We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 37 Arosa hotels

The Excelsior

4.0 of 5 Hotel   |   Sonnenbergstrasse, Arosa CH 7050, Switzerland
Hotel amenities
The Excelsior
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Excelsior to your Saves list
Ranked #18 of 37 Hotels in Arosa
A recent review
4 of 5 stars Reviewed January 8, 2014
RLubbelinkhof Groningen, The Netherlands
Write a Review

45 reviews from our community

Traveler rating
    22
    13
    6
    2
    2
See reviews for
10
21
6
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (45)
  • Mar-May only
    (12)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (20)
All months
Groningen, The Netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 8, 2014

We took our Christmas and newyears holiday at the Excelsior. I looked carefully at the available hotels in Arosa and was aware of some mixed reviews in the past but those were also under old management. Now there is a new and vibrant couple running the hotel and i must say, they really make their guests the number 1 priority.... More 

Was this review helpful? Yes 4
Canton of Thurgau, Switzerland
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 8, 2014

We stayed here for one night Dec 24/25th. Very friendly receptionist, great breakfast buffet. The extra goodies included the free Minibar (Beer and soft drinks) and the afternoon cake/sweets buffet. The rooms are nice. Only the bathroom is a bit outdated. Regardless, everything is very clean. I can only recommend The Excelsior.

Was this review helpful? Yes 1
London
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 30, 2013

Background: family with two kids in for a long weekend skiing break. Used to staying in 4*-5* hotels in Europe and the US. Positives: Mostly attentive personnel, relaxed atmosphere, good breakfast and dinner, nice views, a few interesting decor elements in the common areas. Negatives: tiny very cold pool with only 4 lounge chairs, tiny sauna area, some areas including... More 

Was this review helpful? Yes
Moscow, Russia
1 review
5 of 5 stars Reviewed January 16, 2013

The answer first -- my family had excellent vacation in The Excelsior this January! From the very beginning we felt a very professional and personal approach to our needs and requests. As a result, the hotel staff have made our trip with two very active little boys very-very easy and pleasant. I would definitely recommend The Excelsior as a family... More 

Was this review helpful? Yes
Knoxville, Tennessee
Senior Contributor
49 reviews 49 reviews
35 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 18, 2012

Great facility, excellent service, wonderful comp. breakfast, comp. water, long climb but good for exercise. Very friendly staff who offered great advice. Used taxi to and from railway station since I had two suitcases and would have been awkward to walk up and down steep slope.

Was this review helpful? Yes
Lausanne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 14, 2012

We enjoyed our stay at the Excelsior Hotel for a long weekend in April, so in between seasons. The hotel is easy to reach from the train station, we got there in about 20 minutes by foot. Excellent welcome, in 5 minutes we were in our room on the 6th floor. Room was small but cosy, everything clean and well... More 

Was this review helpful? Yes 1
Basel, Switzerland
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 30, 2012

The hotel is located in a quite and central area of Arosa. We had a very good breakfast (continental) and especially the dinner was great. The offered also a good wine selection and there is a lounge with a bar where you can relax. The room was clean and comfortable with a balcony and a nice view. The hotel has... More 

Was this review helpful? Yes 2
dublin
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 2, 2010

This is a beautifully presented hotel. The staff were extremely helpful and friendly. We were on a half board deal and were a bit apprehensive as we normally enjoy trying different restaurants in a resort. The food was superb with a completely different menu each night and was probably the highlight of the stay. Arosa is a paradise for skiers... More 

Was this review helpful? Yes 1
Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2009

The Excelsior Hotel was a random choice of venue to celebrate several family events. We could not have made a better choice. The hotel is under new management. and was open .for its first ever summer season. Our group ranged in age from 8 -70. and all of us thoroughly enjoyed our stay. The staff are friendly, nothing was too... More 

Was this review helpful? Yes 1
Zurich
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 11, 2009

For my job I have been to many 4* 5* Star Hotels all over the world. Excelsior is absolutely overrated in my opinion. I was at the hotel at the summer season, which was newly opened. The service was not good at all, the reception has given me quite a lot of wrong information (about the hotel services, whether they... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Excelsior? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Excelsior

Address: Sonnenbergstrasse, Arosa CH 7050, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Arosa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Excelsior 4*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Despegar.com, Travelocity, Odigeo, Prestigia, TripOnline SA and Tingo so you can book your The Excelsior reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Luxury Hotel in Arosa

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (1)
Viewed
View from room (3)
Viewed
Dining (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Room/suite (12)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (4)
Viewed
Dining (5)
Viewed
Family/play areas (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay