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All 42 Lugano hotels

Grand Hotel Eden

5.0 of 5 Hotel   |   Riva Paradiso 1, Lugano 6900, Switzerland
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Ranked #12 of 42 hotels in Lugano
A recent review
4 of 5 stars reviewed 3 weeks ago
Noveena S Jakarta, Indonesia
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187 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is excellent very near Paradiso train station but beware of its steep road if you have a heavy baggage. Room average but the view from balcony is amazing. Staff is very helpfull. One to mention is Saul.D ...he is really do more than he has too, answering every question and even give more tips about the place that we... More

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Lovely hotel we booked late as when we got to Lugano as we wanted to stay for longer when we got there!! It’s at the end of the town and it’s a good 20 minute walk to get to the main shops and restaurants but the walk is all along the promenade so is not much of a chore at... More

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Derbyshire UK
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my second visit to this excellent hotel. This hotel occupies two buildings - separated by the busy lakeside road. Reception is in the landside building. The restaurants and bars are in the lakeside building. Linking the two buildings is a spacious corridor, underneath the road. A very Swiss solution. If having a room with an amazing view of... More

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Kiev, Ukraine
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2014

Quite a decent hotel with spacy rooms and friendly service, however i would say "4 and a half stars" rather than 5. The biggest mishap was a very lousy house keeping service in terms of room cleaning - just not proper and not up to quality level (maids also left the doors open after cleaning, two days on a row).... More

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Toledo, OH
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 11, 2014

What a fabulous view from the balcony of our room! It was an extremely comfortable bed and the free breakfast buffet was outstanding with a lovely array of meats, sausages, eggs, fruit and muesli. The only negative was a rather weak air conditioner on a very hot day!

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Dublin, Ireland
2 reviews
5 of 5 stars Reviewed June 3, 2014

All good things about this hotel were mentioned already. I couldn't find any fault actually I was pleasantly surprised with the hotel room and and all facilities in the hotel. The buildings may look a bit ordinary from outside but inside it looks brilliant. I know the decoraction is a matter of taste. Everything was spotless, all staff very professional... More

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Zürich, Zurich, Switzerland
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 2, 2014

We stayed two nights at the Eden--a family of four. It was a last minute booking so we took whatever rooms were available. The Eden is comprised of two buildings--one on the lake that also houses the restaurants, bar and spa. Another building is across the street with reception and additional rooms (the two are connected by an underground passageway).... More

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Lausanne, Switzerland
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 29, 2014

Stayed there 2 nights for business in May. Everything was perfect , did not have any time to enjoy facilities though. Excellent breakfast, free WiFi for multiple devices, and spacious room with balcony and lake view.

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Riyadh, Saudi Arabia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 4, 2014

Me and my wife just checked out yesterday for a 3 night stay. What can I say what a wonderful hotel truly 5 stars The room wow excellent we stayed in a deluxe lake view room. The hotel and service is truly amazing reminds me of the Ritz chain classic well furnished room. I would like to recommend it for... More

Was this review helpful? Yes 4
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2014

We stayed here just after Christmas. We booked a room with a side view of the lake. Our room was located in the second building across the street from the lake. We had a spectacular view of the lake and snow capped mountains from our room and balcony. We were on the 6th floor. The rooms are pretty and comfortable.... More

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Additional Information about Grand Hotel Eden

Address: Riva Paradiso 1, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Ticino > Lugano
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Eden 5*
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Also Known As:
Grand Hotel Lugano

77 photos of this hotel

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Hotel & grounds (11)
Dining (5)
View from room (8)
Room/suite (12)
Pool/beach area (2)
Bathroom (2)
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Dining (4)
Room/suite (9)
Hotel & grounds (7)
Pool/beach area (1)
View from room (1)
Other (11)


Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Spa Hotel in Lugano #7 Luxury Hotel in Lugano #9 Romantic Hotel in Lugano
Hotel Class
Official Description (provided by the hotel)
The Grand Hotel Eden lies on the water front of Lugano Paradiso one of the sunniest spots in the area of Canton Ticino. Modern and charming, the spacious bedrooms provide all the comforts needed to make our guests' stay an unforgettable and relaxing experience.An ideal place for meetings and business trips alike, the Convention Centre is equipped with the latest communication and conference technology, including video conferencing. ... more   less 
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