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Hotel Lotschberg & Susi's B&B

Certificate of Excellence
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General Guisanstrasse 31, Interlaken 3800, Switzerland
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Hotel Lotschberg & Susi's B&B
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Hotel Lotschberg & Susi's B&B
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148 Reviews from our TripAdvisor Community

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41
57
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Cant say enough great things- quint awesome place for the $$, they went above an beyond to make us feel at home (including leaving us breakfast for the next morning when we checked out early) Def would stay again!!

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1 review
5 of 5 stars Reviewed 1 week ago

Stayed one night with my wife and two kids, 13 and 9 in June. Bettina is amazing -- so energetic, and passionate about the region. She helped us plan our stay (and hike) in the Lauterbrunnen Valley and Murren. She made our stay special. The hotel is 3 stars, with good wifi, great breakfast service, etc. (Despite the price, don't... More 

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Hobart, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in an apartment at this hotel for 5 nights. We think that this part of the establishment is more modern and better value than the hotel rooms. Location is extremely good, with an easy walk from Interlaken West railway station. It's just round the corner from two supermarkets (closed on Sundays). A reasonable distance from shopping and all... More 

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Lotschberg, Manager at Hotel Lotschberg & Susi's B&B, responded to this review

Thank you for your kind words The hotelrooms were completely renovated and refurbished in 2011, the apartments and economy double rooms in 2012 and 2013. The hotelrooms and the apartments are 2 completely different offers and have very different styles The living room area inside the hotel will be renovated this winter We are happy you've enjoyed your stay and... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We rchd here in the evening ... Helena was on the reception .. We had booked for superior category room....the room was very small with a extremely small size bathroom ....plus it had no view and was very very smelly.... When we asked at the reception to change the room ... She said only her manager Bettina can decide.....after a... More 

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Lotschberg, Manager at Hotel Lotschberg & Susi's B&B, responded to this review

Good Afternoon We are sorry that you felt this way. The Superior double rooms are our medium sized double rooms. With 2 extrabeds inside the room there is not much space left. Room and bathroom size are given as the builing is 109 years old. You have then changed to one of our Deluxe double rooms (again with 2 extrabeds).... More 

Punta Gorda, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

My two adult daughters and I had the wonderful opportunity to travel in Europe in May 2015 before my younger daughter began an international program in London with her university. It had been a dream to spend a few days in the Alps and we stayed in Interlaken at Hotel Lotschberg. It was such a great choice and we had... More 

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Western Australia, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spend 3 nights in a small double room in the annexe to the hotel. The hotel is located a very short walk from Interlaken West train station and as such, is in an ideal position when arriving / departing by train and for day trips. It is also close to a shopping centre and many restaurants. The room had... More 

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Mumbai
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 nights in May 2015. We were 4 families with 5 year old children. Rooms were small but neat. The breakfast was quiet nice and the layout of bread, cheese , jam and teas was wonderful. They have a small lounge which you can use to cook your own food or sit and have a few... More 

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singapore
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Bettina, the lady boss, is a very pleasant lady. She is genuine in providing her service to the guests. She makes our stay in her hotel so comfortable. She will go all the way out to accommodate our requests. Thanks for your effort Bettina. We wish you all the best in your future endeavours.

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Kolkata (Calcutta), India
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is very close to the railway station. Hardly a 5 min walk (although, Interlaken itself is very small). The building is old style European house. It has two types of accommodations. The hotels rooms are in the main building and they give you breakfast with these rooms. The other type is the apartment type rooms. No breakfast included,... More 

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Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 26, 2015

Fabulous location and excellent service. Family run hotel with true pride in ownership and service. Quiet neighbourhood feel with free wifi and parking. Definitely recommend for a hotel off the main drag in interlaken.

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