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BEST WESTERN Hotel Bellevue Au Lac

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Riva Antonio Caccia 10, Lugano, Lugano 6900, Switzerland
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BEST WESTERN Hotel Bellevue Au Lac
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BEST WESTERN Hotel Bellevue Au Lac
BEST WESTERN Hotel Bellevue Au Lac
BEST WESTERN Hotel Bellevue Au Lac
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95 reviews from our community

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    34
    19
    6
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vermont
Top Contributor
79 reviews 79 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 8, 2015

Breakfast when we were there was quite good -- typical European buffet. Normal sized rooms for a European hotel (i.e., small by US standards), clean, and fairly appointed. Parking is around the corner if there isn't one of the very few spots available out front. Walking distance to the lakefront bars, cafe's and restaurants. Its own bar is very small,... More 

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Senior Contributor
38 reviews 38 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 27, 2014

We had a lovely stay here over Christmas. Location: Excellent location overlooking the lake. Hotel interior: Overall good impression. Comfortable lobby. Staff: Friendly, courteous, made one feel really welcome. Director of hotel charming gentleman really concerned about the well being of guests. Room: Really comfortable and clean. Spacious room, nice bathroom with plenty of room for cosmetics and shaving things.... More 

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Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 19, 2014

tke location is good, just opposite the lake.most of the rooms are lake view. breakfast is poor. five minutes walk to the city center. the rooms are small. the heater was not working and it was a really cold night in December.

Was this review helpful? Yes 1
Jennifer M, Responsabile relazioni con la clientela at BEST WESTERN Hotel Bellevue Au Lac, responded to this review

Dear Elif Y., Thank you for taking your time to review our Best Western Hotel Bellevue au Lac. After reading your comment about the broken heater, we attentively checked it and actually found out that it was instead working well. You might have confused the heating system with the air conditioning one. Instructions about their use are written in every... More 

Accrington, United Kingdom
Top Contributor
74 reviews 74 reviews
37 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 14, 2014

The location of the hotel overlooking the lake could not be better, with only the trees along the lakeside road to spoil the vue. The hotel is quite near the main motorway from Zurich or Milan, so easy to get to.

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Jennifer M, Responsabile relazioni con la clientela at BEST WESTERN Hotel Bellevue Au Lac, responded to this review

Dear Russ-the, We thank you a lot for your overall positive review. To all our readers, it is important to note that our interior design, including the rooms, have a classic Belle Époque or modern style and they are carefully renovated every year. However, we understand that our "look and feel" cannot respond to all customer tastes and for this... More 

Rincon de Guayabitos
Contributor
20 reviews 20 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 25, 2014

The elevator is small and slow. Our group took forever to use it. Otherwise a great place right on the lake. Seems the rooms with the lake view are suites. Breakfast Buffett was a little disappointing but ok. Rooms were big and wifi in room was free. I would recommend this place. Dave from Vancouver.

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Jennifer M, Responsabile relazioni con la clientela at BEST WESTERN Hotel Bellevue Au Lac, responded to this review

Dear ObiWan101, We thank you for your review and your overall good rating. Unfortunately when it is about a group of more than 30 people, as yours was, it definitely takes some time for everybody to get to the rooms. The elevator can contain up to 4 people with luggage and the speed of it does not depend on us... More 

United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 7, 2014

We stayed here in late June, early July. We had researched the hotel and specifically requested a high room on the corner. We had great views from both small balconies. The room was large, clean and brightly decorated. They had a nice pool but we spent most of the time on or around the lake. The dining room was nice... More 

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Jennifer M, Guest Relations Manager at BEST WESTERN Hotel Bellevue Au Lac, responded to this review

Dear Icetsarina, we are pleased to read that the Hotel Bellevue au Lac could give you a memorable and pleasant stay here in Lugano. We are glad you also liked our spacious and bright Junior Suite on the fifth floor with front and side stunning view on the lake and the surrounding mountains. As you wrote, the hotel has an... More 

Geneva, Switzerland
Top Contributor
102 reviews 102 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 25, 2014

It is hard to believe that the hotel's ranking is not higher. We stayed for 4 nights in an executive room and then changed to a deluxe. Both had a lake view that was stunning. The rooms were nicely decorated with newly renovated bathrooms. Everything looked as if it has been changed and upgraded. The air condition was excellent and... More 

Was this review helpful? Yes 3
Jennifer M, Guest Relations Manager at BEST WESTERN Hotel Bellevue Au Lac, responded to this review

Dear Eva T., We thank you very much for sharing your positive experience with the Tripadvisor’s community and us. We are glad you could enjoy the wonderful view on the Lugano Lake that our rooms offer. We, indeed, recently renovated every room and we are very pleased to read that our efforts have been well noted. Our reception area mirrors... More 

Turriff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 24, 2014

This is a wonderful place in every way, the room was lovely with a stunning view of the lake. Very clean. I think every tv channel in the world was available to view.. Was so nice to tune into local news and soaps! The staff were so friendly and helpful. Free Internet access was available in lobby at any time..... More 

Was this review helpful? Yes 2
Jennifer M, Guest Relations Manager at BEST WESTERN Hotel Bellevue Au Lac, responded to this review

Dear Jacqueline c, We are very pleased to read that you had a fantastic stay here in our Hotel Bellevue au Lac and we thank you very much for your lovely review. Indeed all our rooms are nicely decorated and personalized; as you noticed, they offer a modern flat screen TV with more than 100 channels and, of course, the... More 

Coral Springs, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 23, 2014

The hotel's best feature is its prime location directly across from the lake in this popular resort town, with a spectacular and unobstructed panoramic view. The building itself has an interesting history, which is why the rooms are over-sized by European standards. The hotel has been renovated and modernized. My room had free wi-fi and wired ethernet Internet access. The... More 

Was this review helpful? Yes 1
Jennifer M, Responsabile relazioni con la clientela at BEST WESTERN Hotel Bellevue Au Lac, responded to this review

Dear guest, A big thank you for your lovely review and for sharing with the Tripadvisor community and us the beautiful pictures you took! We are glad to know you did appreciate our quality services and the important and long history that makes the Bellevue au Lac a unique hotel. I shared with our collaborators and front desk staff your... More 

Veracruz, Mexico
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 31, 2014

Spectacular view of the lugano lake and recently renovated rooms are perfect for a tourist or business trip. Just 30 mins walking distance from the downtown, the comute let you enjoy the beauty of the place. At the hotel, the parking is one of their weaks as every place in lugano nevertheless the venue has a very modersn parking system... More 

Was this review helpful? Yes 3
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