We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Cristallo

Arosa 7050, Switzerland
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Cristallo
Professional photos View all
Browse nearby
Hotel Cristallo
Add Photo Write a Review

36 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    19
    10
    4
    2
    1
See reviews for
12
11
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (36)
  • Mar-May only
    (10)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (7)
All months
Zurich, Switzerland
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 22, 2015

We were at Cristallo for a weekend from Zurich; it was easy to find and well located for ease of access to the ski lifts and ski rental shops. The outside looks terribly run down however the interiors are well maintained but still a little aged. We had a lovely view of the mountains from our very comfortable four poster... More 

Was this review helpful? Yes
Zurich, Switzerland
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 15, 2015

Cosy central hotel with friendly staff. Very clean with all kinds of small details that you make enjoy your stay. The lounge and breakfast area have a great view on the opposite mountain. The breakfast was generous and delicious. Would stay again.

Was this review helpful? Yes
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed February 1, 2015

to answer some of the more negative reviews.. the spa area is open from 3pm to 7pm. to switch on the sauna open the little fuse box and press the sauna button. i'd guess rooms have recently been renovated, bathroom and carpets seemed pretty new. they accept credit and debit cards. there are ATMs very close if you want to... More 

Was this review helpful? Yes 1
Durban, South Africa
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 18, 2014

In the heart of Arosa the hotel is comfortable, clean with plenty of parking. The staff are very friendly and helpful and the restaurant is first class with a wide variety of fresh food and fish. The service is excellent

Was this review helpful? Yes 1
Flims, Switzerland
Level Contributor
163 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
3 of 5 stars Reviewed December 10, 2013

The Hotel looks from the outside like a parking garage. The building at the mainstreet is a concrete shame from yesterday. Inside it's nice and cozy. The rooms are average and the baths are renovated. Valley view is nice. Staff is friendly but everything is very, very slow. They need forever to serve the red vine and between first and... More 

Was this review helpful? Yes
Kirribilli, Australia
Level Contributor
291 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed July 12, 2013

Only stayed one night which was a shame as Arosa is magic and peaceful in the summer. This hotel added to the experience with spacious, well appointed rooms, comfortable beds, cheerful bathrooms and killer views onto the town valley and surrounding mountains. We only had breakfast with the buffet featuring your Swiss upmarket staples, with unquestionable quality of the birchermuesli,... More 

Was this review helpful? Yes
Arosa, Switzerland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 21, 2012

Just awful service which is sad for the chef as the cooking is excellent. Been there a lot and the service varies so much but generally on the poor side. Will not go there again. I feel sad but my partner is determined not to go again ( too much money to be offended)!!! Expensive.

Was this review helpful? Yes 2
Halmstad
Level Contributor
78 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed August 9, 2011

Service, rooms, food and everything else was far above our expectations!

Was this review helpful? Yes
Maribor, Slovenia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 12, 2010

We have spent one week in July, 2010 in Hotel Cristallo, Arosa. We had very sunny weather all the week. The food from the breakfasts to the dinners had been excellent., the desserts have been made with a lot of imagination and art for making guests surprised every day. The hotel restaurant is recommended by Michelin guide for 2010. With... More 

Was this review helpful? Yes 3
England
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 17, 2009

We had a lovely week staying here for a family ski holiday. The hotel is centrally situated so everything is within easy reach, whether you are skiing or just relaxing. The free bus service is also great if you don't wish to walk. The photo of this hotel in the brochure is a bit bland so don't be put off... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

11 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay