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Kempinski Grand Hotel des Bains St. Moritz

5.0 of 5 Via Mezdi 27, St. Moritz 7500, Switzerland
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Certificate of Excellence 2014
Kempinski Grand Hotel des Bains St. Moritz
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Kempinski Grand Hotel des Bains St. Moritz
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345 reviews from our community

Traveler rating
    260
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    17
    10
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night here in June - the staff was very friendly, professional and helpful. Room was amazing - actually the largest room I stayed in out of all my hotels in Switzerland. Ordered room service and it was quick and delicious. Breakfast was top notch. Would definitely stay again if I'm every in St. Moritz again.

Was this review helpful? Yes 3
Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stayed at this truly grand hotel for two nights and wish we could have stayed longer! It definatley lives up to its name and we will be recommending it to anyone that listens. Our whole experience was amazing and photos do not do it justice. Every staff member that we came across was friendly, enthauastic, polite, knowledgable and helpful,... More 

Was this review helpful? Yes 2
Fort Thomas, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

EXCEEDED OUR EVERY EXPECTATION My wife and I just left the Kempinski Hotel in St. Moritz and it was fantastic! There are very few times in life when a hotel not only meets your expectations but exceeds them and the Kempinski is unsurpassed in beauty and personal assistance. From the time that you enter the doors, you feel like you... More 

Was this review helpful? Yes 1
Cheltenham, United Kingdom
1 review
5 of 5 stars Reviewed September 14, 2014

We stayed for 2 nights as part of a driving holiday. The hotel is stunning from the outside and beautifully decorated inside. Our room was spacious and spotlessly clean and coming back from a long day out at the Monza Grand Prix was like returning to a haven. From the moment we arrived, the staff were fantastic and they were... More 

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Scottsdale
Top Contributor
377 reviews 377 reviews
74 hotel reviews
217 helpful votes 217 helpful votes
5 of 5 stars Reviewed September 10, 2014

Starting with your first view of this truly grand hotel as you drive up you feel like you are arriving at some king's private palace. The hotel is a classic design dating back 150 years and opulence is evident in everything including the service. At check in you are treated not as a first time guest but a returning dignitary.... More 

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2014

We stayed at the Grand Hotel with 2 other couples after traveling together into St. Moritz on the amazing Glacier Express train. The transfer from the rail station arranged with the hotel was prompt and comfortable. Attentive and courteous staff at every level made us feel right at home. Rooms are well appointed with every expected convenience. Breakfast was superb... More 

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Frankfurt, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 29, 2014

We went there after a walk in the mountains of several hours, and we were curious how this famous hotel looks. Well, it looks great, hitting the sweet spot between elegance and cosiness. We enjoyed the drinks as well as the light food. Of course this is an expensive place, so most people won't have lunch there every day. One... More 

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Paris
Contributor
13 reviews 13 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 23, 2014

We arrived on a Friday afternoon during low season without reserving before at about 2pm after a long and great drive. Upon arrival they showed us the Deluxe room which had a balcony, but had a pretty bad view on the internal court facing hundreds of other balconies. We chose to go for a Junior Suite because we wanted a... More 

Was this review helpful? Yes 2
Kempinski M, Hotel Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Guest, Thank you for taking the time to leave such detailed feedback on your recent visit to the Kempinski Grand Hotel des Bains. I deeply regret what happened without any “ifs and buts”. We have taken note of your comment, which we regard as very serious. The first actions are being taken immediately to avoid such an experience in... More 

Agra, India
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 19, 2014

Before I even speak of the hotel, I would be amiss to not mention the train ride from Zurich through the Alps to St. Moritz. It was the most stunning, jaw dropping view of the Alps or any mountain landscapes, for that matter, that I've ever seen. The nearly 3 hour trip went by so fast, as my wife and... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 15, 2014

This is absolutely the best hotel I have everrrrrr stayed in. Service is way above anything I have experienced. From the limousine service, to the front dest, to Concierge, to Restaurant staff, everything was beyond excellent. 5 stars hardly seems enough to describes the experience. You need to try it for yourself to be convinced. Kudos to Michael, the concierge,... More 

Was this review helpful? Yes 3
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Additional Information about Kempinski Grand Hotel des Bains St. Moritz

Address: Via Mezdi 27, St. Moritz 7500, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Kempinski Grand Hotel des Bains St. Moritz 5*
Number of rooms: 184
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Hotel Style:
#2 Romantic Hotel in St. Moritz
#3 Family Hotel in St. Moritz
#3 Spa Hotel in St. Moritz
#3 Luxury Hotel in St. Moritz
#4 Business Hotel in St. Moritz

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