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Grand Hotel Eden

Riva Paradiso 1, Lugano 6900, Switzerland
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Grand Hotel Eden
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Grand Hotel Eden
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205 reviews from our community

Traveler rating
    71
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    23
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    8
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29
61
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49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The view from the lake side rooms is unbeatable. They all have balconies and we enjoyed looking over the lake with a glass of wine in the evenings. Other than that, it is nothing special. Staff was excellent but the hotel is dated. It seems a bit dark and drab in some places. There is a large bar in the... More 

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Pozuelo de Alarcon
Top Contributor
53 reviews 53 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is good, rooms are large, clean and nice. Assistance is very good too. The only issue is that the style of the hotel is a bit fancy. The breakfast room has magnificent views and the breakfast itself is very good too.

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Lausanne, Switzerland
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 6, 2015

We just spent two nights at the Grand Hotel Eden, the hotel has a nice 5 star view of the lake... However, I'm sorry to say that the 5 star experience ends there. The spa and pool are acceptable, but the rest of the hotel is very dated and the entire ground floor has a strong chlorine smell emanating from... More 

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Norristown, PA
Top Contributor
60 reviews 60 reviews
17 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 16, 2014

We stayed at this hotel with a lake view room which was spectacular. The only problem we faced was the air conditioning did not work well we kept the door to our balcony open at night. the breakfast was excellent and there is a walking patch right in front of the hotel along the lake. It is a bit far... More 

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Lytham St Anne's, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 5, 2014

I stay here regularly on business. The standard rooms are fine with partial lake views, when I get the occasional upgrade to a full Lake View room over the road in the annexe it's nicer :-). The decor is quite oriental with big ornate funrniture - it reminds me of Tokyo hotels I stayed in, and I can take it... More 

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Massachusetts
Top Contributor
157 reviews 157 reviews
32 hotel reviews
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed September 20, 2014 via mobile

We spent two nights in this hotel with a room overlooking the lake. The room had everything you would need although a little bit out dated. The beds could have been more comfortable..perhaps some new mattresses. The breakfast buffet was pretty good after a bit of a walk to the underground tunnel that brought you to the dining area. we... More 

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Sydney, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed September 14, 2014

I could handle the dated look, though it's comical in some ways...mirrors, red laminate, animal prints. Someone had a poor sense of design and a chequebook! The thing I cannot tolerate is indifference to my requests. I literally spoke to 5 different people throughout my 11-night stay to ask them to please fix the shower door that was leaking large... More 

Was this review helpful? Yes 4
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 1, 2014

Eden Hotel Lugano - hotel looks dated from the outside but is well appointed inside.  Rooms are well furnished,  however unfortunately a double bed is actually two beds pushed together.  Rooms contain all the necessary items, with the exception of coffee and tea making facilities, which is disappointing for a hotel of this class.  Also,  bathroom had a slight sewerage... More 

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Albany, New York
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 26, 2014

This Hotel is in perfect location in Lugano, the short walk from the Hotel to the city center is one the most scenic views in the Switzerland. The rooms are clean (a bit dated), if your budget allows you should most definitely stay in lake front rooms, the views are unbelievable. We enjoyed the Breakfast was included in our rate.... More 

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Jakarta
Contributor
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 17, 2014

We spent 3 nights at the Grand Hotel Eden in Lugano,Switzerland. It is supposedly a 5 star hotel but I think that rating needs to be reconsidered. While the lobby is much better than you'd expect after seeing the exterior of the hotel, the rest of the hotel is in need of some major renovations. The walls are padded and... More 

Was this review helpful? Yes 2
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