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Kempinski Grand Hotel des Bains St. Moritz

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Via Mezdi 27, St. Moritz 7500, Switzerland
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Kempinski Grand Hotel des Bains St. Moritz
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Kempinski Grand Hotel des Bains St. Moritz
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412 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Milan
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The history plays in favour of the Grand Hotel des Bains, that, from the outside, retains that charming atmosphere from the fin-de-siecle grand hotels. But, once in the inside, one realises that almost everything that it was, has been lost long time ago. Only the excellent service from very well trained staff remains. One would only pay the rack prices... More 

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Sao Paulo
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It is a wonderful place, nice staff and excellent service. St. Moritz is the most in the winter time but it is still beautiful in summer. The natural beauty, the excellent restaurants made our stay unforgettable.

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Milano
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It has been a wonderful weekend. When you are looking for the real meaning of cocooing you must go to the Grand Hotel des Bains in St. Moritz. It seems that everything works for making you to feel warm and perfectly in the right place at the right moment. The breakfast buffet is an experience for all the senese. You... More 

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Kempinski M, Marketing Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Fabry222, thank you for spending your weekend at Kempinksi Grand Hotel des Bains and sharing this amazing feedback on Tripadvisor. It is a great pleasure to hear that you enjoyed your stay with us, especially regarding your culinary experience as well as our service. Your feedback is highly appreciated and I am more than happy to share it with... More 

Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed May 9, 2015

the staff wins hands down. very helpful and prompt. the location is great wow and the views are wow. the town is great for the day but BORING at night with nothing to do. the polo season time is the only time when life comes to the town. the food is very expensive . the hotel is top end and... More 

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Swansea, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

A lovely trip over easter to the Kempinski. The hotel is 5* and lived up to expectations. Staff were excellent, food good and lovely setting. Great or have service to railway station. Ski service very good. Slopes were fabulous

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Zurich, Switzerland
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 29, 2015

It was not our first stay at Kempinski but this time a lot of things have changed. Management is trying hard to keep up the standard but some of the front desk staff does not look capable to perform on such a level. Still a good place to go but we found something more suitable with more charm in the... More 

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Woking, England, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

Perfect from start to end, from my things being taken out of the car and taken to our room, to the perfect huge room we had. The food was amazing, not cheap but you wouldn't expect that if you are going to St Maritz. A car from the hotel took us to the train every morning for skiing, close to... More 

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London, United Kingdom
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed April 8, 2015

This was our third stay at the Kempinski, but our first in the winter. As ever, the service was superb and the concierge desk did everything they could to book us good restaurants, a sleigh ride and make arrangements for the white turf. This is a large hotel, with good sized rooms and all the amenities, better value for money... More 

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Ocean City, Md
Level Contributor
222 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

I stayed at many luxury hotels in my lifetime and find this to one of my favorites! The place has the look of pure elegance and if you're looking for a car there's a couples seven series BMW's out front for your pleasure and enjoyment. You also have to check out the gym has the exercise equipment works off air... More 

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 7, 2015

Everything was top notch, as it should be for a 5-star, but nothing is compelling us to return anytime soon. All the amenities were excellent, and very expensive. A drink at the bar for two could easily be US$100. Breakfast buffet was robust but almost cafeteria style rather than fitting such a grand hotel. The concierge service was excellent and... More 

Was this review helpful? Yes 2
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