Centrally located, this is nice hotel. The rooms are a bit small but clean, and the hotel staff were friendly and most accommodating. You do have to walk quite a ways to the dining room as they have built a tunnel underneath the street which brings you to their second building which accommodates their spa, dining rooms and bar. We... more

There is no way this is a 5*. The views granted are amazing but unless you want to sit in your room all day looking out of the window, its not worth the money. And besides you can pretty much walk out anywhere and get the views of Lugano (which is a great place) Paradiso is also a fair old... more

Pros: - All rooms have a splendid view on the Lugano Lake & the surrounding mountains - Restaurant makes some quality effort Contras: - Tiny (covered) swimming pool Conclusions: Certainly not a 5 star hotel! more

We began a tour with this beautiful city. Fabulous room with a huge balcony overlooking the alps & the lake. Sunrises & sunsets were breathtaking. Lovely & huge room (be sure to book in the lakeside building). Fabulous bathroom & ammenities. Great fruit basket & chocolates in our room upon arrival. Food was very good. Outstanding views from the restaurant,... more

This hotel IS NOT a five star hotel as advertised. It's just OK at best. The decor is straight out of the 'The Spy who shagged me'. I mean, tired is not the word for it. It's a horrible hodge podge of the past 30 years. No lie, the reception area has leopard printed sofas! The air conditioning, if you... more

I spent two nights at the Hotel Eden while traveling with my sister ... It's a nice place, and the staff is welcoming and professional. The room itself was fine, and the hotel amenities were generally good. The location is excellent, and it was great to slip our of my room for a run right along Lake Lugano. The only... more

Like other reviewers, I'm not sure whether this hotel merits a 5 star rating, but it's very nice,and we had an excellent 6 night stay. It's definitely a 5 star location. Beautiful views of the lake, city and surrounding mountains, and only a short walk along the lakeshore to the center of town. The biggest deficiency, as others have noted,... more

This hotel looks impressive on their website and so does the lobby which is well decorated and modern, but they need to take some of the money they spent updating the lobby to update the crappy rooms. The pro is that the hotel has an excellent five star location right across the street from the lake and I believe all... more

A good hotel, a nice location, but the price you pay for it doesn't match the comfort of the room and what the hotel has to offer. It's way too overpriced. The breakfast is too poor for a 5 star hotel. It has 2 kinds of salami, 2 kinds of wursters, cherry tomatoes, 2 kinds of cheese, some eggs, yogurt... more