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All 22 Interlaken hotels »

Carlton Europe

3.0 of 5
Hoeheweg 94 | (Villa Europe and Minotel Carlton merged), 3800, Switzerland
Hotel amenities
Carlton Europe
Ranked #11 of 22 hotels in Interlaken
4.0 of 5 stars 91 Reviews
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91 reviews from our community

What travelers say about this hotel
  • Evening meals(4)
  • Friendly and helpful(4)
  • First nights(3)
  • Front Office(3)
Traveler rating
    23
    46
    15
    7
    0
Only show reviews for Family (18) | Couples (34) | Business (6)
Date Rating
Mumbai (Bombay), India
Senior Contributor
41 reviews 41 reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 29, 2012 NEW

I went to this hotel with my friends. The location is great, just 200 mtrs from Interlaken OST station. The staff is very friendly and courteous. The rooms are spacious and comfortable. However the bathroom is very small and barely any space to move around. The breakfast was ok and since most of us are vegetarians, we had little choice... More

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Felixstowe
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2012 NEW

Stayed at this hotel as part of a 12 day holiday and I considered this to be the best of the hotels I visited. The room, food and staff were all excellent. I liked the system whereby at breakfast the dinner menu was provided on a sheet that also gave that day's and next three days weather forecast. Each morning... More

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Walterville, OR
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2012
1
person found this review helpful

My wife and I stayed at the Hotel Carlton during Easter. The staff was very friendly and helpful during our stay. The bathroom was newly renovated and the room was large and clean. The only negative was the bed, which was too firm. The breakfast buffet was good enough.

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See 2 more reviews by Gasspasser for Interlaken
faridabad
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2012
2
people found this review helpful

The best thing about this hotel is its location. Its 10 mins walking from Interlaken OST railway station. Rooms are big and comfortable. Its a private residence being converted to a hotel. Bathroom is small. We stayed here for 3 nights and throughout we didnt face any problem. Morning Buffet Breakfast is average. Overall, Good Hotel with excellent location

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Doha, Qatar
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 26, 2012
2
people found this review helpful

I stayed here for two nights (March 21-23) with my wife, we both were very happy with the location and service. The rooms are economic standard . Our room had a nice view of the mountain covered with snow and with large shower. The hotel is just near Interlakan train station which made . The rate was well priced (CHF155per... More

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saudi Arabia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 28, 2012
1
person found this review helpful

i stayed in room no. 463 in the 4th floor & the floor made from wood but it is not fixed properly & it was too noisy when i walk on it & it is noisy & bothering the person who stays in the room below this room in the third floor , thanks for ur care .

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Bangalore, India
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 27, 2011

I got the best room I think. We had a large balcony overlooking the Mountain and railway station. I could reach the hotel in 3 minutes by walk from Interlaken OST station. The room was spacious and breakfast was good. Compared to my experience in Zurich & Luzern I felt 300 CHF is little expensive for a room night.The Hotel... More

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See 2 more reviews by SumanMukhopadhyay for Interlaken
Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 29, 2011
1
person found this review helpful

It was an average hotel. I would not say it was bad but after staying at Crystal St.Moritz your expectations definitely go up. There were flies in the room. The amenities were basic. The experience was OK. The only relief was Shalimar Restaurant in the vicinity which gave us access to Indian food. Also the location was good. The hotel... More

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Dominik Naglitsch, Leiter Front Office at Carlton Europe, responded to this review
December 1, 2011

Dear Sunnydinghra We thank you very much for your honesty and your assessment at TripAdvisor. We are very sorry that we couldn`t achieve your expectations. At the moment we are doing a soft renovation in most of our rooms, so that we can improve our amenities. Despite of all, we would be very grateful to welcome you at the Carlton-Europe... More

Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 25, 2011
1
person found this review helpful

My husband and me had stayed at this Hotel in October , 2011 on our honeymoon. It was our last leg of the journey , however we had the worst experience of the all the places / hotels visited. Our room was gloomy and there were flies to welcome us. After having informed the front desk to about the flies... More

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Dominik Naglitsch, Leiter Front Office at Carlton Europe, responded to this review
December 1, 2011

Dear Ms Shivani We thank you very much for your honesty. Obviously there was a misunderstanding between our staff and you. We are very sorry, that you haven`t experienced your stay as expected. At the moment we are doing a soft renovation in most of our rooms, so that we can upgrade our standard. Despite all of this, we are... More

Preston, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 12, 2011

I stay in many hotels in Europe but I find Carlton Europe as a very warm welcome very nice staff and always have a smile for you in the breakfast area and room service. The rooms are very clean and lots of cumfort plenty of space . You have free internet at the front desk,and the staff on the front... More

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Additional Information about Carlton Europe

  • Carlton Europe Hotel Interlaken
  • Carlton Europe Interlaken
Address: Hoeheweg 94 | (Villa Europe and Minotel Carlton merged), 3800, Switzerland
Price Range: PLN: $$

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