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Hotel Lotschberg & Susi's B&B

Certificate of Excellence
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General Guisanstrasse 31, Interlaken 3800, Switzerland
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Hotel Lotschberg & Susi's B&B
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Hotel Lotschberg & Susi's B&B
Hotel Lotschberg & Susi's B&B
Hotel Lotschberg & Susi's B&B
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139 reviews from our community

Traveler rating
    52
    47
    21
    11
    8
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36
54
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Fabulous location and excellent service. Family run hotel with true pride in ownership and service. Quiet neighbourhood feel with free wifi and parking. Definitely recommend for a hotel off the main drag in interlaken.

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Dallas, Texas
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fantastic! We could not have picked a better hotel. Room was small but very clean and comfortable. Hotel has lift which is nice. The strong point for the hotel though is the staff. Bettina, the wonderful "Boss Lady" is the cornerstone of the hotel. Seems like she works all the time and was so very nice and helpful. She made... More 

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Linhares, ES
1 review
5 of 5 stars Reviewed 1 week ago

My recently married wife and I stayed here for 3 days, as the second and final part of our honeymoon after a week in Paris. Our honeymoon couldn´t end better! Since the first moment at our arrival we felt like home. The hostess at the moment was Bettina (not quite sure if the name is written this way), which is... More 

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a great 3 days in Interlaken. The team were very helpful, beds comfortable and facilities for clothes washing. Great location , near everything and pretty quiet. Our room was clean and had cooking facilities. Very OK bathroom. Really could not fault it , and a pretty reasonable price

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Paris, France
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 26, 2015

+ves: location wise it was an excellent choice. Very near to Interlaken West Train station. (5-7 mins walking). Near to the hotel there were some supermarkets available. The room where we stayed was having a small kitchen too. Kitchen was well equipped for 2 person. -ves: Our room's window was overlapping with someone's balcony. Although we did not see anyone... More 

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

My boyfriend and I stayed here for a couple of nights in Sep, 2014, and we were absolutely blown away by the hospitality of the hosts! Bettina went out of her way to make sure we had the best time in Interlaken -- she listens to every customer's preferences and develops a custom day-by-day itinerary for them! Simply out of... More 

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Los Angeles, California
Top Contributor
69 reviews 69 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 28, 2014

This hotel is about a 5-minute walk from the Interlaken-West train station in a quiet neighborhood. Location is fine. There was no one at the front desk when we arrived, nor at any time during our stay. We had to use the telephone at the desk to get someone to help us. Unlike other reviews, we found the staff unfriendly... More 

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Lotschberg, Manager at Hotel Lotschberg & Susi's B&B, responded to this review

Dear guest We are sorry that you're stay in the Hotel was not as expected. It is correct that our bathrooms are small. This is most often the case in art nouveau buildings in europe and we are aware of this. I am sorry that there was no soap, there is a fix soap dispenser in every bathroom since 2011... More 

Dublin, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 26, 2014

We were in Interlaken in late August & stayed at the Hotel Lotschberg. The location is convenient; the staff was friendly & very helpful in giving us local hiking hints / directions, etc; the rooms were clean, with the most comfortable bed we had this year on our entire Europe trip; the third floor / roof outside patio was a... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 24, 2014

The host and staff of this beautiful old hotel are very friendly and accommodating. The accommodation comfortable and clean. Location is good. A big thank you to Suzie,Bettina and the team for our very pleasant stay!

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Lotschberg, Manager at Hotel Lotschberg & Susi's B&B, responded to this review

Thank you for your kind words! We are happy you've enjoyed your stay Bettina More 

Tel Aviv
Contributor
18 reviews 18 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 22, 2014

It was nice to reach an hotel which has free parking is available to guests. We checked-in with a lovely host. Out host was very happy to guide us with all the available attractions in Interlaken area. We had an attic room which was nice and cozy, though a bit small. Breakfast is served in a lovely dining hall, with... More 

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