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Kempinski Grand Hotel des Bains St. Moritz

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Via Mezdi 27, St. Moritz 7500, Switzerland
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1 room 1 guest
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Kempinski Grand Hotel des Bains St. Moritz
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432 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Markham
Level Contributor
116 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed for 2 nights. It resembles the Fairmont hotels in North America (just with smaller), with beautiful and spacious rooms, and superb service. No need to repeat comments by others. But I want to point out certain features that other hotels usually don't have. 1. There was a power outlet inside the safe in the room so that you could... More 

Was this review helpful? Yes 1
Sandnes, Norway
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel, we enjoyed our stay here. The staff was great and professional. We made use of the spa every evening both the unisex and the lady’s spa was elegantly done. Breakfast had everything you could hope for including homemade jams, butter and chocolate spread! Yum!!

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Marina del Rey, California
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We highly recommend this grand hotel. It is beautiful, the rooms are spacious and the service is superb. We enjoyed that the hotel is situated in a park area minutes away from the center of St. Moritz. Moreover, we found it to be an excellent value.

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Hong Kong, China
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Kempinski in St Moritz is an old dame like many other grand hotels in Switzerland. The rooms are spacious, the lobby lounge gigantic, a good combination of old, modern and practical. Where the hotel shines is in the quality of its services and the attention of its staff. Breakfast is outstanding, the concierge service, Cornelius and Michael, organized all... More 

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Stavanger, Norway
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Based on a very good experience with another Kempinski stay, we decided to book a room at the Grand Hotel des Bains in St. Moritz on our 4 night stop in Switzerland and the Engadin valley. We didn't regret. The hotel staff immediately gave us the 5-star experience and welcome as soon as we pulled up in front of the... More 

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Milan
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 14, 2015

The history plays in favour of the Grand Hotel des Bains, that, from the outside, retains that charming atmosphere from the fin-de-siecle grand hotels. But, once in the inside, one realises that almost everything that it was, has been lost long time ago. Only the excellent service from very well trained staff remains. One would only pay the rack prices... More 

Was this review helpful? Yes 3
Kempinski M, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear David C, Thank you for sharing your feedback. I deeply regret what happened without any “ifs and buts”. In light of the seriousness of your comments, we would like to discuss them with you in detail at your earliest convenience. Kindly contact the Kempinski Grand Hotel des Bains directly and I will be your contact person. We look forward... More 

Sao Paulo
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2015

It is a wonderful place, nice staff and excellent service. St. Moritz is the most in the winter time but it is still beautiful in summer. The natural beauty, the excellent restaurants made our stay unforgettable.

Was this review helpful? Yes 1
Milano
Level Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed June 29, 2015

It has been a wonderful weekend. When you are looking for the real meaning of cocooing you must go to the Grand Hotel des Bains in St. Moritz. It seems that everything works for making you to feel warm and perfectly in the right place at the right moment. The breakfast buffet is an experience for all the senese. You... More 

Was this review helpful? Yes 1
Kempinski M, Marketing Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Fabry222, thank you for spending your weekend at Kempinksi Grand Hotel des Bains and sharing this amazing feedback on Tripadvisor. It is a great pleasure to hear that you enjoyed your stay with us, especially regarding your culinary experience as well as our service. Your feedback is highly appreciated and I am more than happy to share it with... More 

Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed May 9, 2015

the staff wins hands down. very helpful and prompt. the location is great wow and the views are wow. the town is great for the day but BORING at night with nothing to do. the polo season time is the only time when life comes to the town. the food is very expensive . the hotel is top end and... More 

Was this review helpful? Yes 1
Swansea, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2015

A lovely trip over easter to the Kempinski. The hotel is 5* and lived up to expectations. Staff were excellent, food good and lovely setting. Great or have service to railway station. Ski service very good. Slopes were fabulous

Was this review helpful? Yes 2
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