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Tschuggen Grand Hotel

#4 of 38 Hotels in Arosa
Certificate of Excellence
GreenLeadersBronze level
Sonnenbergstrasse | 7050 Arosa, Arosa 7050, Switzerland
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Tschuggen Grand Hotel
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271 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Hong Kong, China
Level Contributor
164 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights as part of a family trip with 3 generations. Our 2 rooms were connecting, deluxe on 6th floor. Modern, spacious but cosy rooms with warm colours. Most closet space I have every experienced in a hotel. Great bathroom with separate shower and toilet. No airconditioning but it's not needed, we were there when it was... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest We would like to thank you very much for the comment you posted on TripAdvisor regarding your recent stay at the Tschuggen Grand Hotel. We are delighted that you and your family enjoyed your stay in our hotel as well as the various facilities and we are honoured that your words were so full of praise. Thank you... More 

Hong Kong, China
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I came here with my husband for a romantic ski holiday, and we absolutely loved our stay at this great hotel. I can also imagine this would be a fantastic place to bring kids - it has a bit of something for everyone... at least if that 'everyone' has a true appreciation for the finer things in life. The rooms... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest, Thank you so much for your visit as well as for your lovely review. It is our greatest pleasure to receive such wonderful feedback and we are delighted that you had a fantastic ski holiday so far away from home. We are devoted to offer you a unique experience with outstanding facilities such as our wellness area built... More 

Zurich, Switzerland
Level Contributor
122 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
5 of 5 stars Reviewed April 25, 2015

Clearly this hotel knows it's mark its out to make.... "real keys", a dress code in one of the restaurants, the reception and greeting upon entrance. This was refreshing given so many hotels have gone so modern that the personal service sometimes is lost. The spa as said before is excellent - in particular the staff selection of the therapists... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you very much for taking the time to give an account of your visit to the Tschuggen Grand Hotel on TripAdvisor. It is delightful to read that you spend a wonderful vacation at our property which you so kindly shared with us. We are pleased to know that you enjoyed the unique Tschuggen Bergoase as well as... More 

Shanghai
Level Contributor
78 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 stars Reviewed April 15, 2015

Being a notorious addict with luxury hotels & resorts, my attention was drawn to this hotel as far as two years ago. In March 2015, my long-cherished dream came true, with a huge success. Booking: Corinna is an utter delight to communicate with over the booking process. She advised me of the best season for snow activities, when the prices... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you for sharing such a kind and detailed review. It sounds as though you experienced a variety of activities offered at our hotel, and it’s a pleasure to know that you enjoyed the surroundings, as well. Your very nice compliments, particularly those addressed at our employees will be proudly passed on to our team. Please do keep... More 

Nahariya
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 13, 2015

We booked for a long weekend after reading about the architecture and spa. We reserved a south facing amazing room with breathtaking view and amenities. We arrived by train and as you should expect, with a Swiss precision , the hotel driver was waiting for us at the station, from then on everything was just wonderful, the staff attentive but... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest It was a pleasure to welcome you to the Tschuggen Grand Hotel. We greatly appreciate you sending us your feedback following your stay. We are delighted that you found our sumptuous breakfast as well as our unique Tschuggen Express so appealing. Your compliments, particularly those addressed at our employees will be proudly passed on to our team. We... More 

NYC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 7, 2015

This is now the second time that I have stayed at the Tschuggen and it has been the most relaxing and enjoyable time. The staff and hospitality were heartfelt and genuine. The food was delicious and one cannot beat the Bergoase spa. We were not very fortunate with the weather nevertheless it allowed us even more to enjoy the hotel.... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest It was a pleasure to welcome you again to the Tschuggen Grand Hotel. We greatly appreciate you sending us your feedback following your stay. We are delighted that you found the gastronomic offerings as well as the wellness area by Mario Botta so appealing. Your compliments, particularly those addressed at our employees will be proudly passed on to... More 

Montreux, Switzerland
Level Contributor
2 reviews
5 of 5 stars Reviewed April 2, 2015

Super nice place!! The Michelin Star restaurant was absolutely amazing!! 5 star service and super friendly staff. The spa is amazing!!! the Tschuggen express direct to the slopes is the best comfort !!!! Smoking lounge was very cosy and quiet to have really a moment of relax!! Everything was super great!! the bathroom is absolutely amazing with everything that u... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Many thanks for your recent visit to the Tschuggen Grand Hotel as well as for your raving review. We are very delighted that you spend a great weekend with us and are so kind enough to share your wonderful experience. To read that we were able to exceed your expectations is a big pleasure to us. Dear Guest,... More 

New York City, New York
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 1, 2015

Spring skiing at this property was hazle free and a pleasure. The Hotel is very much family oriented and pets are welcome, lovely place. Staff is friendly and profesional. I have to say the young Austrian waiter and the Portuguese porter/driver went the extra mile, bravo guys. The spa and gym are just superb. Wish our room / suite which... More 

Was this review helpful? Yes
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you for sharing your wonderful experiences with the TripAdvisor readers. We are glad you enjoyed a couple of relaxing days to unwind with your family. Your comments are a ringing endorsement of our day-to-day efforts and have been shared with the entire team, as they are a great motivation to us to continue in the same direction... More 

New York City, New York
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed March 30, 2015

My family and I spend a few nights at Tschuggen Grand hotel last weekend and had a fantastic experience, the hotel grounds are pretty perchy due to the ruggeness of their lot but what a great hotel! the youngster in the family loved riding the Tschuggen express to ski every morning... the ski shop attendant Max is very knowlegable will... More 

Was this review helpful? Yes
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest We would like to thank you very much for your comment regarding your stay at the Tschuggen Grand Hotel. We are delighted to read that you had a memorable time with us. From the “wake-up calls” with the Tschuggen Express to the “turndowns” with live music in the Tschuggen Bar. To hear that you enjoyed the hotel is... More 

Dornbirn, Austria
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed in the hotel for 2 nights middle of January, just when the Swiss National Bank made a Swiss vacation even more expensive for us :-) The complete welcome was very personal with gifts for our kids (1 and 5 years old). We had booked a Junior Suite which was extremely spacious and nicely renovated. The Tschuggen Grand Hotel... More 

Was this review helpful? Yes
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you for taking the time to write this comment about your experience at the Tschuggen Grand Hotel. We are pleased to read that you had an indulgent time, that you enjoyed the Junior Suite and your dinners at the Grand Restaurant. Recognition is very important to us and we are very glad to see that we met... More 

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