After spending some time on Trip Advisor I chose the Hirschen, it seemed a good mix of character, peaceful location, and price. It's around a 15-20min walk from both Interlaken stations. Staff? Hello? No, arrive in the morning or evening, and you'll be presented with an empty reception. Look downstairs where the restaurant is, and you'll find 1 person running... more

The location is excellent and the aspirations may come to be, but for now it is a bit of a work in progress. Wi-fi is great, as I am using it now. The staff is either very helpful or impossible to find. Yesterday at breakfast, the staff was great, today no one was available. Today I asked to borrow the... more

We stayed one night at this hotel on our way through Switzerland. The hotel has a lot of charme and character and resembles what one would consider "typical" for Switzerland and the Swiss. The staff was multi lingual and very friendly. The location was excellent and within walking distance of restaurants, cafes and the city center. There was not enough... more

I stayed in this hotel with my parents in August for a special birthday visit for my Mum. The look of the hotel from the outside didn't disappoint, the views from the hotel were lovely. We checked in and the kind lady on reception helped to carry our bags to the rooms. I had a lovely single room, just right... more

We arrived on our sche3duled date and the manager tells me she cancelled my reservation because her email bounced back (which means her system if infected with worms and/or viruses). I have her pull up all correspondences and there is not only my original request and her confirmation but also my written request to confirm our dates from just 1... more

Booked single room for 7 nights - stayed in 3 rooms - be aware that hotel has hostel part where rooms are fairly poor - no curtains, camp beds, dirty hall carpet and junk in corridors. Stayed for 4 of the nights in room in hotel part - ok but nothing that good - wall dirty with scratch marks and... more

Arriving late at the train station. Nothing much available and finger crossed when this motel replies over the phone and said there's room available. The owner picked us up at the train station with no charges. There were 5 of us in the car, a bit cramped but there's no other choices. Its late and there aren't many taxi around.... more

Its right in between Interlaken Ost and west stations so thats about 12-15 minutes walking. The place is superb. The rooms are large and clean with a fabulous view of the alps from the bedroom window . The breakfast is included and is excellent! The staff was really nice and friendly. Its a place i would definitely go back to... more

Zum Hirschen is a very quiet and lovely hotel. We loved it from the minute we walked into the place. The staffs were very friendly and we got a voucher for welcome drink upon arrival. Our room was very quiet with two comfortable beds and clean shower room...Since we got to the hotel after dark, we couldn't see anything outside... more