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All 33 St. Moritz hotels

Carlton Hotel

5.0 of 5 Hotel   |   Via J. Badrutt 11, St. Moritz 7500, Switzerland
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97%
Ranked #2 of 33 hotels in St. Moritz
A recent review
5 of 5 stars Reviewed June 5, 2014
Oliver W
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94 people have reviewed this hotel

Traveler rating
    85
    7
    0
    0
    2
See reviews for
12
37
6
15
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 5, 2014

+ perfect stay from beginning to end + General Manager takes time to greet all guests + rooms are individual and amazingly spacious + super clean + excellent service + countless small add ons + special amenities + mini bar free of charge + on second morning waiters know already all your preferences + parking in front + ski material... More

Was this review helpful? Yes 2
CHStMoritz, Manager at Carlton Hotel, responded to this review

Dear Oliver W We thank you very much for your outstanding detailed feedback. You stayed at the Carlton and you love the Carlton. Thank you so much. We look forward welcoming you back soon again! Latest next winter season. Kind regards Dominic Bachofen General Manager More

1 review
5 of 5 stars Reviewed April 4, 2014

The level of service will exceed the expectations of even the fussiest amongst us. From the personal interaction from the very charming Manager upon arrival and departure and the amazing concierge Gilberto, we felt like we were part of the Carlton family! The rooms are spacious and luxurious and have met all practical conveniences. The Spa lures you into a... More

Review collected in partnership with this hotel

Was this review helpful? Yes
CHStMoritz, Geschäftsführer at Carlton Hotel, responded to this review

Dear ROn M We thank you very much for your outstanding feedback and we passed it on to all of our staff, especially the ones mentioned by you. Thank you very much for judging us to be one of the best 5* Hotels in St. Moritz in your critical view as a frequent traveller. We will work on it to... More

Washington, DC
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2014

Absolutely exceeded our expectations. Best service we ever had. Huge rooms, great view, convenient location. Food which was included was fine dining in a beautiful setting. For skiing, from the ski valet who helps you put your boots on and off, to the shuttle service who carried your skiis to the lift and picked you up whenever you came down.... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CHStMoritz, Geschäftsführer at Carlton Hotel, responded to this review

Dear bassskiing We are very glad to hear that you had memorable days at the Carlton Hotel and thank you very much for your excellent feedback about the hotel and our staff. We hope welcoming you back soon again and the entire Carlton Team wishes you only the best. Kind regards to Washington DC Dominic Bachofen General Manager More

Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed March 19, 2014

This is surely the best hotel in St Moritz! Fantastic service from all staff, superb concierge, shuttle service, minibar included and restocked with interesting soft drinks ( we had just completed the engadin ski marathon!) personal welcomes from the staff. Lovely touches in the room and the cake for our anniversary. The Spa is so tranquil, everything about it is... More

Review collected in partnership with this hotel

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CHStMoritz, Geschäftsführer at Carlton Hotel, responded to this review

Dear OttoTilly We thank you very much for your outstanding feedback which we passed on to all of our staff, especially the ones mentioned by you. Thank you very much for judging us to be "the best hotel in St. Moritz" in your critical view as a frequent traveller. We look forward welcoming you and your wife back soon again!... More

Rio de Janeiro, RJ
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

I was travelling with my wife for a one-week skiing trip and decided to stay in the Carlton Hotel instead of Badrutt´s Palace. No regrets, since we were welcomed with excellent service, friendly staff, good food, sophisticated ambiance, top luxury rooms and one of the most beautiful SPA I have ever seen. Badrutt´s Palace may be more about fuss and... More

Was this review helpful? Yes
CHStMoritz, Geschäftsführer at Carlton Hotel, responded to this review

Dear DPedreira We thank you very much for your outstanding feedback which we passed on to all of our staff. We are very happy that you don't regret your decision for the Carlton Hotel instead of the Badrutts. We look forward welcoming you and a lot more of brazilian guests in the future! Kind regards Dominic Bachofen General Manager More

Geneva, Switzerland
1 review
5 of 5 stars Reviewed March 9, 2014

What a wonderful surprise as the Carlton Hotel St Moritz! From the very beginning of our stay until the check-out, it was brilliant. To start the experience, a warm welcome by the Director himself, followed by the smiling staff, actually offering you warm towels to refresh from the journey. The room was more than lovely, the fine dining restaurant was... More

Review collected in partnership with this hotel

Was this review helpful? Yes
CHStMoritz, Geschäftsführer at Carlton Hotel, responded to this review

Dear Justine S We are very glad to hear that you had memorable days at the Carlton Hotel and thank you very much for your excellent feedback about the hotel and our staff. We hope welcoming you back soon again and the entire Carlton Team wishes you only the best. Kind regards Dominic Bachofen General Manager More

Voorburg, The Netherlands
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 9, 2014

I was as a travel journalist in St. Moritz and stayed at the luxurious Carlton Hotel. This hotel offers only suites and there are so comfortable with all high tech things you can imagine. Beside that they have a really good shuttle service and they bring you everywhere you need. The minibar and half board is included.

Review collected in partnership with this hotel

Was this review helpful? Yes
CHStMoritz, Geschäftsführer at Carlton Hotel, responded to this review

Dear Travelgirl2723 We thank you very much for your great feedback in your critical view as a frequent traveller. We look forward welcoming you back soon again! Kind regards Dominic Bachofen General Manager More

Santa Monica, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

Like most of the other reviewers, I would set the stage for my review by saying I always try to stay at the best hotels, all over the world. I just spent a week at the Carlton Hotel for a ski trip, and I left completely enchanted. They have the most wonderful staff, they are sincere and truly kind and... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CHStMoritz, Geschäftsführer at Carlton Hotel, responded to this review

Dear ThomasHenri We thank you very much for your outstanding detailed feedback which passed on to all of our staff, especially the ones mentioned by you. Thank you very much for judging us to be one of the "best hotels over the world" in your critical view as a frequent traveller. I think there is nothing we can add on... More

St. Moritz, Switzerland
2 reviews
5 of 5 stars Reviewed March 7, 2014 via mobile

One of the best hotels. Interms of service, location and brand new rooms. It's a 6 star hotel. However,I recommend to increase the room service food offering for vegetarians. I'm glad that I choose the Carlton.

Was this review helpful? Yes
CHStMoritz, Geschäftsführer at Carlton Hotel, responded to this review

Dear Mjsayegh Thank you very much for your review and the 6 stars. We past your suggestion to our chef and for next winter season he will increase the vegetarin choice on our room service menue. We are looking forward welcoming you back soon in St. Moritz. Kind regards Dominic Bachofen General Manager More

Sint-Niklaas, Belgium
1 review
5 of 5 stars Reviewed March 7, 2014

Stayed at several hotels in St Moritz before but this one is by far one of my best experiences in Switzerland. Great food, great service, fantastic views on the lake, amazing suites. Feels like coming home. Let me rephrase that: feels like a royal coming home :)

Review collected in partnership with this hotel

Was this review helpful? Yes
CHStMoritz, Manager at Carlton Hotel, responded to this review

Dear BartDeL2014 We thank you very much for your outstanding feedback which we passed it on to all of our staff. We look forward welcoming you and your friends back soon again! Dominic Bachofen General Manager More

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Additional Information about Carlton Hotel

Address: Via J. Badrutt 11, St. Moritz 7500, Switzerland
Location: Switzerland > Swiss Alps > Graubunden > Engadin St. Moritz > St. Moritz
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Carlton Hotel 5*
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Also Known As:
Carlton Hotel St Moritz

181 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Ski-In / Ski-Out Hotel in St. Moritz #2 Luxury Hotel in St. Moritz #2 Spa Hotel in St. Moritz #3 Romantic Hotel in St. Moritz #3 Business Hotel in St. Moritz
Hotel Class
Official Description (provided by the hotel)
The Carlton Hotel in St. Moritz represents a new dimension of self-assured luxury and boasts captivating views from all its 60 suites and junior suites. The location on the sun-soaked plateau above the lake of St. Moritz underscores the quirky and enduring spirit of the Carlton. The complete refurbishment undertaken in 2007 also brought to the fore the historical values of the property initially built in 1913, adding a modern, contemporary re-interpretation. The Hotel owes its incomparable note to the unconventional style and colour palette. The high-standard of relaxed informality combines with authentic warm hospitality to create a lastingly memorable stay, one that guarantees complete privacy. The classic historical surroundings of the Romanoff Restaurant and the italian gourmet restaurant 'Da Vittorio - St. Moritz' Restaurant offer two contrasting yet complementary dining experiences. The Carlton's spa is the only facility of its kind in the Engadine to have been awarded Leading Spa status, boasting a spacious, unique and elegant infrastructure. The Carlton Hotel is where people come from all over the world to enjoy the pleasures of delightful company or withdraw in peace and quiet. ... more   less 
Number of rooms
60

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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