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All 33 St. Moritz hotels

Crystal Hotel

4.5 of 5 Hotel   |   Via Traunter Plazzas 1, St. Moritz 7500, Switzerland
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88%
Ranked #14 of 33 hotels in St. Moritz
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
langleybott Vancouver
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115 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Vancouver
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family stayed one night before boarding the Bernina Express for Italy. From the time we pulled up after a long day's drive until leaving the next day, we found all the staff very friendly and accommodating. The room had plenty of space for the 3 of us. The complimentary mini bar was a welcomed surprise! The hotel is located... More

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Austin, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 1, 2014

All things are relative, but that is the point of reviews. We stayed in six hotels (almost all four star) in three countries on our recent trip and this one was the only disappointment. The hotel is plenty "nice" but the mattress was rock-hard to the point it interfered with my sleep and I even asked the front desk if... More

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Anne U, Manager at Crystal Hotel, responded to this review

Dear Sir/ Madam We appreciate your comment regarding your stay at the Crystal Hotel and would like to answer you as follows: Our mattresses are in very good conditions and other guests mentioned that they slept very well. An extra comforter or pillow can be ordered from our housekeeper and we do offer a pillow menu on request. Our comforters... More

Senior Contributor
39 reviews 39 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 15, 2014 via mobile

Together with a friend, I stayed two nights at this perfectly located small Leading Hotel of the World. You feel very welcome from the moment you enter the door. The receptionists, the waiters at restaurant Grissoni, the drivers, but also the fantastic massage therapists and beauticians, they all make you feel at home. They go at great length to accommodate... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 9, 2014

We stayed in Hotel Crystal as part of a long ski weekend. The staffs at the front desk are very friendly and the services are efficient. The hotel is very centrally located, only a couple of minutes walk to the ski lift. It is in the pedestrian bit of the town, with many fancy shops to its close proximity. One... More

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Anne U, Manager at Crystal Hotel, responded to this review

We are delighted to see that you rated our hotel very well and that you enjoyed your stay with us. Positive feedback always motivates us to give our best every day in order to enable our guests a wonderful and unforgettable stay. We would like to thank you again for having chosen the Crystal Hotel, our team and I are... More

California
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 3, 2014

We stayed at this hotel during a ski vacation in February. Lovely staff, breakfast and ski room. My only complaint would be that the rooms are very small and the rooms are extremely hot at night even with the door wide open. Perhaps other rooms are larger? If heat doesn't bother you, I would strongly recommend this hotel because it... More

Was this review helpful? Yes 1
Anne U, Manager at Crystal Hotel, responded to this review

We are delighted to see that you rated our hotel very well and that you enjoyed your stay with us. Positive feedback always motivates us to give our best every day in order to enable our guests a wonderful and unforgettable stay. It is only with the assistance of our guests that we are able to maintain or even improve... More

Brisbane
Top Contributor
143 reviews 143 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed January 9, 2014

Loved this hotel for my weeks stay in St Moritz. We originally booked for 3 nights and extended it to 7. Rooms are very comfortable with nightly turndown service. Breakfast was included in our stay and was amazing. The General manager of the hotel was outstanding he went out of his way personally to ensure our stay was memorable. The... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
5 of 5 stars Reviewed December 26, 2013

Stayed 3 nights during Christmas, seamless stay. 5 min walk to slopes, right on the city center, great restaurant and cozy lobby, rooms are well decorated with that "alps atmosphere". WOuld stay again. Call out to the GM, a gentleman.

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Ljubljana, Slovenia
Top Contributor
82 reviews 82 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 25, 2013 via mobile

Perfectly located hotel with nice and friendly staff. Hotel is very near the station of the ski train - 50 meters uphill. Rooms are small but clean and nice. Spa area is clean, they have separated male and female finish sauna and combined steam. Breakfast is good, you have to pay extra for omlette. This hotel is good value in... More

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Calgary, Canada
Top Contributor
64 reviews 64 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 24, 2013

We arrived in the hauptbanhoff (train station) in St. Moritz and were wisked away to the Hotel Crystal by their competent driver. In less than five minutes, we were at the hotel- a well placed central location only 200 feet from the lower funicular up to the Corviglia ski area. A great importance if you ski as the other hotels... More

Was this review helpful? Yes 2
Auckland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2013

A very pleasant small hotel run with typical Swiss efficiency but the food was very expensive. We had a large room with a good outlook and very comfortable. We would stay again but may have to save up!! St Moritz is an expensive city.

Was this review helpful? Yes 1
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Additional Information about Crystal Hotel

Address: Via Traunter Plazzas 1, St. Moritz 7500, Switzerland
Location: Switzerland > Swiss Alps > Graubunden > Engadin St. Moritz > St. Moritz
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Crystal Hotel 4.5*
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Also Known As:
Crystal Hotel St Moritz
Crystal St Moritz

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa
Hotel Style
#7 Spa Hotel in St. Moritz #8 Business Hotel in St. Moritz #9 Family Hotel in St. Moritz #11 Luxury Hotel in St. Moritz
Hotel Class
Official Description (provided by the hotel)
Hotel built in 1962 & re-opened in December, 1997 after $10 million renovation -1 km from train station & 7 km from airport. ... more   less 
Number of rooms
73

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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