We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Lotschberg & Susi's B&B

Certificate of Excellence
Hotel website
General Guisanstrasse 31, Interlaken 3800, Switzerland
Book on
TripAdvisor
Trusted partner. We work with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Lotschberg & Susi's B&B
Professional photos View all
Browse nearby
Hotel Lotschberg & Susi's B&B
Hotel Lotschberg & Susi's B&B
Hotel Lotschberg & Susi's B&B
Add Photo Write a Review

152 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    57
    53
    22
    11
    9
See reviews for
43
57
6
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (23)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (9)
All months
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

what can i say, the hotel was amazing, nice clean rooms, great room service and one of the best managers i have ever had the pleasure of dealing with, Mateena (hope i spelt that right) has the MOST amazing smile and took all our stress of driving from England to Switzerland away,u cant beat a positive upbeat attitude, she even... More 

Was this review helpful? Yes
Copenhagen, Denmark
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Amazing place to spend a peaceful vacation. Great location....very helpful staff. We couldn't get one night booking in the hotel, so we had to move to another place....Bettina helped us with our luggage n kept it safe for the next day.

Was this review helpful? Yes
Sydney, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We were 4 mature adult and stayed in the apartment for 4 nights. The place were ok, location was close to Interlaken West station. It was a two bedroom small apartment on the ground floor with two toilet and 1 bathroom, The kitchen was well equiped. Overall i have no complain about the place, it is not a 4 star... More 

Was this review helpful? Yes
Cape Town, South Africa
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Although Hotel and B&B was full when I tried to book Bettina emailed me back and offered me an apartment at B&B at reasonable rates. Loved my apartment. location was fantastic very near station and shopping center which had a cafeteria. Lots of eating places and shops in close proximity Bettina was friendly and made me feel very welcome. Had... More 

Was this review helpful? Yes
Raleigh, North Carolina
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 24, 2015

Cant say enough great things- quint awesome place for the $$, they went above an beyond to make us feel at home (including leaving us breakfast for the next morning when we checked out early) Def would stay again!!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 24, 2015

Stayed one night with my wife and two kids, 13 and 9 in June. Bettina is amazing -- so energetic, and passionate about the region. She helped us plan our stay (and hike) in the Lauterbrunnen Valley and Murren. She made our stay special. The hotel is 3 stars, with good wifi, great breakfast service, etc. (Despite the price, don't... More 

Was this review helpful? Yes
Hobart, Australia
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 21, 2015

We stayed in an apartment at this hotel for 5 nights. We think that this part of the establishment is more modern and better value than the hotel rooms. Location is extremely good, with an easy walk from Interlaken West railway station. It's just round the corner from two supermarkets (closed on Sundays). A reasonable distance from shopping and all... More 

Was this review helpful? Yes
Lotschberg, Manager at Hotel Lotschberg & Susi's B&B, responded to this review

Thank you for your kind words The hotelrooms were completely renovated and refurbished in 2011, the apartments and economy double rooms in 2012 and 2013. The hotelrooms and the apartments are 2 completely different offers and have very different styles The living room area inside the hotel will be renovated this winter We are happy you've enjoyed your stay and... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2015 via mobile

We rchd here in the evening ... Helena was on the reception .. We had booked for superior category room....the room was very small with a extremely small size bathroom ....plus it had no view and was very very smelly.... When we asked at the reception to change the room ... She said only her manager Bettina can decide.....after a... More 

Was this review helpful? Yes
Lotschberg, Manager at Hotel Lotschberg & Susi's B&B, responded to this review

Good Afternoon We are sorry that you felt this way. The Superior double rooms are our medium sized double rooms. With 2 extrabeds inside the room there is not much space left. Room and bathroom size are given as the builing is 109 years old. You have then changed to one of our Deluxe double rooms (again with 2 extrabeds).... More 

Punta Gorda, Florida
1 review
5 of 5 stars Reviewed June 16, 2015

My two adult daughters and I had the wonderful opportunity to travel in Europe in May 2015 before my younger daughter began an international program in London with her university. It had been a dream to spend a few days in the Alps and we stayed in Interlaken at Hotel Lotschberg. It was such a great choice and we had... More 

Was this review helpful? Yes
Western Australia, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 16, 2015

We spend 3 nights in a small double room in the annexe to the hotel. The hotel is located a very short walk from Interlaken West train station and as such, is in an ideal position when arriving / departing by train and for day trips. It is also close to a shopping centre and many restaurants. The room had... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (71)
Viewed
Room/suite (22)
Viewed
View from room (13)
Viewed
Dining (6)
Viewed
Hotel & grounds (15)
Viewed
Family/play areas (1)
Viewed
Bathroom (6)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (1)
Viewed
Other (12)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Interlaken hotels
0.4 mi away
Hotel Roessli
Hotel Roessli
#1 of 8 in Unterseen
4.5 of 5 stars 2,057 reviews
0.4 mi away
Hotel Beausite
Hotel Beausite
#2 of 8 in Unterseen
4.5 of 5 stars 419 reviews
0.7 mi away
Hotel Interlaken
Hotel Interlaken
#4 of 31 in Interlaken
4.0 of 5 stars 375 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
BEST WESTERN Hotel Bernerhof
BEST WESTERN Hotel Bernerhof
#22 of 31 in Interlaken
3.5 of 5 stars 130 reviews
0.1 mi away
Hotel de la Paix
Hotel de la Paix
#10 of 51 in Interlaken
4.0 of 5 stars 113 reviews
0.3 mi away
Hotel Derby
Hotel Derby
#14 of 51 in Interlaken
4.0 of 5 stars 107 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay