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Hotel Interlaken

Certificate of Excellence
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Hoeheweg 74, Interlaken CH-3800, Switzerland
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Hotel Interlaken
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375 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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    (375)
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    (101)
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2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

The people here shows racial discrimination towards indians. They lack in hospitality and dont treat the guests well. You have lot more better hotels for the money you pay.Notat all worth to be a 4 star hotel.

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HotelInterlaken, Leiter Gästebetreuung at Hotel Interlaken, responded to this review

Dear Guest Thank you for taking the time to review our property. We take your accusations of discrimination very seriously and I kindly ask you to send me a pm so we can get this matter clarified. I can assure you that we do not discriminate Indians or any other nationality. In contrary we enjoy welcoming guests from all over... More 

Abu Dhabi, United Arab Emirates
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for only one night, but wish we could have stayed longer. It is a beautiful hotel with friendly staff and nice rooms. The breakfast was served on the patio outside next to a beautiful garden and street view. It is also in a great Location, near the tourist area and walking distance from the train station.

Was this review helpful? Yes 2
Leeds, United Kingdom
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a lovely 12 day stay here and enjoyed every minute. The hotel staff were wonderfully friendly and informative but not intrusive. Our room was at the front of the hotel but wasn't noisy. Bed was very comfortable although soft pillows aren't to my liking. Our trip was during exterior renovations which meant not being able to use our... More 

Was this review helpful? Yes 1
1 of 5 stars Reviewed 2 weeks ago

I was completely displeased with their service. The girls at the reception were too snobbish except for a guy who decided to help us out with directions. Too many flies in the restaurant while eating breakfast. The staff couldn't care even after asking them to do something about it. Totally uninterested in making the guests feel at home. Sorry would... More 

Was this review helpful? Yes 1
HotelInterlaken, Leiter Gästebetreuung at Hotel Interlaken, responded to this review

Dear Guest Thank you for taking the time to review our property. We are sorry to see that you did not enjoy your stay. We usually get quite a lot of compliments on both our staff and our service and we regret that this was not your experience. Concerning the flies I am afraid there is not much there can... More 

Edinburgh, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel reasonably centrally situated. The rooms are of a reasonable size and look as if they have recently been decorated in a modern style. My room had a small balcony to the side of the hotel which was nice to sit as the sun was setting. The bathroom was not large but had a good shower and was... More 

Was this review helpful? Yes 1
Interlaken, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our two nights here. The rooms and amenities were very nice with comfortable beds. The staff was very nice and helped us plan activities around interlaken. Additionally, the restaurant downstairs was great(one of the best in town) and the breakfast was excellent. Great place to stay and I highly recommend it.

Was this review helpful? Yes 2
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 29, 2015

Very comfortable modern room with a nice balcony for fresh air. Would have given a extra star but the bathroom was a bit small. Centrally located for a nice walk around town or to the park with a great view of the white virgin - Jungfrau. Also convenient to walk to the River Aare and stroll along the bank.

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San Francisco, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 28, 2015

This was a very convenient hotel located at the end of the field where the paragliders land. We never got tired of watching them! Our hotel room was lovely with two balconies. They also offered breakfast, included, every morning. We bought wine and drank it on the balcony!

Was this review helpful? Yes 1
Garden Grove, California
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 27, 2015

We stayed for 3 nights and the room was quite comfortable. We had a balcony which was nice. The Wi-FI was great and the breakfast were excellent. Easy access to the train for going up the Alps and traveling to other cities.

Was this review helpful? Yes 2
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 22, 2015

This is a beautiful property located very close to the central area of the city. Only a few blocks from the train station with a Coop Market across the street from the train station offices. Exceptionally clean room. They were completing exterior painting during our visit in May 2015. I would recommend locating the churches in town and choosing hotels... More 

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