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Tschuggen Grand Hotel

5.0 of 5 Sonnenbergstrasse | 7050 Arosa, Arosa 7050, Switzerland
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Tschuggen Grand Hotel
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Tschuggen Grand Hotel
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232 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Avignon, France
Top Contributor
56 reviews 56 reviews
6 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent two nights at the Tschuggen hotel and it has been one of the best stay ever. Staff is fantastic, truly helpful and friendly. The hotel is perfectly located. Rooms are nice and comfy. And most of all the SPA is absolutly amazing. I will definitely come back ! Thank you for those wonderful memories.

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Kolkata (Calcutta), India
Contributor
18 reviews 18 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and i recently stayed at the luxurious property for 4 nights. Having reached at 9 am and not expecting a check in before noon we were pleasantly surprised to be upgraded to their penthouse loft room by 10 am. This itself put us in a great mood. Our room was equivalent to a duplex suite with amazing views... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you very much for taking the time to give an account of your visit to the Tschuggen Grand Hotel on TripAdvisor. It is delightful to read that you spend a wonderful vacation at our property which you so kindly shared with us. We are pleased to know that you enjoyed the loft suite as well as the... More 

tel aviv
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

My friends and I visited the Tschuggen grand hotel last week. Expectations were high after reading the reviews on TripAdvisor. I have to say I am usually very concise with my opinions but there was a sense of disappointment and missed opportunity this time. so I will elaborate more... We arrived at Arosa train station from Zurich airport at around... More 

Was this review helpful? Yes 2
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Firstly, we would like to sincerely thank you for your detailed remarks of your recent stay at the Tschuggen Grand Hotel. Please rest assured that our guests’ feedback is of highest importance to us and that we can be grateful for any attentive guest. It is to our utmost regret that we missed to meet your expectations, as... More 

Zurich, Switzerland
Senior Contributor
44 reviews 44 reviews
41 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Tschuggen alone for 6 nights in order to have some quiet, intensive writing time. This was out-of-season following a cold and rainy summer, the hotel was very quiet as was Arosa itself. I had a single room with view of the valley. The room was comfortable and well appointed, the bathroom was practical and the cleaning... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you very much for having taken the time to share your wonderful feedback following your stay at the Tschuggen Grand Hotel. We aim to give every guest a personal experience and a quality of life that enables our guests to escape the everyday. We understand from your kind words, that you were looking for peace and tranquillity... More 

Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nine adults and a toddler stayed for a week in early January at the Tschuggen Grand and had a fantastic stay. The hotel itself was excellent with large, clean rooms, an excellent spa and great food (with a lot of choice). However what made our stay extra special was the level of service by every single member of the hotel... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest thank you very much for your recent stay at the Tschuggen Grand Hotel as well as for sharing your thoughts with us. It is very valuable to receive feedback from our guests as it provides us with vital information on the levels of service we are offering within the many areas of the hotel. We are glad that... More 

Paris
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed here around Xmas this year and was our second time here. The staff was extremely welcoming and nice but not everyone spoke french or fluent english which I found a bit odd for grand hotel. Housekeeping sometimes took too long to deliver extra towels uppn phone-requests. This hotel is a must if you fancy skiing as it... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest It was a pleasure to welcome you as a guest to the Tschuggen Grand Hotel. We greatly appreciate you taking the time to send us your feedback following your stay. Be sure that we have taken into account all your remarks, which are very useful for us in order to improve our services and hospitality even more. We... More 

Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 9, 2014 via mobile

The Hotel is great, a bit modern for my taste but the service, the staff, the spa is amazing. We were the with our 2 year old son and he got a teddy bear as a welcome present. They take good care of the guests and they make you feel like a VIP. The food is incredible. Highly recommended

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest, We would like to thank you very much for the comment you posted on TripAdvisor regarding your recent stay at the Tschuggen Grand Hotel. It is a pleasure to read that you really enjoyed your stay, in particular the heartfelt hospitality, the spa area by Mario Botta as well as your culinary experiences. Personalized service towards each individual... More 

Zug, Switzerland
Top Contributor
50 reviews 50 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 1, 2014

We visited the Tschuggen as a group of friends for the private mountain weekend. The weekend package is absolutely fantastic. We had a great time, the staff was outstanding, the spa is fantastic and the food great. Was surprised me though was the room. The rooms definitely don't live up to a 5* standard. Our rooms was a color mix... More 

Was this review helpful? Yes 1
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest First of all, we would like to sincerely thank you for your remarks with regard to your recent stay at the Tschuggen Grand Hotel. We are glad you were able to join us for the "Private Mountain" weekend. Please rest assured that our guests’ feedback is of highest importance to us as it measures our quality and shows... More 

Basel, Switzerland
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 30, 2014

To start: I've stayed in a few world leading hotels so far and therefore i'm not so easy to impress .... but the Tschuggen really managed to impress me! It's the small things that you will love so much about the Tschuggen! From the friendly staff, to the fresh wellness shots they offer you in the morning to the fresh... More 

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TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest We are very humbled by your kind and thoughtful review. Such a frequent traveler as yourself has certain expectations, and we are very pleased your experience will turn into a repeat visit in the near future. It is wonderful to hear that you enjoyed all the small things around your stay. We are looking forward to your return... More 

1 review
5 of 5 stars Reviewed November 30, 2014

My husband and I recently spent a wonderful weekend at the Tschuggen grand hotel! The rooms are lovely (such attention to detail and such taste!), the spa is beautiful and very spacious and the staff are extremely friendly and accommodating! We've stayed at a number of very nice hotels, however in my opinion it's the small things that make a... More 

Was this review helpful? Yes
TschuggenGrandHotel, Manager at Tschuggen Grand Hotel, responded to this review

Dear Guest Thank you for your rececent visit as well as for reviewing your stay with us. From your comfortable room to the many areas of the Spa designed by Mario Botta, it sounds as though you were able to enjoy many aspects of the the Tschuggen Grand Hotel. We are especially pleased to know the service you received made... More 

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Additional Information about Tschuggen Grand Hotel

Address: Sonnenbergstrasse | 7050 Arosa, Arosa 7050, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Arosa
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Tschuggen Grand Hotel 5*
Number of rooms: 129
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Also Known As:
Tschuggen Grand Arosa
Hotel Tschuggen Grand
Hotel Style:
#1 Green Hotel in Arosa
#1 Romantic Hotel in Arosa
#2 Luxury Hotel in Arosa
#3 Family Hotel in Arosa
#3 Spa Hotel in Arosa
#3 Ski-In / Ski-Out Hotel in Arosa

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