Somewhat disappointed I must admit. Upon checkin, our "Suite" was basically a room with a couch in it, needless to say, not what we paid for in our our minds. Our daughter who is four consequently had a poor nights sleep, not just because we woke her during our trips to the loo, but also due to the almost full... more

Very close walk to the Interlaken Ost train station- also not a far walk from the Interlaken West station as well. Some members of my family had to leave quite early in the morning to catch an early train from Interlaken Ost- so very convenient for them being so close to the station- easy walking distance. Very nice views of... more

Travelled to this hotel on a Crystal Glacier Express Tour for our honeymoon. From the minute we arrived at the hotel we were made to feel very special. The receptionist was friendly and showed us to our room. We had paid more for a better room but were showed to one of the hotel's two suites. The room was stunning... more

We planned to stay two nights, however the total lack of service and second rate, overpriced food in the ' Restaurant ' ensured we left after one night. It was a huge mistake to spend even one night. With the exception of the receptionist the rest of the staff were rude, patronising and really should not be working in the... more

The hotel is very well placed in center of Interlaken. By clear sky you see from your room the Alpes. Very clean and great service. You have to pay for internet, but hey , who needs desperately internet on holidays. Definetly an old fashioned 4 star hotel . more

Switzerland, the land of alps, extreme natural beauty, romance, pleasure, snow and what not. When you enjoy the full day in the alps, running here n there to hop on the trains on time and fully exhausted at the end all you need is a hot shower and a quiet and clean bed so that you are equally energised for... more

centrally located in this beautifull town. walking accessibility to all major centres like railway station. more

We stayed at the Hotel Interlaken for 10 nights in September. The service can only be described as excellent. All staff went out of their way to be helpful and friendly. The hotel manager checked each night to ensure our stay was meeting our expectations. Located in a room on the front of the hotel with a balcony, the room... more

Our stay in Interlaken was very much enjoyable, apart from the terrible memories we have of staying in this hotel. Not only were the staff rude and obnoxious but the hotel itself failed to live up to the historic character described on its website. Definately visit Interlaken, but definately do not stay at this hotel. more