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Kempinski Grand Hotel des Bains St. Moritz


Kempinski Grand Hotel des Bains St. Moritz
Hotel class 5 of 5
Via Mezdi 27, St. Moritz 7500, Switzerland
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Traveler Reviews

88% Recommend
4.5 of 5 stars 54 reviews
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By trip type
All (54)
[ Date ] [ Rating ]
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5 of 5 stars
frpKortrijk 1 contribution
kortrijk
Apr 13, 2009 | Trip type: Family

We had a wonderfull stay in this excellent hotel. My yearly skiing holiday brought me for the first time to Sankt Moritz, and it has been my best experience ever, thanks to the Kempinski hotel: excellent service from the friendly and attentive staff at front desk, concierge, ski shop, spa and food & beverage; very spacious rooms with luxury amenities;... more

great stay
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5 of 5 stars
urs_buech1 1 contribution
Chur
Apr 6, 2009 | Trip type: Friends getaway

Had a great stay at the Kempinski. The rooms and public spaces were well appointed. Service was excellent. Ski rentals and walk to gondola were quick and easy. more

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5 of 5 stars
sirdom 21 contributions
Zurich, Switzerland
Apr 6, 2009 | Trip type: Couples
1/1 found this review helpful

This hotel is one of the nicest I have ever stayed in. I booked a junior suite, which was very modern and featured a brand new flat screen tv, a comfortable bed, and a marble bathroom. The breakfast is outstanding!! which had great selection of cold meats, pasteries, cereals, and juices. The Spa is the best I have ever been... more

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5 of 5 stars
1Happy 1 contribution
Zürich
Apr 5, 2009 | Trip type: Couples
1/1 found this review helpful

I have spent one week in this hotel. Great service, very professional and friendly staff. Right next to the ski lift - just 1 minute walking distance. Excellent kitchen and great spa with pool and a number of saunas, steam rooms and relaxation areas. Great gym! more

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1 of 5 stars
ariampong 1 contribution
charlotte, nc
Mar 30, 2009
0/3 found this review helpful

I have stayed in the finest hotels around the world and have never had such a horrible experience or been treated so rudely. Upon check in we discovered that our reservation had been made for one person rather than 2. The manager of reception was quite rude and said that we would stay in the single room but would be... more

Management response from
Kempinski_St_Moritz, General Manager

Thank you for sharing your experience within this community. We have taken your points and forwarded them to the respective outlet Managers in order to speed up the room move and valet parking. Three points you had mentioned we would still like to comment separately: It is very unlikely that your daughter had suffered from food poisoning from the hotels...

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1 of 5 stars
babyili 24 contributions
Greece
Dec 12, 2008 | Trip type: Couples
3/6 found this review helpful

For 375 euros per night one would definately expect to sleep during the night... On our first night in this hotel we slept at 4.00am after complaining several times about the noise coming from the bar excactly beneath our room. Nobody did anything but apologise and the music and noise stopped when the bar closed at 2.00am, of course we... more

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5 of 5 stars
coastalux 5 contributions
luxembourg
Oct 18, 2008 | Trip type: Family
2/2 found this review helpful

We stayed at the kempinski in January 2008. Arrived at night after a long drive from munchen. The doorman was very helpful and polite with baggage, parking the car etc. Front desk people make you feel welcome. The service is effortless and you really feel that whatever you may need they are there to help, as they did, concerning my... more

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4 of 5 stars
warum 116 contributions
Germany
Sep 30, 2008 | Trip type: Couples
2/2 found this review helpful

We stayed at Kempinski Grand Hotel des Bains for three nights from June 13 - 16, 2008. We booked a standard double room for 213,-- Euro/night, breakfast inklusive. The Kempinski opened its doors a few years ago and is one of the newer luxury hotels in St. Moritz. We arrived the first day after the summer closing and were warm... more

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4 of 5 stars
Sincyrity 3 contributions
Beijing, China
Sep 23, 2008
2/2 found this review helpful

This is a very impressive hotel, almost 5 stars. You definitely feel a glamour here that is honestly rare, both from the clientele and the hotel design. We had a suite that was very reasonably priced online, and the room is one of the quietest I've ever stayed in. The lobby and bar are lovely; the breakfast room and options... more

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5 of 5 stars
vtsoren 34 contributions
Laguna Beach, California
Apr 2, 2008

Great hotel! Can definitely recommend it. The staff throughout the hotel are courteous and helpful. Rooms are fairly good size and well suited. Bathrooms very modern. Spa is excellent. Depending on which mountain you plan to ski, you can actually ski right to the hotel. Only small issue to be aware of it that it is fairly far from the... more

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Kempinski Grand Hotel des Bains St. Moritz Address

Via Mezdi 27, St. Moritz 7500, Switzerland