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Tschuggen Grand Hotel

#4 of 36 Hotels in Arosa
Certificate of Excellence
GreenLeadersBronze level
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Sonnenbergstrasse | 7050 Arosa, Arosa 7050, Switzerland
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1 room 1 adult
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326 Reviews from our TripAdvisor Community

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genova
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Professionalism, courtesy and devotion from all the staff to spoil the guests. Just arrived, while we are still approaching the hotel's entrance, smiling employers take the luggage to the room, the sport equipment in the locker and park the car. A few minutes later, we enjoyed a guided tour of the hotel with a nice lady speaking our language. In... More 

Helpful?
Thank avvminucci
sydney, australia
Level Contributor
86 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we managed to enter the driveway of the hotel till the moment we left a truly spectacular experience. We especially appreciated that while this is a luxury hotel it places the value on comfort and friendliness rather than a stiff upper lip and we thoroughly enjoyed our stay. A warm welcome, a great room, immaculate service, great... More 

Helpful?
Thank krisis
fr
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I travel alone around the world from the Bahamas to Dubai Moscow Paris and more for work this break is a short vacancies for skiing and disconnect with reality I try gastronomical diners drive it was an unforgettable experience from the doorman the the waiter Food is incredible fine and of course Switzerland touch in all played ,accommodate with local... More 

Helpful?
Thank wifi1
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear guest Thank you very much for taking your time to write us a feedback here on Tripadvisor andyou’re your decision to spend your time in Arosa with us at the Tschuggen Grand Hotel. As we read your kind words, we recognize that the service we offer has been on the levels we are reaching for on every moment and... More 

Dublin, Ireland
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 23, 2015

We decided to visit Switzerland for our wedding anniversary. The hotel was unusual in design but was very warm and comfortable. The variety of restaurants is impressive and the food was lovely in each one that we tried. We Dined in the basement restaurant and la vetta was a culinary experience. Breakfast was amazing. The selection for everything was so... More 

Helpful?
Thank chiaraodh
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear guest We want to say thank you for staying in the Tschuggen Grand Hotel in December and especially that you have taken your time to write a little review on Tripadvisor. That the service we offer and the design in the hotel gave you warm and comfortable feeling is very nice to read. Also that our varied restaurants have... More 

Prague, Czech Republic
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2015

Amazing hotel with amazing stuff in a perfect place, located up on the hill from where you have perfect view, also has own cable car. restaurants of the hotel offer perfect tasty food and plenty of best drinks, atmosphere of the hotel is very friendly and the main manager too. Hotel has also perfect spa.

Helpful?
Thank Neri B
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear guest Thank you very much for visiting the Tschuggen Grand Hotel in July and your kind comment on TripAdvisor. We are very happy that everything during your stay had been well, such as the restaurants and its offers or the unique Tschuggen Bergoase. Furthermore, we are delighted to pass on your warm compliments to all employees throughout the hotel.... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 2, 2015 via mobile

We stayed in the hotel for 2 nights during the weekend. As we just parked our car in front of the lobby, the stuff immediately took care of everything, the hotel manger was waiting to welcome us and we were taken for a tour in the hotel. Later I found that I forgot my phone charger in the car but... More 

Helpful?
Thank Yaronadi
TschuggenGrandHotel, General Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you very much for staying again at the Tschuggen Grand Hotel and your great comments about your experience here on TripAdvisor. Thank you for taking time to write a review. It is a great pleasure to read your kind words. We are happy, that you enjoyed your stay including the service from our team. Dear guest, once... More 

Paris, France
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
2 of 5 stars Reviewed December 1, 2015

I initially booked for 5 days. I ended up staying 10 days, which for some reason seemed to annoy the reception, while the hotel was empty. I didn't ask for an upgrade, just that prices shown on their website would be respected. They simply would not do it in the end, after tons of email exchanges - and besides the... More 

Helpful?
2 Thank Fabriceleparc
Zug, Switzerland
Level Contributor
145 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed November 29, 2015

You will have to love the Tschuggen. Their service is out of this world. We visited the hotel as a group for the second time. It's amazing how well they take care of their guests - many hotels can learn from them. They have a wonderful program to suit everybody's needs and wishes. The spa is absolutely wonderful, only the... More 

Helpful?
Thank katherinelee
TschuggenGrandHotel, General Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you very much for staying again at the Tschuggen Grand Hotel and your incredibly warm comments here on TripAdvisor. It is a great pleasure to read your kind words. For both, the water and the oil that were a bit too cold we would like to apologize. Because of the connection between the outside and inside pool,... More 

Zurich, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 8, 2015

I returned back to the Tschuggen Grand for a week of holiday in August. Coming back felt like, in a way, coming home. The beautiful, colorful, creative space / design and the rejuvenating spa are extraordinary. What really makes it one of my favorite hotels in the world is that, in addition to the above, their people and care for... More 

Helpful?
Thank Tejase860
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you very much for your incredibly warm recommendation here on TripAdvisor. We are delighted that you returned to the Tschuggen Grand Hotel. Furthermore, let us point out that it makes us very proud to be one of your favourite hotels in the world and it is even more rewarding that you felt like coming home. We will... More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 3, 2015 via mobile

We stayed this hotel for weekend trip to escape the heart wave. Both the facilities and the service were great. We enjoyed very much the dinner and breakfast at the main restaurant We would like to come back in the winter. Only the concern for winter is the way from Chur to Arosa. By car, it needs to go through... More 

Helpful?
Thank KyoKyo_S
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest We would like to thank you for staying with us as well as for your lovely recommendations. It is a pleasure to read, that you enjoyed both the facilities and the service and we hope to welcome you back on another occasion during the upcoming winter season. We have some exciting news such as our new Igloo Village... More 

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