The hotel was a real disappointment. The rooms are fairly basic (which I wouldn't mind if I was paying basic prices!) but what really ruined our stay was the temperature. We were put in the block of rooms over the way from the main building - somewhat disappointing as the main hotel looks quite quaint from all the photos, the... more

The staff were excellent, very friendly and helpful. The room was clean. The room was very basic. We had three beds in the room as we had a child. The bathroom was tiny with no window and no fan, very drab. We did not even have a chair in the room. Our son's University Halls was better! The noise was... more

Hotel is well located for shops and quite near the Interlaken West train station. Unfortunately, most sightseeing trips leave from the Interlaken Ost train station which is a bus stop away. Nearby bars and a public stage make this area very noisy, perhaps great for young people but not so good for sleeping. The included breakfast was excellent with both... more

This hotel is full of group tourists and they keep the receptionist very busy until they don't have time to talk to you properly. The room i was given is at the penhouse of the new building. You need to watch out the pitched roof which you might hit your head. The room looks new and the deco is nice... more

Very good breakfast but as a whole it was a rather disappointing stay! Although rooms are clean, small storage space and a little like a student's accommodation. Staff are not very friendly and they seemed to be too busy catering for big groups rather than small individual groups like us. Curtains in the room don't close probably. very noisy at... more

A top quality Hotel in the City of Interlaken Switzerland. Excellent facilities, beautiful big modern rooms and large bathrooms and fantastic staff made our stay at this Hotel very enjoyable. Situated back from the main Road, the Hotel is very quiet and modern and the rooms are maintained to a high standard of cleanliness, something we noted the Swiss are... more

We stayed at the hotel as part of a Kumuka tour, the hotel room was the biggest we had in Europe in our 6 week stay. The 2 single beds pushed together for a double/queen were ok apart from the wooden bed frames in the middle. We were in the rooms seperate to the main hotel. Breakfast there was fantastic,... more

We have just returned from a trip around Switzerland and stayed at this hotel and enjoyed our stay. The hotel is closer to the West train station than the main Ost station, although it is only about a 15-20 walk and most trains run to the West train station. The hotel is in the main part of town and there... more

We visited Interlaken in September, 2007. Being doctors from India, we'd hope the city would have a neurologist on call since the room we stayed at was a hunting ground for head injuries..read: Very Low Ceiling! Oh yeah and an orthopaedician would do too..for the bent over back? Other than that a perfect place for a vacation! more