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Hotel Lotschberg & Susi's B&B

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General Guisanstrasse 31, Interlaken 3800, Switzerland
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Hotel Lotschberg & Susi's B&B
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Hotel Lotschberg & Susi's B&B
Hotel Lotschberg & Susi's B&B
Hotel Lotschberg & Susi's B&B
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134 reviews from our community

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    21
    11
    8
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50
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

+ves: location wise it was an excellent choice. Very near to Interlaken West Train station. (5-7 mins walking). Near to the hotel there were some supermarkets available. The room where we stayed was having a small kitchen too. Kitchen was well equipped for 2 person. -ves: Our room's window was overlapping with someone's balcony. Although we did not see anyone... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed January 21, 2015

My boyfriend and I stayed here for a couple of nights in Sep, 2014, and we were absolutely blown away by the hospitality of the hosts! Bettina went out of her way to make sure we had the best time in Interlaken -- she listens to every customer's preferences and develops a custom day-by-day itinerary for them! Simply out of... More 

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Los Angeles, California
Top Contributor
66 reviews 66 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 28, 2014

This hotel is about a 5-minute walk from the Interlaken-West train station in a quiet neighborhood. Location is fine. There was no one at the front desk when we arrived, nor at any time during our stay. We had to use the telephone at the desk to get someone to help us. Unlike other reviews, we found the staff unfriendly... More 

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Lotschberg, Manager at Hotel Lotschberg & Susi's B&B, responded to this review

Dear guest We are sorry that you're stay in the Hotel was not as expected. It is correct that our bathrooms are small. This is most often the case in art nouveau buildings in europe and we are aware of this. I am sorry that there was no soap, there is a fix soap dispenser in every bathroom since 2011... More 

Dublin, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 26, 2014

We were in Interlaken in late August & stayed at the Hotel Lotschberg. The location is convenient; the staff was friendly & very helpful in giving us local hiking hints / directions, etc; the rooms were clean, with the most comfortable bed we had this year on our entire Europe trip; the third floor / roof outside patio was a... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 24, 2014

The host and staff of this beautiful old hotel are very friendly and accommodating. The accommodation comfortable and clean. Location is good. A big thank you to Suzie,Bettina and the team for our very pleasant stay!

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Lotschberg, Manager at Hotel Lotschberg & Susi's B&B, responded to this review

Thank you for your kind words! We are happy you've enjoyed your stay Bettina More 

Tel Aviv
Contributor
18 reviews 18 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 22, 2014

It was nice to reach an hotel which has free parking is available to guests. We checked-in with a lovely host. Out host was very happy to guide us with all the available attractions in Interlaken area. We had an attic room which was nice and cozy, though a bit small. Breakfast is served in a lovely dining hall, with... More 

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Calcutta, West Bengal, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 13, 2014

Its a family run small hotel, close to Interlaken west station. Location is very convenient for travellers with luggage. Hosts are so helpful and pleasant that they would make you feel staying in your own place. When we rang Susan after reaching Interlaken station about directions to hotel, she actually came out of the hotel and was waiting at the... More 

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San Diego, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 2, 2014

Hotel Lotschberg was a great place to stay in Interlaken. A short walk from the Interlaken West train station. Our hosts we very sweet and helpful. The beds could have had a little "harder" pillows and more blankets... but otherwise, very clean and hospitable stay. For the price and convenience... I would definitely recommend.

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Lotschberg, Manager at Hotel Lotschberg & Susi's B&B, responded to this review

Thank you for your kind words! Regarding the pillows: We have a large selection of different pillows and duvets, just ask at the reception Best Regards Bettina More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 19, 2014 via mobile

We stayed in this hotel for 2 nights in apartment room no 26. Location is very good and rooms are also basic and clean.but there are very big bed bugs in our room...we could not sleep for entire 2 nights.

Was this review helpful? Yes 1
Top Contributor
109 reviews 109 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed September 11, 2014

The only excellent thing is the location in the center of town close to the train station and old town. Limited free parking. Free wi-fi. Elevator. Rooms are basic but functional. Bathrooms are tiny, room for one person. Shower is European tiny, hardly room to turn around, easy to hit the temperature volume handle and scald/freeze yourself. Water temperature continues... More 

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