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Bernastrasse 37, Interlaken 3800, Switzerland
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Heidi's Hostel
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Ranked #36 of 39 Interlaken B&B and Inns
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31 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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Abu Dhabi, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 2, 2013

It was a horrible experience...smell of dogs everywhere. Smell from carpets too. We tried to come late to the hostel on the second day. I advise not to book this hostel looking at the price. Location is not far from West station

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 19, 2013

When I first entered to the hotel (that shouldnt even be called a hotel) i started to get sick because of the disgusting smell. The lady that run the hotel had a filthy cat that could enter to any of the rooms. The" bathroom" was inside the closet and i couldnt sleep because the bed was smelly and noisy. I... More 

Was this review helpful? Yes 1
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 10, 2013

This was one of my first Hostel experience, I was with my friends and though most of the reviews seem bad, the kitchen was fine, we cooked our food and then went back to our beds, there is no common room space, so less of interaction with fellow travelers but if you're with friends, it's good to go.

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Lima, Peru
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed July 21, 2013

We stayed only for a night, and the hostel seemed fine at first. The good thing about this hostel was that they had a kitchen that we could use and it was cheap for being in Switzerland. The room seemed fine and clean but when we left I noticed that I had something that seemed like mosquito bites. After I... More 

Was this review helpful? Yes 1
Dublin, Ireland
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 23, 2013

The moment you step in the hostel you feel the pungent smell of dampness. The washroom is a iron cabinet inside the room. The water from the iron cabinet (washroom) leaks into the room and onto the carpet which causes the smell of dampness. I stayed for 2 days and used full bottle (300ml) of room freshener and used to... More 

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Seattle, Washington, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 25, 2012

All kinds of promises made. In the end, none of them delivered and we were charged over double the rate we found online.... Absolutely no reason to stay here unless it's too cold to survive on the street outside. Filthy, horrible smell, unsafe bunk beds, moldy bathrooms...would never stay here again.

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
13 reviews 13 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 19, 2012

The hostel is run by a very nice, friendly, talkative and grandmotherly lady, Heidi. The place is very affordable and the location is just perfect, right next to the Interlaken west train station. The view from the room is great with a decent kitchen. There is a good amount of parking space and it is free, which is a luxury... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 15, 2012

convenient location as it is minutes from the interlaken west train station. pretty cosy hostel but you have to watch where you put your food to prevent little mice from munching on them. we were able to admire some beautiful views of the mountains from the balcony and even from the bed.

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Navi Mumbai, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 25, 2012

we travelled for about a month all over europe and it was the only place where we felt cheated and had to leave immediately and moved to hotel krebbs. it did not have basic amenities of a dishwasher, washing machine and wi-fi besides. we did not get what we were promised and apartment was very poorly decorated and very old... More 

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 19, 2011

There were dog fleas in the entire room! on the bed, cushion, wall, floor, chair, cabinets and even the toilet!!!! we only found this out in the during midnight realizing something was crawling on the blanket! Completely ruined my holiday and my trip to Jungfrau when we stayed up entire night at the train station since we cant stand being... More 

Was this review helpful? Yes 2
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Additional Information about Heidi's Hostel

Address: Bernastrasse 37, Interlaken 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range (Based on Average Rates): $
Number of rooms: 14
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Also Known As:
Heidi`s Hotel Interlaken

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