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Carlton Europe

Certificate of Excellence
Hoeheweg 94 | (Villa Europe and Minotel Carlton merged), Interlaken 3800, Switzerland
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Carlton Europe
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Ranked #16 of 31 Hotels in Interlaken
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
popotnik2014 Ljubljana, Slovenia
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181 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ljubljana, Slovenia
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
253 helpful votes 253 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

For more photos of hotel and informations you can add me on Facebook: https://www.facebook.com/profile.php?id=100009106960471 Is very nice hotel in Interlaken, near river Aare. We stayed one night in this hotel and have dinner and breakfast. Staff was really friendly, helpful, all thinks they made immediately and quickly. Upon arrival they already have prepared the keys of the rooms. And the... More 

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Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 26, 2015

Photos do not do justice to the beauty of Switzerland and comfort of the Carlton hotel. Located down a beautiful stroll from the Station, everything about the hotel makes you feel at home starting with the extremely friendly and helpful staff to the cozy rooms, comfy beds, picturesque view from the balcony, Indian restaurant down the hotel and my favorite... More 

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London, UK
Contributor
17 reviews 17 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 20, 2015

We were booked into this hotel as part of a wider organised rail tour of Switzerland, and it really was a great location to chose. Easy rail conections to Bern, Lucerne and the Glaciers mean this is the crossroads of the country. It is a 5 min walk along a flat, fairly quiet but well lit road from Interlaken Ost... More 

Was this review helpful? Yes 4
Singapore, Singapore
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2015

Excellent location and general services. Breakfast was good and plentiful, reception staff spoke very good english and are also ready to assist any queries with patience and enthusiasm. The staff's service was excellent and professional!

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

Just came back from a 5-day conference which we organised for 40 people at the Hotel Carlton-Europe. The friendly and helpful staff were always very accomodating to our wishes. Well-prepared lunches and coffee breaks all added to a very pleasant stay here. Can only recommend this hotel for similarly-sized business meetings.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 18, 2014

We arrived at 12.30 from Stuttgart Germany, I could see hotel from train before Interlaken station and felt happy with our hotel decision, walkable distance from station, good location, helpful staff, check in was informative but surprisingly lots of dos and don't list before check in since it's a old hotel, fire safety, bath room usage......mmmm. Fine, The first surprise... More 

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Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 8, 2014 via mobile

If u spend little time in room and not a light sleeper, this cud be your hotel choice. Creaky floor u can wake a baby. People walking upstairs or dragging luggage, u can hear them thumping loudly. Reception was nice and helpful. Hotel near to ost and harder klum start point. Price for uncomfortable bed and noise, not so great.... More 

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 30, 2014

This is a great hotel. We arrived to find we (family of three) had an upgrade to a superior room which had two separate bathrooms a very generous bathroom,with a bath and lots of living space. The staff were very friendly and accommodating. For 9 euro we were allowed to use the washing machine and take the drying rack to... More 

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United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 25, 2014

We had a wonderful stay at the Carlton Europe and will be back soon! The hotel is great value for money and very comfortable. The staff were genuinely welcoming and helpful; all in traditional Swiss dress. It was lovely to be greeted with an ice-tea and an introduction to Interlaken. The location is perfect for exploring the wider area. It's... More 

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2 reviews
5 of 5 stars Reviewed September 21, 2014

Wonderful hotel with great location. Literally 5 mins from Interlaken OST station, super market. Hotel surrounded by great views. Hotel made chalet style, so get the experience of a swiss Chalet while staying in the hotel. Rooms were very good and bed comfortable too. Hotel also gave us free bus passes to travel to and fro from Interlaken OST. Also... More 

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