The answer first -- my family had excellent vacation in The Excelsior this January! From the very beginning we felt a very professional and personal approach to our needs and requests. As a result, the hotel staff have made our trip with two very active little boys very-very easy and pleasant. I would definitely recommend The Excelsior as a family... More

Great facility, excellent service, wonderful comp. breakfast, comp. water, long climb but good for exercise. Very friendly staff who offered great advice. Used taxi to and from railway station since I had two suitcases and would have been awkward to walk up and down steep slope.

We enjoyed our stay at the Excelsior Hotel for a long weekend in April, so in between seasons. The hotel is easy to reach from the train station, we got there in about 20 minutes by foot. Excellent welcome, in 5 minutes we were in our room on the 6th floor. Room was small but cosy, everything clean and well... More

The hotel is located in a quite and central area of Arosa. We had a very good breakfast (continental) and especially the dinner was great. The offered also a good wine selection and there is a lounge with a bar where you can relax. The room was clean and comfortable with a balcony and a nice view. The hotel has... More

This is a beautifully presented hotel. The staff were extremely helpful and friendly. We were on a half board deal and were a bit apprehensive as we normally enjoy trying different restaurants in a resort. The food was superb with a completely different menu each night and was probably the highlight of the stay. Arosa is a paradise for skiers... More

The Excelsior Hotel was a random choice of venue to celebrate several family events. We could not have made a better choice. The hotel is under new management. and was open .for its first ever summer season. Our group ranged in age from 8 -70. and all of us thoroughly enjoyed our stay. The staff are friendly, nothing was too... More

For my job I have been to many 4* 5* Star Hotels all over the world. Excelsior is absolutely overrated in my opinion. I was at the hotel at the summer season, which was newly opened. The service was not good at all, the reception has given me quite a lot of wrong information (about the hotel services, whether they... More

We booked the Hotel Excelsior via Expedia, and could find no reviews to help make the decision to stay or not. We could only go by photos and descriptions. This was our big winter holiday and stayed at the Excelsior for 10 nights. They advertise as a 4 or 5 star hotel depending upon the rating systems, but my husband... More

We stayed here on a weekend in March, during the busy season. Most hotels in town were booked and this was a hotel of last resort. We were skeptical since it still had rooms available. We booked through Hotels.com. Price was alittle higher than we normally spend on a hotel, but it seems all prices in Arosa were high. We... More