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Hotel Interlaken

Certificate of Excellence
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Hoeheweg 74, Interlaken CH-3800, Switzerland
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Hotel Interlaken
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368 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • All months
    (368)
  • Mar-May only
    (101)
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    (88)
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    (82)
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There are newer reviews for Hotel Interlaken
See the most recent reviews
Dresden, Maine
Level Contributor
3 reviews
5 of 5 stars Reviewed March 16, 2013

We travelled as a family group from the U.S., 7 of us, all adult women. We stayed in 2 rooms, 3 & 4, which worked out very well. We worried that we'd be crowded, as we don't travel light, but we had plenty of room. The staff was very helpful in finding a pharmacy & arranging to hire a van... More 

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Maastricht, The Netherlands
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 9, 2013

I just read a quote by Jaume Tàpies (Chairman of Relais & Châteaux) in Fortune: "The difference between a good hotel and a bad one is care. Find people who care and you will have a great experience." I felt immediately reminded of the Interlaken. Especially in our case Romy who served our dinners - but all of the staff... More 

Was this review helpful? Yes 1
HotelInterlaken, Leiter Gästebetreuung at Hotel Interlaken, responded to this review

Dear Guest Thank you for your kind review. It has been a pleasure reading it and especially our third year apprentice Romy shall be very glad to hear about the positive feedback. Concerning your remarks on the quality of the restaurant we will look into the matter. The eggs are actually not cooked that hard but it is correct that... More 

Loughborough, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 6, 2013

I've stayed in this hotel twice in the last couple of years and both times have been a real pleasure. The decor in the public areas is really nice and they've kept some of the original stone walls and flooring on show so it has a really cosy feel in places. The bar is particularly nice and the service from... More 

Was this review helpful? Yes 1
HotelInterlaken, Leiter Gästebetreuung at Hotel Interlaken, responded to this review

Dear Guest Thank you so much for reviewing our hotel. We are delighted to see that you enjoyed your stay. Your positive feedback is a fantastic motivation to the entire staff to keep up the good work. We hope to see you back soon. Till then we wish you many great travel experiences. Best regards Karin Snitgaard Hotel Interlaken k.snitgaard@hotelinterlaken.ch More 

Welshpool, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 18, 2013

We ate at this restaurant twice during a recent stay in Interlaken. Lots of good choices so we came back to try more. We especially enjoyed the stuffed chicken, rosti, butternut squash and chestnut ravioli. The chocolate fondue was fun and delicious. The staff was friendly. I don't see the resturant at this hotel mentioned much, but for us it... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 2, 2013

Booked a Junior Suite on the basis of the picture on the website; small print apparently says rooms can vary from those shown in pictures which is why it's apparently ok that our Junior Suite bears zero resemblance to that on the website but a striking resemblance to the picture they show of a Triple Room. There is nothing remotely... More 

Was this review helpful? Yes 1
HotelInterlaken, Guest Relations Manager at Hotel Interlaken, responded to this review

Dear Guest Thank you for your review of our hotel. We appreciate all the feed-back we are given. First let me say that I can understand your disappointment with your junior suite. You expected to stay in one of our two antique junior suites but you were accommodated in a more modern one. Unfortunately it was not possible to change... More 

Tel Aviv
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 1, 2013

The hotel is beautiful from the outside as well as from the inside. Room not so big but OK. Breakfast was OK too, no more than that Good location in Interlaken, The town itself is small and dull but the scenery around is like a painting, amazingly beautiful. Comparing to the outrages prices in Switzerland, you get a good value... More 

Was this review helpful? Yes 3
Brisbane, Australia
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 29, 2012

We stayed across the road the "Royal Hotel" however due to our jet lag we decided to just go across the road for dinner. The service was slow however they were all very courteous and helpful and we found it funny that a waiter apologised for not knowing "cucumber" in English yet we couldn't speak a word of Swiss/German. The... More 

Was this review helpful? Yes 2
HotelInterlaken, Guest Relations Manager at Hotel Interlaken, responded to this review

Dear Guest Thank you for taking the time to write a review on our Restaurant Taverne. We are always very pleased also to serve guests who are not staying in our hotel. I do apologise that you found the service to be slow. We try our best to serve our guests as fast as possible, however, we also aim to... More 

Singapore, Singapore
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 27, 2012

the old age of the hotel kind of put us off, but when we arrived there, we were amazed. the room was very modern and looked better than in the pictures on their website.we stayed in the family room which fit 5 of us comfortably. service was superb, and so was breakfast. it was the best breakfast buffet throughtout our... More 

Was this review helpful? Yes 2
HotelInterlaken, Guest Relations Manager at Hotel Interlaken, responded to this review

Dear Guest Thank you for taking the time to write a review on your stay in Interlaken. We are very pleased to see that you enjoyed your stay and that you were happy with the services of both hotel and restaurant. Our family rooms (four-bed rooms with bunk beds) are most appreciated as they really do offer enough space and... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 21, 2012 via mobile

Excellent location, close to train station, incredibly comfortable beds and great balconies for enjoying the views and cool mountain air. Walking distance to many shops and restaurants. Perfect for couples or solo tourists. Postcard perfect in the winter.

Was this review helpful? Yes 1
HotelInterlaken, Guest Relations Manager at Hotel Interlaken, responded to this review

Dear Guest Thank you for your kind feedback. We are very happy to see that you enjoyed your stay and that you were pleased with our facilities. We always aim to satisfy all our guests and having positive acknowledgement is the best motivation we can get and highly appreciated. We wish you many nice travel experiences in the future and... More 

Bromley
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed December 13, 2012

Had a pretty wet drive to Interlaken from Geneva though roads very good. Unfortunately a lot of Interlaken is dug up putting in new pipes. Easy to park right outside hotel and given comfortable room overlooking Japanese garden with pond containing huge carp-it must look spectacular in good weather. We arrived in rain and mist. Had good meal in restaurant... More 

Was this review helpful? Yes 1
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