Kingdom
Level Contributor
83 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed October 14, 2014

The location of the hotel overlooking the lake could not be better, with only the trees along the lakeside road to spoil the vue. The hotel is quite near the main motorway from Zurich or Milan, so easy to get to.

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Jennifer M, Responsabile relazioni con la clientela at BEST WESTERN Hotel Bellevue Au Lac, responded to this review

Dear Russ-the, We thank you a lot for your overall positive review. To all our readers, it is important to note that our interior design, including the rooms, have a classic Belle Époque or modern style and they are carefully renovated every year. However, we understand that our "look and feel" cannot respond to all customer tastes and for this... More 

Rincon de Guayabitos
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 25, 2014

The elevator is small and slow. Our group took forever to use it. Otherwise a great place right on the lake. Seems the rooms with the lake view are suites. Breakfast Buffett was a little disappointing but ok. Rooms were big and wifi in room was free. I would recommend this place. Dave from Vancouver.

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Jennifer M, Responsabile relazioni con la clientela at BEST WESTERN Hotel Bellevue Au Lac, responded to this review

Dear ObiWan101, We thank you for your review and your overall good rating. Unfortunately when it is about a group of more than 30 people, as yours was, it definitely takes some time for everybody to get to the rooms. The elevator can contain up to 4 people with luggage and the speed of it does not depend on us... More 

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