We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Lotschberg & Susi's B&B

Certificate of Excellence
Hotel website
General Guisanstrasse 31, Interlaken 3800, Switzerland
Book on
TripAdvisor
Trusted partner. We work with Cancelon to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel Lotschberg & Susi\\
View Map
Add Photo Write a Review

156 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    59
    53
    23
    11
    10
See reviews for
44
60
6
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (23)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (9)
All months
Boston, Massachusetts
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Clean, comfortable beds. Nice sized room (could sleep two more than our two). Bathroom small but good. Breakfast a little meager but has basics - yogurt, cereal, toast, coffee, a little fruit, cheese, meat. Seemed exoensive for level of room but that may be the state of things. There are some fabulous hotels in Interlaken but they do look expensive.... More 

Was this review helpful? Yes
San Diego, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

Let me start by saying, Bettina is the sweetest person ever. She runs Hotel Lotschberg perfectly, and is very helpful. To all the people who gave this place a bad review, you're out of your mind. Did you not see pictures before you came? It's not the Ritz Carlton, nor should it be, nor is it trying to be. It... More 

Was this review helpful? Yes
St. Albans, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel's policy is 10 am checkout time which is a total disrespect to the clients and rarely to be seen in this time and age. The rooms are not cleaned properly (someone's pants were behind the radiator in our case), our room was small and furniture outdated, strongly smelling of chemicals from the cleaning. Lots of noize from outside... More 

Was this review helpful? Yes
Shiloh, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a large room with double twin beds pushed together. Plenty of room. Small bathroom/shower but worked well. Great staff who were all very helpful in providing suggestions and directions. Easy access to trains and boats. Free local transport pass makes it easy to go between West and Ost. Breakfast was sufficient to start each day.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 4 weeks ago

what can i say, the hotel was amazing, nice clean rooms, great room service and one of the best managers i have ever had the pleasure of dealing with, Mateena (hope i spelt that right) has the MOST amazing smile and took all our stress of driving from England to Switzerland away,u cant beat a positive upbeat attitude, she even... More 

Was this review helpful? Yes
Copenhagen, Denmark
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Amazing place to spend a peaceful vacation. Great location....very helpful staff. We couldn't get one night booking in the hotel, so we had to move to another place....Bettina helped us with our luggage n kept it safe for the next day.

Was this review helpful? Yes
Sydney, Australia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 23, 2015

We were 4 mature adult and stayed in the apartment for 4 nights. The place were ok, location was close to Interlaken West station. It was a two bedroom small apartment on the ground floor with two toilet and 1 bathroom, The kitchen was well equiped. Overall i have no complain about the place, it is not a 4 star... More 

Was this review helpful? Yes
Cape Town, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2015

Although Hotel and B&B was full when I tried to book Bettina emailed me back and offered me an apartment at B&B at reasonable rates. Loved my apartment. location was fantastic very near station and shopping center which had a cafeteria. Lots of eating places and shops in close proximity Bettina was friendly and made me feel very welcome. Had... More 

Was this review helpful? Yes
Raleigh, North Carolina
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 24, 2015

Cant say enough great things- quint awesome place for the $$, they went above an beyond to make us feel at home (including leaving us breakfast for the next morning when we checked out early) Def would stay again!!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 24, 2015

Stayed one night with my wife and two kids, 13 and 9 in June. Bettina is amazing -- so energetic, and passionate about the region. She helped us plan our stay (and hike) in the Lauterbrunnen Valley and Murren. She made our stay special. The hotel is 3 stars, with good wifi, great breakfast service, etc. (Despite the price, don't... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
Room/suite (22)
Viewed
View from room (13)
Viewed
Dining (6)
Viewed
Hotel & grounds (15)
Viewed
Family/play areas (1)
Viewed
Bathroom (6)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (1)
Viewed
Other (12)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Interlaken hotels
0.4 mi away
Hotel Roessli
Hotel Roessli
#1 of 8 in Unterseen
4.5 of 5 stars 2,063 reviews
0.7 mi away
Hotel Interlaken
Hotel Interlaken
#4 of 31 in Interlaken
4.0 of 5 stars 386 reviews
0.4 mi away
Hotel Beausite
Hotel Beausite
#2 of 8 in Unterseen
4.5 of 5 stars 429 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
BEST WESTERN Hotel Bernerhof
BEST WESTERN Hotel Bernerhof
#22 of 31 in Interlaken
3.5 of 5 stars 135 reviews
0.7 mi away
Waldhotel Unspunnen
Waldhotel Unspunnen
#25 of 31 in Interlaken
3.5 of 5 stars 33 reviews
0.1 mi away
Hotel de la Paix
Hotel de la Paix
#9 of 51 in Interlaken
4.0 of 5 stars 118 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay