Swiss Chalet in Interlaken is a small hotel in which the staff have no concept of customer service. The hotel room itself was nice made in a typical log cabin / swiss chalet style. Since this was a family room, it was very spacious with a loft where they had a Double bed and a single bed on the ground... more

extremely economical at 100 swiss francs per day it is very good for budget traveller and is opp to the railway station just one minute walk more

We spent two wonderful weeks at the Chalet Swiss. From the moment we arrived the staff made us very welcome, and this continued throughout our stay. Meal times were flexible, allowing us complete freedom to come and go when it suited us. The cuisine was excellent, with a different choice most nights. The breakfast buffet was always well stocked with... more

We have just returned from a 2 week holiday at Chalet Swiss.Our rooms in the annex were very comfortable, clean and spacious. All staff were friendly and helpful.There was a good choice of buffet breakfast to start the day.The set evening menu was varied, tasty and good value.The service was still efficient,even when a coach load was in.The Hotel is... more

We arrived to find out the room we booked in advance was on the ground floor. Not a major problem, as we never specified that we did not want a ground floor room. However, when my wife asked if we could be moved, her question was met with near ridicule by the receptionist (all smiles unless you asked for anything!).... more

This was our first stop of a three centre holiday holiday started on the right foot. We were made to feel welcome from the moment we checked in. The rooms were very comfortable and spotlessly clean. Food was of a good standard. The bar was small but comfortable. Really enjoyed our stay. more

This Swiss Chalet, with its annex at the rear, has the nicest, kindest and most helpful staff of anywhere we have ever stayed. Everyone, from the managers to the cleaners, did their utmost to ensure that our stay was a pleasurable and fulfilling one. The hotel is a short walk from the Interlaken West train station and has stunning views... more

We stayed at Hotel Chalet Swiss for 8 nights in Jan / Feb 2008. We found Hotel Chalet Swiss to be of a consistently excellent standard. Features which stood out to us were: The staff: All staff members that we came in contact with were helpful, friendly and were extremely knowledgeable on the local area / could suggest excellent day... more

My wife and I have just returned from a 5 night stay in the Hotel Chalet Swiss and had a very enjoyable holiday. Our room was basic, but clean and spacious, and the staff were very friendly and always happy to suggest different places for us to visit. We had an all inclusive half board deal and had good wholesome... more