Just returned to UK having had a great ski holiday in Sunstar Hotel, Wengen all booked through Railbookers a firm we had not dealt with before. They handled everything including a complex series of international rail changes efficiently and cost effectively. Everything went well and we were most impressed with the firm and will use them again. Well done. Sunstar... more

One of a hotel chain, lacking some of the character of a family run hotel and feeling as if the accountants had been in-relatively cold pool as indicated by earlier visitor, (25 degrees on our thermometer),superior rooms and bathroom were basic and small and lacking in special bathroom extras such as perfumed shampoo,old small tv and complimentary train tickets didn't... more

I really love the resort of Wengen, having stayed in the village a few times before. This time we chose the Sunstar, as it was well rated, had a pool and had a reputation of being child friendly - all important with an 8 year old on the trip. Location wise you cant complain, very central in the village across... more

We visited this hotel for a few days in March and had such a great time we decided to spend a week over Christmas. We could not have had a better time, this hotel is warm & friendly and the staff and the management work hard to make sure guests are happy and made to feel extremely welcome. Our rooms... more

As a family of 5 we booked this hotel in September and duly paid our 50% deposit in November. On CHRISTMAS DAY, less than 24hrs before our scheduled arrival we were informed BY EMAIL that due to a "mishap", they could no longer provide us with our room(s) and they had moved our booking to the Sunstar Hotel in Grindelward... more

Although our short stay at this hotel was pleasant enough, it wasn't special or remarkable in any way. Our room, a deluxe double, barely allowed room to situate/access two suitcases in addition to other hand luggage. (Another in our party had a deluxe single and it was truly a 'single' - one single bed in a room half the size... more

My wife and I just returned from a trip to Wengen. The Sunstar hotel was very pleasant. Nice breakfast and nicer people. What a lovely town! What a lovely place! more

Spent 10 night here at the end of August. Best hotel I have staying it for many years! The room was High Standard, bright, spacious, cleaner and with a nice balcony. The free minbar (soft drinks and beer) which is replenished daily was a nice bonus. The little extras( Umbrellas on loan, Bathrobes, Sawing Kit...) were so well thought out,... more

Arrived at the hotel to find that they had no record of my booking (through Inghams) but was quickly upgraded from a single to a suite whilst enjoying a glass of gluhwein and being advised by the guest relations manager of the hotel facilities and the daytime and evening activities provided by the hotel and the resort. The suite offered... more