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Victoria Jungfrau Grand Hotel & Spa

Certificate of Excellence
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Hoheweg 41, Interlaken 3800, Switzerland
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1 room 1 adult
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Victoria Jungfrau Grand Hotel & Spa
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897 Reviews from our TripAdvisor Community

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There are newer reviews for Victoria Jungfrau Grand Hotel & Spa
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Nyon, Switzerland
Level Contributor
164 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

We stayed 2 nights and three days in the grand hotel Victoria Jungfrau. Our stay was perfect. The room was beautiful, the toiletteries very refined, we were welcomed with fruits and sweets. The staff are perfect, extremely kind and helpful. The spa is beautiful and so is the swimming pool. The breakfast is also perfect, lots of fresh products and... More 

Helpful?
Thank Ilovetotravel155
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Ilovetotravel155 Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members. We... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 27, 2015 via mobile

Perfection in every aspect. We had a couple of very well and good mixed drinks, played card games in the lobby and enjoyed the time in a very relaxing ambient. Prices are high but it worth to go. Try the Victoria Jungfrau Drink, very special. Wer einen unvergesslichen Abend genießen möchte, sollte sich das Vitoria auf keinen Fall entgehen lassen.

Helpful?
Thank MIM N
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear MIM N Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members.... More 

Alton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 26, 2015 via mobile

An exceptionally comfortable and very welcoming hotel. The standard of service is very high whilst being discrete and personal. We were particularly impressed with the very broad selection at breakfast and the warmth of the staff in all areas. The spa and pool are very well tended. The V&J is only about 10 minutes walk of the railway station and... More 

Helpful?
Thank W123Hampshire
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear W123Hampshire Thank you kindly for your appreciative words on your time at Victoria-Jungfrau Grand Hotel & Spa. It pleases us to no end to know that our products and services won you over and that you felt perfectly cared for during your stay. We are already looking forward to the next opportunity when we will be able to grant... More 

Cannes, France
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed December 20, 2015

I especially checked other reviews from 2015 to see if it was just me. We just ordered a coffee, cake, fresh squeezed orange juice. The coffee was rather prompt and very good but the cake never arrived. We listed to the arguments from the table next to us, the waiter apologized briefly and rushed away. Alerted I asked for my... More 

Helpful?
1 Thank Axel S
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Axel S We very much appreciate your taking the time to share your impressions and relay your constructive criticism on your visit with us. We deeply regret that our services were unable to win you over and that we were unable to fulfill your expectations. We fully understand your disappointment and would like to apologize for the inconveniences you... More 

Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 11, 2015

Wonderful Location. Wonderful Hotel. We were upgraded to a spacious suite with a balcony with stunning views. It was a suite on two floors with 1 1/2 bathrooms. The staff was accommodating and welcoming. The hotel is charming.

Helpful?
1 Thank Ams119
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Ams119 Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. It pleases us to no end to know that our products and services won you over and that you felt perfectly cared for during your stay. We wish you all the best and look forward to welcoming you here once more at Victoria-Jungfrau... More 

Tulsa, Oklahoma
2 reviews
5 of 5 stars Reviewed December 6, 2015

Fabulous hotel!! Beautiful hotel, wonderful scenery, wonderful decor! It doesn't get better than this! View from front of hotel breathtaking. Delicious breakfast buffet. Wonderful restaurants within walking distance.

Helpful?
Thank Nancee15
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Nancee15 Heartfelt thanks for your super assessment of your stay in Victoria-Jungfrau Grand Hotel & Spa. Words such as yours are the motivating force behind our staff – Mercí. We revel in our staff members’ passion for surprising and delighting our guests every day. See you soon at Victoria-Jungfrau Grand Hotel & Spa. We can hardly wait! Best regards... More 

Level Contributor
14 reviews
5 hotel reviews
5 of 5 stars Reviewed November 28, 2015

Luxurious hotel with great view of Jungfraud from window. Waking up in the morning, listening to the bell of cows. I'm interesting in watching how cows milling on the trunk of trees. It's so funny. Best hotel to stay in Interlaken!

Helpful?
Thank Joseph l
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Joseph I Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. We are already looking forward to the next opportunity when we will be able to grant you rejuvenating moments and beautiful days at Victoria-Jungfrau Grand Hotel & Spa. Until then, our best wishes. Urs & Yasmin Grimm Cachemaille General Managers More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 23, 2015 via mobile

The hotel is beautiful and is made in majestic and historic way. The view from our hotel was very beautiful with a view of mountains. The staff was very friendly and helpful. They do have the best spa and we enjoyed our time in the spa also. The food was very delicious.

Helpful?
Thank hira i
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear hira i Heartfelt thanks for your super assessment of your stay in Victoria-Jungfrau Grand Hotel & Spa. It pleases us to no end to know that our products and services won you over and that you felt perfectly cared for during your stay. Until we meet again at Victoria-Jungfrau Grand Hotel & Spa, we wish you all the best.... More 

Cerniat, Switzerland
Level Contributor
10 reviews
5 of 5 stars Reviewed November 20, 2015

Recently had the opportunity to visit the hotel, a conference room, a super room, and a meeting area.... Had a few meals and snacks. Perfect. Five star is the perfect description. Staff, decor, all is exceptional.

Helpful?
Thank David S
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear David S Heartfelt thanks for your super assessment of your stay in Victoria-Jungfrau Grand Hotel & Spa. Words such as yours are the motivating force behind our staff – Mercí. We revel in our staff members’ passion for surprising and delighting our guests every day. Until we meet again at Victoria-Jungfrau Grand Hotel & Spa, we wish you all... More 

London, United Kingdom
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 13, 2015

I stayed at the Victoria Jungfrau Hotel for 4 nights in October and had a very pleasant stay. The staff is charming and the hotel has a wonderful old-world feel about it. The breakfast was very ample and had a great selection of juices, jams, honeys and different kind of breads. The staff at the breakfast remembered our drinks from... More 

Helpful?
Thank Simo79CC14
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Simo79CC14 Thank you kindly for your appreciative words on your time at Victoria-Jungfrau Grand Hotel & Spa. It pleases us to no end to know that our products and services won you over and that you felt perfectly cared for during your stay. See you soon at Victoria-Jungfrau Grand Hotel & Spa. We can hardly wait! Best regards Urs... More 

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