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All 35 Arosa hotels

The Excelsior

4.0 of 5 Hotel   |   Sonnenbergstrasse, Arosa CH 7050, Switzerland
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The Excelsior
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Ranked #17 of 35 hotels in Arosa
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed January 8, 2014
RLubbelinkhof Groningen, The Netherlands
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44 people have reviewed this hotel

Traveler rating
    22
    13
    5
    2
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Groningen, The Netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 8, 2014

We took our Christmas and newyears holiday at the Excelsior. I looked carefully at the available hotels in Arosa and was aware of some mixed reviews in the past but those were also under old management. Now there is a new and vibrant couple running the hotel and i must say, they really make their guests the number 1 priority.... More

Was this review helpful? Yes 3
Frauenfeld, Switzerland
Contributor
16 reviews 16 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2014

We stayed here for one night Dec 24/25th. Very friendly receptionist, great breakfast buffet. The extra goodies included the free Minibar (Beer and soft drinks) and the afternoon cake/sweets buffet. The rooms are nice. Only the bathroom is a bit outdated. Regardless, everything is very clean. I can only recommend The Excelsior.

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London
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 30, 2013

Background: family with two kids in for a long weekend skiing break. Used to staying in 4*-5* hotels in Europe and the US. Positives: Mostly attentive personnel, relaxed atmosphere, good breakfast and dinner, nice views, a few interesting decor elements in the common areas. Negatives: tiny very cold pool with only 4 lounge chairs, tiny sauna area, some areas including... More

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Moscow, Russia
1 review
5 of 5 stars Reviewed January 16, 2013

The answer first -- my family had excellent vacation in The Excelsior this January! From the very beginning we felt a very professional and personal approach to our needs and requests. As a result, the hotel staff have made our trip with two very active little boys very-very easy and pleasant. I would definitely recommend The Excelsior as a family... More

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Knoxville, Tennessee
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 18, 2012

Great facility, excellent service, wonderful comp. breakfast, comp. water, long climb but good for exercise. Very friendly staff who offered great advice. Used taxi to and from railway station since I had two suitcases and would have been awkward to walk up and down steep slope.

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Lausanne
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2012

We enjoyed our stay at the Excelsior Hotel for a long weekend in April, so in between seasons. The hotel is easy to reach from the train station, we got there in about 20 minutes by foot. Excellent welcome, in 5 minutes we were in our room on the 6th floor. Room was small but cosy, everything clean and well... More

Was this review helpful? Yes 1
Basel, Switzerland
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 30, 2012

The hotel is located in a quite and central area of Arosa. We had a very good breakfast (continental) and especially the dinner was great. The offered also a good wine selection and there is a lounge with a bar where you can relax. The room was clean and comfortable with a balcony and a nice view. The hotel has... More

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dublin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2010

This is a beautifully presented hotel. The staff were extremely helpful and friendly. We were on a half board deal and were a bit apprehensive as we normally enjoy trying different restaurants in a resort. The food was superb with a completely different menu each night and was probably the highlight of the stay. Arosa is a paradise for skiers... More

Was this review helpful? Yes 1
Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2009

The Excelsior Hotel was a random choice of venue to celebrate several family events. We could not have made a better choice. The hotel is under new management. and was open .for its first ever summer season. Our group ranged in age from 8 -70. and all of us thoroughly enjoyed our stay. The staff are friendly, nothing was too... More

Was this review helpful? Yes 1
Zurich
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 11, 2009

For my job I have been to many 4* 5* Star Hotels all over the world. Excelsior is absolutely overrated in my opinion. I was at the hotel at the summer season, which was newly opened. The service was not good at all, the reception has given me quite a lot of wrong information (about the hotel services, whether they... More

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Additional Information about The Excelsior

Address: Sonnenbergstrasse, Arosa CH 7050, Switzerland
Location: Switzerland > Swiss Alps > Graubunden > Arosa
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #17 of 35 hotels in Arosa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Excelsior 4*
Official Description (provided by the hotel):
The Excelsior Swiss Quality Hotel was renovated in 2012 and is an unique invitation to a cosy, stylish ambiance, with a warm Mediterranean atmosphere. The location is quiet and sunny, unobstructed views of the surrounding mountains and is known for its exquisite cuisine. The new spa oasis, which includes an indoor pool, a sauna and a range of relaxing treatments, offers many opportunities to relax and unwind.Free: Breakfast buffet, mini-bar, WiFi Internet access in all rooms, Arosa Card (summer) as well as tea and cake from 4 pm to 5 pm in the winter. Parking is available (limited space and chargeable). ... more   less 
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