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Hotel Victoria-Lauberhorn

Travelers' Choice award winner
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Dorfstrasse, Wengen 3823, Switzerland
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1 room 1 guest
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Hotel Victoria-Lauberhorn
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220 Reviews from our TripAdvisor Community

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Traveler rating
    103
    88
    14
    7
    8
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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  • Dutch first
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  • German first
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    (220)
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    (50)
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    (75)
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    (25)
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Scotland
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for about two weeks en famille, as in three previous years. Little has changed, so I will not bore you with detail. Our experience was again of friendly staff, good food and clean attractive décor; this contrasts strangely with the few negative reviews that focus on these aspects. The hotel is by the station but you are... More 

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Texas
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I literally walked out the train station and in just a few short steps, I was on the grounds of Hotel Victoria-Lauberhorn. Easy check in, nice reception staff,very clean room, fantastic breakfast, and many English channels on the television which I watched at night. The wifi is free and fast! Wengen is a small village and this hotel is in... More 

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Geneva, Switzerland
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel and rooms are clean, staff are friendly and multilingual but seem stretched. Breakfast is ok but not exceptional. The spa is probably the best part of the hotel, enjoyed by the whole family. Try to avoid the rooms on the station-side which are a bit noisy! We had communicating rooms, parents in one and four kids in the... More 

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Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

This is your standard european, average hotel. In Wengen, there are few hotels due to its size, so if you're worried about location, do not choose this based on its close proximity to the train station (every hotel has an electric taxi to pick you up. The room was fair, but did have an exceptional view. The bathroom was tiny,... More 

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Washington DC, District of Columbia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Yes it is RIGHT next to the train station but this is a tiny town so all the hotels are within walking distance. For the price this hotel is dated (has not been renovated in a long time), the rooms are old and small, the staff are rude and tyrannical (a couple are nice and exceptions to the rule however)... More 

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Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Melissa, Sorry, that your expectations were not completely fulfilled. We would like to remember that the train station of Wengen is a little nostalgic station. Our clients appreciate the fact they don't have to walk too long with their luggage to get the reception of the Hotel. Furthermore, the amiability of our staff is essential for us, we will... More 

Genoa, Italy
Level Contributor
526 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 1,055 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Picked this hotel because of the location; walk off the train, and you are practically into the lobby of the hotel. Dead "downtown" and convenient to everything you need. Very nice staff at check in; explained all the hotel "ins and outs" and offered great service. Excellent WiFi both in the lobby and room. Room was good size for Europe,... More 

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Crewe, United Kingdom
Level Contributor
106 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We spent two nights here after being moved from the Sunstar next door which we were told had been "overbooked". The hotel is right next to the train station and has great mountain views. The room was large but quite basic and had free WiFi. The lack of traffic in the town makes for a quiet nights sleep and the... More 

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 24, 2015

This hotel has a fantastic location with a great view of the Swiss Alps. The staff was very friendly and accommodating. They spoke 3-4 different languages, which was a relief. Pool was no extra charge and it was extravagant. They provide bathrobes for each guest and the water was the perfect temperature. There's complimentary breakfast!

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 22, 2015

We spent three nights in this delightful hotel in Wengen July 11-14. The staff was excellent. They provide a breakfast above European standards with freah cold meat, cheeses, smoked salmon, cereals, yogurts, eggs, breads, the works! We had plenty of calories to burn in our hikes. The location of this hotel is perfect (see note below). It is across the... More 

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Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Veronica, Thank you for your rating. We are pleased to hear that you spend a good time in our hotel. Why wouldn't you try now the others hotels of our hotelgroups, that are similar to the Hotel Victoria in terms of Quality?! See you soon. Maxime C., Ferienverein More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

We loved the room with balcony having mountains to look at....everything in the hotel felt great except that there is no AC. But i guess most hotels in Switzerland wont have it. The reception is very helpful and the restaurant is goid. The breakfast doesn't have much varieties but its good too.

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Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Ana, I would like to thank you for your comment. We are happy to hear that you have had a good time in our Hotel. We hope to see you again soon! Yours faithfully. Maxime C., Ferienverein More 

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