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Tschuggen Grand Hotel

5.0 of 5 Sonnenbergstrasse | 7050 Arosa, Arosa 7050, Switzerland
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Tschuggen Grand Hotel
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Tschuggen Grand Hotel
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243 reviews from our community

Traveler rating
    188
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars NEW

We returned to this hotel after a two year break. It was like returning to an old friend. The comfort levels of the hotel are outstanding. The rooms....everything operates as it should. Everything works well. Nothing is broken or old or faded. The layouts are most convenient The spa....well I don't think there are many spas in the Alps as... More 

Was this review helpful? Yes
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you very much for your very positive feedback regarding your second stay at the Tschuggen Grand Hotel. We are pleased to read that you had a memorable time, that you enjoyed the levels of comfort throughout the entire hotel and especially highlight our efforts in guest services. What better feedback can a hotel receive, than knowing that... More 

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I spent two nights at this amazing property and it was first class from start to finish. After being picked up from the train station from then on anyone who I approached knew me by name. I was checked in quickly, greeted by the GM, shown around the property and escorted to my room were my luggage... More 

Was this review helpful? Yes
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest It was a pleasure to welcome you to the Tschuggen Grand Hotel and thank you so much for your outstanding and detailed review. Your words of praise in relation to our considerate personnel have been received with such pleasure - these are a great incentive to keep providing our services to the same excellent standard day after day.... More 

Canton of Geneva, Switzerland
Top Contributor
61 reviews 61 reviews
6 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent two nights at the Tschuggen hotel and it has been one of the best stay ever. Staff is fantastic, truly helpful and friendly. The hotel is perfectly located. Rooms are nice and comfy. And most of all the SPA is absolutly amazing. I will definitely come back ! Thank you for those wonderful memories.

Was this review helpful? Yes 2
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you very much for your wonderful lines in regards to your recent stay with us. It is a sheer pleasure to read that you returned home with some great memories of your time here in Arosa. We are also honoured to be given the compliment to be one of the best hotel stays you have so far... More 

Kolkata (Calcutta), India
Contributor
20 reviews 20 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and i recently stayed at the luxurious property for 4 nights. Having reached at 9 am and not expecting a check in before noon we were pleasantly surprised to be upgraded to their penthouse loft room by 10 am. This itself put us in a great mood. Our room was equivalent to a duplex suite with amazing views... More 

Was this review helpful? Yes 1
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you very much for taking the time to give an account of your visit to the Tschuggen Grand Hotel on TripAdvisor. It is delightful to read that you spend a wonderful vacation at our property which you so kindly shared with us. We are pleased to know that you enjoyed the loft suite as well as the... More 

tel aviv
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 19, 2015

My friends and I visited the Tschuggen grand hotel last week. Expectations were high after reading the reviews on TripAdvisor. I have to say I am usually very concise with my opinions but there was a sense of disappointment and missed opportunity this time. so I will elaborate more... We arrived at Arosa train station from Zurich airport at around... More 

Was this review helpful? Yes 3
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Firstly, we would like to sincerely thank you for your detailed remarks of your recent stay at the Tschuggen Grand Hotel. Please rest assured that our guests’ feedback is of highest importance to us and that we can be grateful for any attentive guest. It is to our utmost regret that we missed to meet your expectations, as... More 

Zurich, Switzerland
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 15, 2015

I stayed at the Tschuggen alone for 6 nights in order to have some quiet, intensive writing time. This was out-of-season following a cold and rainy summer, the hotel was very quiet as was Arosa itself. I had a single room with view of the valley. The room was comfortable and well appointed, the bathroom was practical and the cleaning... More 

Was this review helpful? Yes 1
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you very much for having taken the time to share your wonderful feedback following your stay at the Tschuggen Grand Hotel. We aim to give every guest a personal experience and a quality of life that enables our guests to escape the everyday. We understand from your kind words, that you were looking for peace and tranquillity... More 

Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 15, 2015

Nine adults and a toddler stayed for a week in early January at the Tschuggen Grand and had a fantastic stay. The hotel itself was excellent with large, clean rooms, an excellent spa and great food (with a lot of choice). However what made our stay extra special was the level of service by every single member of the hotel... More 

Was this review helpful? Yes
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest thank you very much for your recent stay at the Tschuggen Grand Hotel as well as for sharing your thoughts with us. It is very valuable to receive feedback from our guests as it provides us with vital information on the levels of service we are offering within the many areas of the hotel. We are glad that... More 

Paris
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 29, 2014 via mobile

We have stayed here around Xmas this year and was our second time here. The staff was extremely welcoming and nice but not everyone spoke french or fluent english which I found a bit odd for grand hotel. Housekeeping sometimes took too long to deliver extra towels uppn phone-requests. This hotel is a must if you fancy skiing as it... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest It was a pleasure to welcome you as a guest to the Tschuggen Grand Hotel. We greatly appreciate you taking the time to send us your feedback following your stay. Be sure that we have taken into account all your remarks, which are very useful for us in order to improve our services and hospitality even more. We... More 

Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 9, 2014

The Hotel is great, a bit modern for my taste but the service, the staff, the spa is amazing. We were the with our 2 year old son and he got a teddy bear as a welcome present. They take good care of the guests and they make you feel like a VIP. The food is incredible. Highly recommended

Was this review helpful? Yes
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest, We would like to thank you very much for the comment you posted on TripAdvisor regarding your recent stay at the Tschuggen Grand Hotel. It is a pleasure to read that you really enjoyed your stay, in particular the heartfelt hospitality, the spa area by Mario Botta as well as your culinary experiences. Personalized service towards each individual... More 

Zug, Switzerland
Top Contributor
50 reviews 50 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 1, 2014

We visited the Tschuggen as a group of friends for the private mountain weekend. The weekend package is absolutely fantastic. We had a great time, the staff was outstanding, the spa is fantastic and the food great. Was surprised me though was the room. The rooms definitely don't live up to a 5* standard. Our rooms was a color mix... More 

Was this review helpful? Yes 1
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest First of all, we would like to sincerely thank you for your remarks with regard to your recent stay at the Tschuggen Grand Hotel. We are glad you were able to join us for the "Private Mountain" weekend. Please rest assured that our guests’ feedback is of highest importance to us as it measures our quality and shows... More 

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Additional Information about Tschuggen Grand Hotel

Address: Sonnenbergstrasse | 7050 Arosa, Arosa 7050, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Arosa
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Tschuggen Grand Hotel 5*
Number of rooms: 129
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Also Known As:
Tschuggen Grand Arosa
Hotel Tschuggen Grand
Hotel Style:
#1 Green Hotel in Arosa
#1 Romantic Hotel in Arosa
#2 Family Hotel in Arosa
#3 Ski-In / Ski-Out Hotel in Arosa
#3 Luxury Hotel in Arosa
#4 Spa Hotel in Arosa

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