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All 25 Interlaken hotels

Metropole Hotel Interlaken

4.0 of 5 Hotel   |   Hoheweg 37, Interlaken CH-3800, Switzerland
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Metropole Hotel Interlaken
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Ranked #13 of 25 hotels in Interlaken
A recent review
3 of 5 stars reviewed 1 week ago
icicream Mountain View, California
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227 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

It was last minute booking and it said 4 star hotel. I checked in and the room doesn't have AC.. Not a single room had AC in the hotel. It's very old and needs to be remodeled to be a 4 star hotel. Location is nice but way too much money for nothing. Try other hotels before booking here.

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Mountain View, California
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

We stayed at the Metropole late June, beginning of July 2014. The location is superb, right in front of the park. Besides that, the hotel condition is average. Room is clean with balcony but not updated. Lobby is spacious but decoration is funny. Pool and gym were not open due to construction. Kettle has to be checked out from the... More

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metropoleinterlaken, Manager at Metropole Hotel Interlaken, responded to this review

Dear icicream Thank you for your feedback on Tripadvisor. I am sorry, you couldn't profit from our new guest area since it was under construction during your stay! In the meantime all our hotel guests can profit from tea and coffee, 24h a day in the new area. Furthermore there is a new fitness centre and Sauna inclueded in the... More

Ahmedabad, India
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Metropole hotel: 1-costly and u wont get good service. 2-staff is not so helping. (there was one very old lady of age like 70 plus,who was staying at their hotel, she lost her phone, and asked receptionist to make a call, the receptionist asked the old lady to make a call from the pay phone at the end of lane... More

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is well located, service is good and answering quickly to any demands. TV are a bit cheap, not HD, quite small, for a 4* hotel, it could have been better. Breakfast is expensive (20CHF), but delicious. The restaurant on the 18th floor gives a nice view of the city.

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Gold Coast,Australia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Absolutely awe inspiring views of JungFrau Mtns-(young female !..go figure)from the 8th floor Room/balcony.Staff were friendly a knowledgeable and loved lil choc left on bed each day! WiFi hap hazzard but easy access to everywhere.Room clean,spacious and tidy but no air-con so Balcony left open at times. Food was plentiful and excellent and the Rooftop Restaurant magnificent views were had... More

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Senior Contributor
32 reviews 32 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Metropole Hotel in July this year. The hotel is in a great position, placed almost centrally between Interlaken West and Interlaken Ost (the 2 railway and boat stations) on the main Hoheweg through the town. It is directly opposite the open green land off the Hoheweg and so plenty of opportunities for after dinner strolls. We had... More

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metropoleinterlaken, Geschäftsführer at Metropole Hotel Interlaken, responded to this review

Dear HappycoupleBingley Well, what else should I mention about the Metropole... Thank you very much for your very motivating feedback! Having happy guests and providing even the better service than they are expecting is what the goal of every hotelier must be. Have you used our new fitness centre, sauna and lounge area for our hotel guests with free coffe... More

Hong Kong, China
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

No air condition in room.When I open the window,the noise come in.Old design.Bathroom too small.No water or kettle in room. However,the view from a dirty balcony is fantastic.I think they should put some decoration in balcony such as putting some tiles flooring could be more completed. Staff is good. Location is good too. The rooftop restaurant has a great view.... More

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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Water kettle chargeable Very poor break fast Omelettes etc are chargeable No fan or aircondition. Must be for summers Only good point reception staff is fast and helping. Mid of shipping area. Very near to bus stand Near to co op store 1 star Sssssss

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Kolkata (Calcutta), India
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 23, 2014

A genuine 4 star hotel, Metropole Hotel offers great views of the Mountains and the Hoheweg, that is if you chose to stay in one of the rooms with the view. Shabby-looking on the outside, It is different once you enter the hotel. Perfectly located on the Hoheweg, almost equidistant from the Interlaken West and the Interlaken Ost station. The... More

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Carlisle, United Kingdom
2 reviews
5 of 5 stars Reviewed June 19, 2014

Probably not your typically Swiss looking Hotel from the outside, but splendid views from virtually every bedroom. This Hotel is genuine 4 star .The room we occupied was very well appointed and kept very clean. The restaurant had an extensive self-service breakfast buffet with staff on hand to ensure everyone was well catered for. The dinners were of a very... More

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metropoleinterlaken, Manager at Metropole Hotel Interlaken, responded to this review

Dear Donald A Thank you very much for your motivating feedback at tripadvisor and for chosing the Hotel Metrople for your stay in Interlaken. From 1st of July on we are opening a new area for our hotel guests - a new fitness area, sauna and a lounge with free coffee & tea making facilities and a business corner. We... More

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Additional Information about Metropole Hotel Interlaken

Address: Hoheweg 37, Interlaken CH-3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Metropole Hotel Interlaken 4*
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Also Known As:
Interlaken Metropole Hotel

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Hotel & grounds (21)
Room/suite (13)
Bathroom (6)
View from room (27)
Dining (3)
Pool/beach area (1)
Other (33)

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Room/suite (5)


Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style
#6 Luxury Hotel in Interlaken
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