We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Eden

Riva Paradiso 1, Lugano 6900, Switzerland
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Preferred Hotels.. to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Grand Hotel Eden
View Map
Add Photo Write a Review

223 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    74
    91
    27
    22
    9
See reviews for
34
69
12
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (55)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (28)
All months
Dallas TX
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have read the reviews posted here and can't totally disagree. It is ready for a facelift. Service has been very good. Good free wifi. We had a tour dinner here and the reviews were mixed. Salmon was good. Risotto was an arugula style and not one person in our group of 20+ ate it. View is quite impressive and... More 

Was this review helpful? Yes
Al Khobar, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Don't be fooled by the "5 stars". I wouldn't even give it two stars. I'm sure you could find something better. Anywhere! It's dated, with really old furniture (definitely older than me and I'm 26!) The hotel is divided to two buildings, so my mother who requested a lake view was in another building! It's rusty, and although visibly clean... More 

Was this review helpful? Yes
Hergiswil, Switzerland
2 reviews
4 of 5 stars Reviewed July 22, 2015

want to take your loved one on a romantic Weekend in Lugano than Grand Hotel Eden is definitely the place to be. Although very dated as far as the rooms and the communal parts are concerned the terrace and Lounge bar are definitely what you have come to enjoy. The Food is excellent and if you want a romantic dinner... More 

Was this review helpful? Yes
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 6, 2015

Hotel claims to have 5stars... the only 5 star "item" of the hotel is the view on Lugano and Lugano lake. Rooms' facilities are old, carpet both in corridors and a room are stinky. Our bathroom was dirty. Breakfast is ok, but nothing special - typical international breakfast, which you can find in 3 star hotels. Nice private pub on... More 

Was this review helpful? Yes 2
Mies, Switzerland
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 5, 2015 via mobile

We stayed in this hotel during Swiss Harley Days event. The hotel is old but comfy, I would not complain about the oldness since the city was so wonderfully beautiful. The breakfast was very satisfying, also make sure you stop by the spa for some pampering time. The beds were ok but if you are a pillow freak as I... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2015

My wife and I stayed here for four nights. The hotel is located in Paradiso, approximately a mile from city center. It is a very nice lakeside walk to the town. The Paradiso Lugano train station is 400 m uphill from the hotel. In addition, the bus stops to and from the city center are very close by... And yes,... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 10, 2015

Located at Paradiso the GHE is a lovely mash of old world meets modern accommodation. I have to admit upfront that we were upgraded to a Lake View Deluxe Room (without asking), we only booked a partial lake view room (these are back off the lake edge). So we are likely to smile upon the GHE and overlook any faults.... More 

Was this review helpful? Yes 1
Thalwil, Switzerland
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 1, 2015

The view to the Lake Lugano and the city as well as location of this hotel is excellent. The choice for the breakfast is splendid. The terrace with the bar unbeatable. In summer time you can even swim from there in the lake. Alternatively you can use the indoor swimming pool, jacuzzi, sauna or hammam. You have to either go... More 

Was this review helpful? Yes 1
Omaha, Nebraska
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 29, 2015

Whole hotel needs updating . Great views of Lake Lugano and surrounding hills even from non-premier rooms. Have to go across street or down and up underground tunnel to get to restaurant, which is lakeside but food just fair. About 20 min walk from city center, but it is a lovely stroll, or u can take bus, taxi, or water... More 

Was this review helpful? Yes
Tulsa
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 27, 2015

The view from the lake side rooms is unbeatable. They all have balconies and we enjoyed looking over the lake with a glass of wine in the evenings. Other than that, it is nothing special. Staff was excellent but the hotel is dated. It seems a bit dark and drab in some places. There is a large bar in the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (15)
Viewed
Bathroom (3)
Viewed
View from room (13)
Viewed
Dining (5)
Viewed
Pool/beach area (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Dining (4)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Lugano hotels
0.3 mi away
Hotel Splendide Royal
Hotel Splendide Royal
#3 of 43 in Lugano
4.5 of 5 stars 351 reviews
1.5 mi away
Grand Hotel Villa Castagnola
0.6 mi away
Hotel International au Lac
Show Prices
Show Prices
Show Prices
0.4 mi away
Villa Principe Leopoldo
Villa Principe Leopoldo
#11 of 43 in Lugano
4.0 of 5 stars 386 reviews
0.2 mi away
BEST WESTERN Hotel Bellevue Au Lac
0.9 mi away
Lugano Dante Center Swiss Quality Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay